TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simplistic and Reliable Several years in a row, quick, easy, and hasn't failed me once! Returning customer!
Date published: 2023-03-01
Rated 5 out of 5 by from great product highly recommend easy to use. if help is needed Turbo Tax Live is always available
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax: Simplify Tax Season with Ease As a first-time user of Turbo Tax, I was initially apprehensive about filing my taxes online. However, the platform's user-friendly interface and intuitive design quickly restated my worries. In addition, the step-by-step guidance throughout the filing process made it easy to understand what information was required and where to input it. What really impressed me was the level of detail and accuracy that Turbo Tax provided. For example, the software picked up on deductions and credits that I didn't know existed, resulting in a more significant tax return than anticipated. Additionally, the ability to import information from previous years' returns and other financial software made the process even smoother. The customer support was also top-notch. Whenever I had a question, the Turbo Tax team was always available to provide timely and helpful responses. Overall, Turbo Tax exceeded my expectations and made filing my taxes a stress-free experience. I highly recommend this platform to anyone looking for a reliable and efficient way to handle their taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Easy, straight forward, smooth, uncomplicated. I switched from another tax preparation platform to Turbotax this year and I'm so happy I did!
Date published: 2023-03-01
Rated 5 out of 5 by from Like Turbo Tax Sandra called to assist me with my questions. She was excellent! Very knowledgeable and patient with answering my questions & explaining. Thank you Sandra.
Date published: 2023-03-01
Rated 1 out of 5 by from Typical Cooporation Had me reenter info a few times, kept getting spammed with advertisements for things I didn't need. Didn't save anything on my taxes and paid all fees. So basically, TurboTax didn't do anything for me.
Date published: 2023-03-01
Rated 4 out of 5 by from a little bit of a learning curve from past years. Once program was downloaded and properly installed, usage was quite simple for the most part.
Date published: 2023-03-01
Rated 5 out of 5 by from easy to follow very easy to follow. provides guidance every step of the way.
Date published: 2023-03-01
Rated 4 out of 5 by from Good customer service!! Good overall experience, ran into some minor issues, but we will see how it goes in the long run.
Date published: 2023-03-01
Rated 2 out of 5 by from so much mystery, so much time wasted the app has now asked me perhaps 50 times whether i want to upgrade, so rude. simple things that show up on the return like "APB", TT help doesn't seem to have a clue, yet the app puts in into the return. There are lots of things like this. When ever I leave the app and then come back in I have to reverify lots of stuff, over and over again. The system generated like 8 OID form 1099s. Yet I had no OID. Removing them took, looking up OID in help, keying a precise phrase (as recommended) into the search box, & then removing them one by one. the pause between screens is way too long. again rude. TT did a crappy job of copying over from last year. I might as well have started over. I still have no idea what my Cap Loss carryover total might be... I could go on.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8702
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simplistic and Reliable Several years in a row, quick, easy, and hasn't failed me once! Returning customer!
Date published: 2023-03-01
Rated 5 out of 5 by from great product highly recommend easy to use. if help is needed Turbo Tax Live is always available
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax: Simplify Tax Season with Ease As a first-time user of Turbo Tax, I was initially apprehensive about filing my taxes online. However, the platform's user-friendly interface and intuitive design quickly restated my worries. In addition, the step-by-step guidance throughout the filing process made it easy to understand what information was required and where to input it. What really impressed me was the level of detail and accuracy that Turbo Tax provided. For example, the software picked up on deductions and credits that I didn't know existed, resulting in a more significant tax return than anticipated. Additionally, the ability to import information from previous years' returns and other financial software made the process even smoother. The customer support was also top-notch. Whenever I had a question, the Turbo Tax team was always available to provide timely and helpful responses. Overall, Turbo Tax exceeded my expectations and made filing my taxes a stress-free experience. I highly recommend this platform to anyone looking for a reliable and efficient way to handle their taxes.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Easy, straight forward, smooth, uncomplicated. I switched from another tax preparation platform to Turbotax this year and I'm so happy I did!
Date published: 2023-03-01
Rated 5 out of 5 by from Like Turbo Tax Sandra called to assist me with my questions. She was excellent! Very knowledgeable and patient with answering my questions & explaining. Thank you Sandra.
Date published: 2023-03-01
Rated 1 out of 5 by from Typical Cooporation Had me reenter info a few times, kept getting spammed with advertisements for things I didn't need. Didn't save anything on my taxes and paid all fees. So basically, TurboTax didn't do anything for me.
Date published: 2023-03-01
Rated 4 out of 5 by from a little bit of a learning curve from past years. Once program was downloaded and properly installed, usage was quite simple for the most part.
Date published: 2023-03-01
Rated 5 out of 5 by from easy to follow very easy to follow. provides guidance every step of the way.
Date published: 2023-03-01
Rated 4 out of 5 by from Good customer service!! Good overall experience, ran into some minor issues, but we will see how it goes in the long run.
Date published: 2023-03-01
Rated 2 out of 5 by from so much mystery, so much time wasted the app has now asked me perhaps 50 times whether i want to upgrade, so rude. simple things that show up on the return like "APB", TT help doesn't seem to have a clue, yet the app puts in into the return. There are lots of things like this. When ever I leave the app and then come back in I have to reverify lots of stuff, over and over again. The system generated like 8 OID form 1099s. Yet I had no OID. Removing them took, looking up OID in help, keying a precise phrase (as recommended) into the search box, & then removing them one by one. the pause between screens is way too long. again rude. TT did a crappy job of copying over from last year. I might as well have started over. I still have no idea what my Cap Loss carryover total might be... I could go on.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8702