TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbo tax is simple it was simple to work through. step by step was great and i am confident in the program.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy and convenient to use Great software for doing your own taxes. Very helpful information and good guidance for the process of doing your own taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax answered all questions i had Very easy to use. When you have a question you can ask there experts answer the questions appropriately.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax Not Compliant with Filing Requirements I had to mail my return since TurboTax would not attach the basis computation for my S-Corp. as required on Line 28(e) of Schedule E if I e-filed. I had to attach a manually prepared basis computation to my return and mail it registered with return receipt. One would think that TurboTax would allow for this information to be entered and attached to the return so it could be e-filed.
Date published: 2021-05-17
Rated 5 out of 5 by from Easiest way to file taxes! I have used Turbo Tax for the last 3 years and love it! So easy and I love the little encouraging prompts!
Date published: 2021-05-17
Rated 2 out of 5 by from Expensive and trying to nag you to upgrade Very pricey and always trying to upgrade your service constantly
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo tax, quit updating the requirements the list of financial entities is too short, ours was not on the list to import our information. Older computers can not handle the upgrades required to run turbo Tax. Next year I will have to find a different tax service rather than a new computer. Not cool. Your navigation "back" is difficult to use.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is good I am yet to figure it out how it is free free free free
Date published: 2021-05-17
Rated 5 out of 5 by from Love it! Keeps all information necessary from year to year and connects to FAFSA. Makes everything so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from Downloading and the online version should be the s I ordered a copy and received a code from Amazon, and when I went to my online Intuit site, I couldn't enter the code. It wouldn't accept it. After well over an hour online, I learned they're different. They're not really different but you guys make them virtually "different" so you can charge different amounts. Extremely frustrating. I had to pull my online records down and put them on my computer and install the software. These should be seamless, not arbitrarily separated. For this reason, I'm not apt to recommend this software. It should be made as easy as possible- taxes are frustrating enough without this added confusion/complication.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is simple it was simple to work through. step by step was great and i am confident in the program.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy and convenient to use Great software for doing your own taxes. Very helpful information and good guidance for the process of doing your own taxes.
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax answered all questions i had Very easy to use. When you have a question you can ask there experts answer the questions appropriately.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax Not Compliant with Filing Requirements I had to mail my return since TurboTax would not attach the basis computation for my S-Corp. as required on Line 28(e) of Schedule E if I e-filed. I had to attach a manually prepared basis computation to my return and mail it registered with return receipt. One would think that TurboTax would allow for this information to be entered and attached to the return so it could be e-filed.
Date published: 2021-05-17
Rated 5 out of 5 by from Easiest way to file taxes! I have used Turbo Tax for the last 3 years and love it! So easy and I love the little encouraging prompts!
Date published: 2021-05-17
Rated 2 out of 5 by from Expensive and trying to nag you to upgrade Very pricey and always trying to upgrade your service constantly
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo tax, quit updating the requirements the list of financial entities is too short, ours was not on the list to import our information. Older computers can not handle the upgrades required to run turbo Tax. Next year I will have to find a different tax service rather than a new computer. Not cool. Your navigation "back" is difficult to use.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax is good I am yet to figure it out how it is free free free free
Date published: 2021-05-17
Rated 5 out of 5 by from Love it! Keeps all information necessary from year to year and connects to FAFSA. Makes everything so easy.
Date published: 2021-05-17
Rated 3 out of 5 by from Downloading and the online version should be the s I ordered a copy and received a code from Amazon, and when I went to my online Intuit site, I couldn't enter the code. It wouldn't accept it. After well over an hour online, I learned they're different. They're not really different but you guys make them virtually "different" so you can charge different amounts. Extremely frustrating. I had to pull my online records down and put them on my computer and install the software. These should be seamless, not arbitrarily separated. For this reason, I'm not apt to recommend this software. It should be made as easy as possible- taxes are frustrating enough without this added confusion/complication.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 871