TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bearsmommy19 from
Turbo tax is great
Turbo tax is great I would use turbo tax again it's helpful
Date published: 2023-02-12
Rated 1 out of 5 by
SadCathy from
horrible
I knew when I started this I wanted the standard deduction - there is no checkbox at the start I wasted hours uploading, checking things, no way say something was blank (I had to figure things out on my own), looking up answers to get conned into payment for a 'free' filing. I did all the work and I am charged almost $100 for a simple return. I only filed my fed here because I was not starting over, I just wanted it done. I won't use this service again
Date published: 2023-02-12
Rated 5 out of 5 by
DK1391 from
Easy Peasy
Filing with TurboTax was simple and easy. This is the fastest I've filed before.
Date published: 2023-02-12
Rated 5 out of 5 by
SKBraun from
Like doing my own taxes on here!
This program is great! I can do my taxes when I'm ready and I don't have to go sit in an office and have other people hear what an agent is asking my about my personal life!!
Date published: 2023-02-12
Rated 5 out of 5 by
Trish1311 from
Turbo Tax Online is so easy and quick!
I have been using Turbo Tax online for quite a few years. With online help and the ability to call a live person for help it is the best way to do taxes!
Date published: 2023-02-12
Rated 5 out of 5 by
Jcorpening from
Turbo tax is great
great great I had a great great experience and enjoyed doing it here
Date published: 2023-02-12
Rated 5 out of 5 by
MaggieTT from
Excellent Customer service!
This year I had two issues that required me to call for Live assistance. Both representatives were excellent and resolved my issues calmly and professionally.
Date published: 2023-02-12
Rated 3 out of 5 by
TurboRobber from
Getting Old
Yall are almost as bad as a subscription service with all the hidden fees and upgrades needed. its getting kinda old hearing free tax returns but then I drop 250 on me doing my own taxes............... I will be just hiring a tax person next year as its a little more expensive but i don't have to do anything including the reviews
Date published: 2023-02-12
Rated 2 out of 5 by
Jake_138 from
Expensive
If you have anything other than the most basic filing (marketplace insurance, more than one state, retirement fund of any kind, ect.) they charge you quite heavily.
Date published: 2023-02-12
Rated 4 out of 5 by
Gator62 from
TurboTax was great
TurboTax was quick and easy and I would use it again.
All TurboTax® Offerings Reviews - Page 8710
Date published: 2023-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bearsmommy19 from
Turbo tax is great
Turbo tax is great I would use turbo tax again it's helpful
Date published: 2023-02-12
Rated 1 out of 5 by
SadCathy from
horrible
I knew when I started this I wanted the standard deduction - there is no checkbox at the start I wasted hours uploading, checking things, no way say something was blank (I had to figure things out on my own), looking up answers to get conned into payment for a 'free' filing. I did all the work and I am charged almost $100 for a simple return. I only filed my fed here because I was not starting over, I just wanted it done. I won't use this service again
Date published: 2023-02-12
Rated 5 out of 5 by
DK1391 from
Easy Peasy
Filing with TurboTax was simple and easy. This is the fastest I've filed before.
Date published: 2023-02-12
Rated 5 out of 5 by
SKBraun from
Like doing my own taxes on here!
This program is great! I can do my taxes when I'm ready and I don't have to go sit in an office and have other people hear what an agent is asking my about my personal life!!
Date published: 2023-02-12
Rated 5 out of 5 by
Trish1311 from
Turbo Tax Online is so easy and quick!
I have been using Turbo Tax online for quite a few years. With online help and the ability to call a live person for help it is the best way to do taxes!
Date published: 2023-02-12
Rated 5 out of 5 by
Jcorpening from
Turbo tax is great
great great I had a great great experience and enjoyed doing it here
Date published: 2023-02-12
Rated 5 out of 5 by
MaggieTT from
Excellent Customer service!
This year I had two issues that required me to call for Live assistance. Both representatives were excellent and resolved my issues calmly and professionally.
Date published: 2023-02-12
Rated 3 out of 5 by
TurboRobber from
Getting Old
Yall are almost as bad as a subscription service with all the hidden fees and upgrades needed. its getting kinda old hearing free tax returns but then I drop 250 on me doing my own taxes............... I will be just hiring a tax person next year as its a little more expensive but i don't have to do anything including the reviews
Date published: 2023-02-12
Rated 2 out of 5 by
Jake_138 from
Expensive
If you have anything other than the most basic filing (marketplace insurance, more than one state, retirement fund of any kind, ect.) they charge you quite heavily.
Date published: 2023-02-12
Rated 4 out of 5 by
Gator62 from
TurboTax was great
TurboTax was quick and easy and I would use it again.
All TurboTax® Offerings Reviews - Page 8710
Date published: 2023-02-12