TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from 2022 changes that did not improve my experience I have been using TurboTax for at least 15 years and have always been happy with the results. There were two situations that I want to point to for your examination. 1. My wife and I have a regular IRA and a Roth IRA at the same financial institution. We have separate login's to access our own accounts but have them configured so that we can see each others account information when signing in through either login. When downloading the 1099's this year I was only asked to log into Intuit and was presented with a list of documents to down load. I do not know how Intuit linked my session to the proper 1099's for down load. The list only included my wife's 1099-R but the EasyStep questionnaire treated it as mine even though I identified it as belonging to her. I did not find a way to correct the mis-identification, so I entered both 1099-R forms manually. 2.In printing the returns for my records this year, I was not able to select the federal return and the state return separately as had been the case previously. Both returns ended up in one long .pdf file. It has always been most convenient to be able to put the returns in separate files so that I did not have to search for the beginning of the state return on a page in the middle of the file.
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tax did its job!!! Turbo Tax.Intuit.com was easy to work with and we are sure that the process was done in the best way to make sure that all the information was correctly entered and it did not take more than a couple hours to complete.
Date published: 2023-02-28
Rated 5 out of 5 by from Christopher was amazing! Christopher stayed on the phone with me and was very calm and helpful. He made sure that I was able to get the upgrade/downgrade I deserved based on my taxes filed. I am grateful for his help.
Date published: 2023-02-28
Rated 5 out of 5 by from Quick and Easy Security is utmost to Turbo Tax. They are easy to follow.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is Awesome! My TurboTax experience was simple & easy! I accidentally signed up for Premiere and had to engage with the Support Chat. They made it so easy and simple for me to start my return over so I wasn't paying for services I didn't use.
Date published: 2023-02-28
Rated 3 out of 5 by from Took to much money out Take to much money out when it say free.. need to show the fine print ahead of time
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Return Filings Software is very user friendly; been using it for years. Personal review with Tax Adviser, Caroline was very helpful. Caroline very friendly and knowledgeable. Give her a raise.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy as usual This experience was as easy as usual. They have plenty of live representatives who help me. I bought the audit protection for peace of mind.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax very user friendly Have used Turbo Tax for many years. Very satisfied with software service
Date published: 2023-02-28
Rated 5 out of 5 by from great Product Easy to use! And finds all needed items by just answering questions!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8707
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 changes that did not improve my experience I have been using TurboTax for at least 15 years and have always been happy with the results. There were two situations that I want to point to for your examination. 1. My wife and I have a regular IRA and a Roth IRA at the same financial institution. We have separate login's to access our own accounts but have them configured so that we can see each others account information when signing in through either login. When downloading the 1099's this year I was only asked to log into Intuit and was presented with a list of documents to down load. I do not know how Intuit linked my session to the proper 1099's for down load. The list only included my wife's 1099-R but the EasyStep questionnaire treated it as mine even though I identified it as belonging to her. I did not find a way to correct the mis-identification, so I entered both 1099-R forms manually. 2.In printing the returns for my records this year, I was not able to select the federal return and the state return separately as had been the case previously. Both returns ended up in one long .pdf file. It has always been most convenient to be able to put the returns in separate files so that I did not have to search for the beginning of the state return on a page in the middle of the file.
Date published: 2023-02-28
Rated 4 out of 5 by from Turbo Tax did its job!!! Turbo Tax.Intuit.com was easy to work with and we are sure that the process was done in the best way to make sure that all the information was correctly entered and it did not take more than a couple hours to complete.
Date published: 2023-02-28
Rated 5 out of 5 by from Christopher was amazing! Christopher stayed on the phone with me and was very calm and helpful. He made sure that I was able to get the upgrade/downgrade I deserved based on my taxes filed. I am grateful for his help.
Date published: 2023-02-28
Rated 5 out of 5 by from Quick and Easy Security is utmost to Turbo Tax. They are easy to follow.
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is Awesome! My TurboTax experience was simple & easy! I accidentally signed up for Premiere and had to engage with the Support Chat. They made it so easy and simple for me to start my return over so I wasn't paying for services I didn't use.
Date published: 2023-02-28
Rated 3 out of 5 by from Took to much money out Take to much money out when it say free.. need to show the fine print ahead of time
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Return Filings Software is very user friendly; been using it for years. Personal review with Tax Adviser, Caroline was very helpful. Caroline very friendly and knowledgeable. Give her a raise.
Date published: 2023-02-28
Rated 5 out of 5 by from Easy as usual This experience was as easy as usual. They have plenty of live representatives who help me. I bought the audit protection for peace of mind.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax very user friendly Have used Turbo Tax for many years. Very satisfied with software service
Date published: 2023-02-28
Rated 5 out of 5 by from great Product Easy to use! And finds all needed items by just answering questions!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8707