TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Mostly easy to use but downloading data not Turbo Tax is fundamentally easy to use and imports data from previous years usage saving time to reenter data and providing comparisons of previous years results. My most complicated tax items are capital gains data entry. At one time the data was simple enough to do by hand entry with a bit of patience, but currently involves 10 different brokerage accounts with three different sources for downloading data. If I only download one account at a time, TurboTax clearly shows the success. If I download multiple accounts from a brokerage house only the last successful one shows. To verify the others, you have to leave the step by step process and go to the forms. Some improvement in this area would be helpful.
Date published: 2022-04-11
Rated 3 out of 5 by from SOMETHING THAT I CAN DO AT HOME it s not getting better yet . its convenience can not recommended to every on e
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Easy to Use I've used TurboTax for a number of years and find it intuitive and easy to use. It's great my prior year information is available for comparison. I always have confidence in my returns and filing is very easy.
Date published: 2022-04-11
Rated 4 out of 5 by from Overall OK, Few glitches Asked for a lot of detail and info for a K1 to then only say are you going to make over 350K if not you don't need this form... I agonized over 20 minutes on that form to not need it. Ask the 350K question 1st in my opinion.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is easy. Love TurboTax. I have been using them for many years now. Love that all my info is saved. And I do pay extra for Audit protection. Better safe than sorry.
Date published: 2022-04-11
Rated 5 out of 5 by from User friendly Turbo tax live experts helped with every question and made filing taxes a lot less stressful.
Date published: 2022-04-11
Rated 5 out of 5 by from So easy to do Why pay H&R Block when they just copy and paste the same info into their own systems
Date published: 2022-04-11
Rated 5 out of 5 by from Wrapping-up... Great experience - my CPA wanted to charge $150/month to do my business returns. Was able to do it in 2 days with TT. Really appreciate the app. Wish it was offered on MAC systems.
Date published: 2022-04-11
Rated 2 out of 5 by from was fine but my payment went through too soon! the service was fine a little pricy and my tax expert was really nice and helpful but i was trying to schedule my payment for the service at the same time that i would have to pay my taxes and it did not let me and took it out of my bank account before i was ready!
Date published: 2022-04-11
Rated 5 out of 5 by from Works every time Turbo tax makes taxes easy! That is all that I have to say about that!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly easy to use but downloading data not Turbo Tax is fundamentally easy to use and imports data from previous years usage saving time to reenter data and providing comparisons of previous years results. My most complicated tax items are capital gains data entry. At one time the data was simple enough to do by hand entry with a bit of patience, but currently involves 10 different brokerage accounts with three different sources for downloading data. If I only download one account at a time, TurboTax clearly shows the success. If I download multiple accounts from a brokerage house only the last successful one shows. To verify the others, you have to leave the step by step process and go to the forms. Some improvement in this area would be helpful.
Date published: 2022-04-11
Rated 3 out of 5 by from SOMETHING THAT I CAN DO AT HOME it s not getting better yet . its convenience can not recommended to every on e
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Easy to Use I've used TurboTax for a number of years and find it intuitive and easy to use. It's great my prior year information is available for comparison. I always have confidence in my returns and filing is very easy.
Date published: 2022-04-11
Rated 4 out of 5 by from Overall OK, Few glitches Asked for a lot of detail and info for a K1 to then only say are you going to make over 350K if not you don't need this form... I agonized over 20 minutes on that form to not need it. Ask the 350K question 1st in my opinion.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is easy. Love TurboTax. I have been using them for many years now. Love that all my info is saved. And I do pay extra for Audit protection. Better safe than sorry.
Date published: 2022-04-11
Rated 5 out of 5 by from User friendly Turbo tax live experts helped with every question and made filing taxes a lot less stressful.
Date published: 2022-04-11
Rated 5 out of 5 by from So easy to do Why pay H&R Block when they just copy and paste the same info into their own systems
Date published: 2022-04-11
Rated 5 out of 5 by from Wrapping-up... Great experience - my CPA wanted to charge $150/month to do my business returns. Was able to do it in 2 days with TT. Really appreciate the app. Wish it was offered on MAC systems.
Date published: 2022-04-11
Rated 2 out of 5 by from was fine but my payment went through too soon! the service was fine a little pricy and my tax expert was really nice and helpful but i was trying to schedule my payment for the service at the same time that i would have to pay my taxes and it did not let me and took it out of my bank account before i was ready!
Date published: 2022-04-11
Rated 5 out of 5 by from Works every time Turbo tax makes taxes easy! That is all that I have to say about that!
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8705