TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Turbo Tax The experience was great until I tried to file and whatever algorithm is set up forced me to post a review before I could complete the process
Date published: 2021-10-12
Rated 5 out of 5 by from Simple to use Quick and easy to use. Will use again in the future
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax was a life saver. Excellent experience with Turbo Tax. For those that need assistance I would not hesitate to use their services.
Date published: 2021-10-12
Rated 2 out of 5 by from There's a Bug in the Income Section I have used TurboTax for many years and have been a satisfied customer. This year (2020) I experienced a bug in the income section that essentially locked the program up with "Not Responding". I scoured the internet for solutions and it does not appear that this bug was ever worked out. As I am an annual extender, I would have thought everything would have been fixed by October. Not so. Disappointing, at best this year.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use........................................
Date published: 2021-10-12
Rated 5 out of 5 by from easy filing filed an extension due to heath reasons, filed return in fall 2021. Turbo tax was easy to use no problems working through the system
Date published: 2021-10-12
Rated 3 out of 5 by from Turbotax did not file my return electronically I bought Turbotax with an option to file electronically but that is not what happened and I was not able to file electronically.
Date published: 2021-10-12
Rated 4 out of 5 by from Safety and Risk Manager It was easy simple and quick, for taxes that is. Very nice.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Happy My accountant was unable to handle my return at last minute so i turned to Turbo Tax Live. The process was easy and relatively uncomplicated. When I was stuck I communicated with the Turbo Tax expert who dealt with all my questions, resolved outstanding issues and walked me thru the process minimal stress. Reduced my stress level and saved me lots of money, what could be better. Have to especially thank and commend the experts I dealt with for their help and patience.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax and Beverly were amazing! I always get very stressed about doing my taxes but Beverly made it easy! I was able to submit my information and let her do literally everything else while I worked! Worth every penny!
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 88
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax The experience was great until I tried to file and whatever algorithm is set up forced me to post a review before I could complete the process
Date published: 2021-10-12
Rated 5 out of 5 by from Simple to use Quick and easy to use. Will use again in the future
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax was a life saver. Excellent experience with Turbo Tax. For those that need assistance I would not hesitate to use their services.
Date published: 2021-10-12
Rated 2 out of 5 by from There's a Bug in the Income Section I have used TurboTax for many years and have been a satisfied customer. This year (2020) I experienced a bug in the income section that essentially locked the program up with "Not Responding". I scoured the internet for solutions and it does not appear that this bug was ever worked out. As I am an annual extender, I would have thought everything would have been fixed by October. Not so. Disappointing, at best this year.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use........................................
Date published: 2021-10-12
Rated 5 out of 5 by from easy filing filed an extension due to heath reasons, filed return in fall 2021. Turbo tax was easy to use no problems working through the system
Date published: 2021-10-12
Rated 3 out of 5 by from Turbotax did not file my return electronically I bought Turbotax with an option to file electronically but that is not what happened and I was not able to file electronically.
Date published: 2021-10-12
Rated 4 out of 5 by from Safety and Risk Manager It was easy simple and quick, for taxes that is. Very nice.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Happy My accountant was unable to handle my return at last minute so i turned to Turbo Tax Live. The process was easy and relatively uncomplicated. When I was stuck I communicated with the Turbo Tax expert who dealt with all my questions, resolved outstanding issues and walked me thru the process minimal stress. Reduced my stress level and saved me lots of money, what could be better. Have to especially thank and commend the experts I dealt with for their help and patience.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax and Beverly were amazing! I always get very stressed about doing my taxes but Beverly made it easy! I was able to submit my information and let her do literally everything else while I worked! Worth every penny!
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 88