TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from No More Stress Filing Our Taxes So very easy to use! I had always dreaded doing my taxes in the past. But in the last few years using TurboTax, I no longer get stressed by thinking about our filing each year! Thanks TurboTax!!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use, very good product I had a very good espeo use arience. Product is easy to use and I had no problems
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is a great service. Turbo Tax has always worked perfectly for me . This year I had a question I couldn't seem to get answered elsewhere and I set up a time to talk live with and expert. He answered my question fully and promptly .
Date published: 2021-03-02
Rated 1 out of 5 by from Hidden FEES! Say it's free but it isn't. And then on the final screen I see not only am I charged 120 but an additional $40 because I opted to have the fee taken out of my refund.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX HAVE ALWAYS HAD A GREAT EXPERIENCE WITH TURBO TAX OVER THE YEARS
Date published: 2021-03-02
Rated 1 out of 5 by from "Schedule C" Error TurboTax had an error in the program in which it was unable to link the "Schedule C" with our 1099-NEC. Two weeks later I received the email response that the problem had been resolved. However, when I clicked the link they offered in the email to walk me through the instructions on how to resolve the issue the webpage read: "Access Denied". I simply tried to file again assuming the problem had been resolved. No good. I then paid for TurboTax Live to help me resolve the issue. The live assistant was nice enough but also did not have the instructions to resolve the issue. I eventually deleted all the forms labeled "Schedule C" and "1099-NEC" and input the information all over again and this - finally - resolved the issue. So, my issue is resolved, and I have efiled, but with no help from the support team, and no help from the live assistant. I will be seeking a refund for the live services as they solved none of my issues.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax always the best choice! Always easy to file and fast refund; highly recommended.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it. It was easy... to use and its free. Don't pay some one to do it, do it your self.
Date published: 2021-03-02
Rated 5 out of 5 by from Great product Turbo Tax is a superb user friendly product. The return prep and filing process couldn't be made any easier or more straight forward.
Date published: 2021-03-02
Rated 4 out of 5 by from It was fairly easy I.t took only a couple hours. My son suggested to use TurboTax Online. I was leery at first but was glad in the end.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from No More Stress Filing Our Taxes So very easy to use! I had always dreaded doing my taxes in the past. But in the last few years using TurboTax, I no longer get stressed by thinking about our filing each year! Thanks TurboTax!!
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use, very good product I had a very good espeo use arience. Product is easy to use and I had no problems
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is a great service. Turbo Tax has always worked perfectly for me . This year I had a question I couldn't seem to get answered elsewhere and I set up a time to talk live with and expert. He answered my question fully and promptly .
Date published: 2021-03-02
Rated 1 out of 5 by from Hidden FEES! Say it's free but it isn't. And then on the final screen I see not only am I charged 120 but an additional $40 because I opted to have the fee taken out of my refund.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX HAVE ALWAYS HAD A GREAT EXPERIENCE WITH TURBO TAX OVER THE YEARS
Date published: 2021-03-02
Rated 1 out of 5 by from "Schedule C" Error TurboTax had an error in the program in which it was unable to link the "Schedule C" with our 1099-NEC. Two weeks later I received the email response that the problem had been resolved. However, when I clicked the link they offered in the email to walk me through the instructions on how to resolve the issue the webpage read: "Access Denied". I simply tried to file again assuming the problem had been resolved. No good. I then paid for TurboTax Live to help me resolve the issue. The live assistant was nice enough but also did not have the instructions to resolve the issue. I eventually deleted all the forms labeled "Schedule C" and "1099-NEC" and input the information all over again and this - finally - resolved the issue. So, my issue is resolved, and I have efiled, but with no help from the support team, and no help from the live assistant. I will be seeking a refund for the live services as they solved none of my issues.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax always the best choice! Always easy to file and fast refund; highly recommended.
Date published: 2021-03-02
Rated 5 out of 5 by from Love it. It was easy... to use and its free. Don't pay some one to do it, do it your self.
Date published: 2021-03-02
Rated 5 out of 5 by from Great product Turbo Tax is a superb user friendly product. The return prep and filing process couldn't be made any easier or more straight forward.
Date published: 2021-03-02
Rated 4 out of 5 by from It was fairly easy I.t took only a couple hours. My son suggested to use TurboTax Online. I was leery at first but was glad in the end.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8708