TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax is Fantastic!!! Very easy to navigate through. The process is very simple!!!!
Date published: 2022-02-21
Rated 3 out of 5 by from There were issues! I purchased a CD which did not work. It would never open the program. When I tried the download option it would not activate the software because it said it was tied to another account. After 6 hours of struggling, I ended up purchasing another copy. Very frustrating and expensive! The second copy worked as usual.
Date published: 2022-02-21
Rated 5 out of 5 by from Amazing I absolutely loved. It’s easy to use and gives a step by step.
Date published: 2022-02-21
Rated 5 out of 5 by from Very Nice Very Nice to have this done with ease and no headache
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is very easy to understand Got the job done and does all the hard work . Everything was self explanatory
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is the best Always a great experience quick and easy process, definitely recommend Turbo Tax
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is so easy to use Was easy to use with no help from the professionals that were online
Date published: 2022-02-21
Rated 2 out of 5 by from Overall Mediocre Experience from a Giant Company I had to use TurboTax Premier last year because no other software would accurately take in my unusual circumstance AND multiple states; I completed them online. This year, Amazon had a really good deal on TurboTax Premier Download. I'm all for a deal if it is the same product. It is essentially the same product, but the online interface is superior to the download, which appears dated. And I ran into two major issues: (1) the software didn't allow for Charles Schwab 1099s to be imported via logging in - I had to type these by hand, as the "username/password" text boxes didn't even show up; and (2) when I went to e-file, there was an update, unbeknownst to me, preventing me from doing so, and the surprise I got for paying for the state e-file and being told e-file was not successful was painful - luckily I performed the update and e-filed no issue. The giant company bit is about the fact that TurboTax and its competitors lobby to keep tax filing complicated, and they are removing more and more ways to file for free for those who apply.
Date published: 2022-02-21
Rated 5 out of 5 by from love turbo ta always fast and easy to use never have any problems and people are very helpful
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great1 Such an easy, hassle-free way to file taxes - love it!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8708
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Fantastic!!! Very easy to navigate through. The process is very simple!!!!
Date published: 2022-02-21
Rated 3 out of 5 by from There were issues! I purchased a CD which did not work. It would never open the program. When I tried the download option it would not activate the software because it said it was tied to another account. After 6 hours of struggling, I ended up purchasing another copy. Very frustrating and expensive! The second copy worked as usual.
Date published: 2022-02-21
Rated 5 out of 5 by from Amazing I absolutely loved. It’s easy to use and gives a step by step.
Date published: 2022-02-21
Rated 5 out of 5 by from Very Nice Very Nice to have this done with ease and no headache
Date published: 2022-02-21
Rated 5 out of 5 by from Turbotax is very easy to understand Got the job done and does all the hard work . Everything was self explanatory
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is the best Always a great experience quick and easy process, definitely recommend Turbo Tax
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is so easy to use Was easy to use with no help from the professionals that were online
Date published: 2022-02-21
Rated 2 out of 5 by from Overall Mediocre Experience from a Giant Company I had to use TurboTax Premier last year because no other software would accurately take in my unusual circumstance AND multiple states; I completed them online. This year, Amazon had a really good deal on TurboTax Premier Download. I'm all for a deal if it is the same product. It is essentially the same product, but the online interface is superior to the download, which appears dated. And I ran into two major issues: (1) the software didn't allow for Charles Schwab 1099s to be imported via logging in - I had to type these by hand, as the "username/password" text boxes didn't even show up; and (2) when I went to e-file, there was an update, unbeknownst to me, preventing me from doing so, and the surprise I got for paying for the state e-file and being told e-file was not successful was painful - luckily I performed the update and e-filed no issue. The giant company bit is about the fact that TurboTax and its competitors lobby to keep tax filing complicated, and they are removing more and more ways to file for free for those who apply.
Date published: 2022-02-21
Rated 5 out of 5 by from love turbo ta always fast and easy to use never have any problems and people are very helpful
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is great1 Such an easy, hassle-free way to file taxes - love it!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8708