TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Hilary B from
TurboTax is easy to use.
The expert Anna was very helpful in helping me navigate things i didn't not understand. She guides me and the process was quick and done. Also, it was FREEEEEEE.
Date published: 2022-03-24
Rated 1 out of 5 by
TBIN from
First Time I have had a problem with TurboTax
I have used TurboTax for many years, for Federal and State return completion and electronic filings. I have been a huge fan and recommended it to others. Until this year. It took weeks and many efforts on my part to finally get my Delaware taxes completed and filed electronically using TurboTax Deluxe CD this year, and I accomplished it figuring it out on my own, since answers I received in response to requests for help from you were useless. Those of us who purchase Deluxe pay more for it and still pay again when filing the state return electronically, something I did not mind doing until this year. Thus, my one-star rating versus many past years of far higher ratings.
Date published: 2022-03-24
Rated 5 out of 5 by
NMotter from
Just retired, and it's easy!
First year filing after retirement, and inheriting a couple IRA's (with some RMD's) and getting a little unemployment. All easy peasy with TurboTax!
Date published: 2022-03-24
Rated 5 out of 5 by
TaNeyah from
Awesome
So easy no problems with it. I will definitely recommend
Date published: 2022-03-24
Rated 5 out of 5 by
Mama monster from
So awesome
So helpful, she helped me so much I appreciate it a lot
Date published: 2022-03-24
Rated 5 out of 5 by
pat_c from
Great product for my son's simple returns
quick and easy for simple returns. My sons just loved it.
Date published: 2022-03-24
Rated 3 out of 5 by
Tinkie13 from
Not a happy customer this year!
I've never paid for Turbotax before and this y eww ar was charged $277. I'm not self employed but it kept putting that in. Not sure what changed this year but it needs to be changed back. Otherwise as always very easy to use and quick filing.
Date published: 2022-03-24
Rated 5 out of 5 by
Kyle951 from
First time tax
Great communication and great customer service. I would highly recommend them
Date published: 2022-03-24
Rated 5 out of 5 by
JenHam03 from
Turbo tax is great
We had a great experience with turbo tax our tax preparer Julie was amazing
Date published: 2022-03-24
Rated 4 out of 5 by
Millie75 from
Good
We found it relatively easy to follow. Did get confused a couple of times, but thanks to Marsha we got it figured out.
All TurboTax® Offerings Reviews - Page 8697
Date published: 2022-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Hilary B from
TurboTax is easy to use.
The expert Anna was very helpful in helping me navigate things i didn't not understand. She guides me and the process was quick and done. Also, it was FREEEEEEE.
Date published: 2022-03-24
Rated 1 out of 5 by
TBIN from
First Time I have had a problem with TurboTax
I have used TurboTax for many years, for Federal and State return completion and electronic filings. I have been a huge fan and recommended it to others. Until this year. It took weeks and many efforts on my part to finally get my Delaware taxes completed and filed electronically using TurboTax Deluxe CD this year, and I accomplished it figuring it out on my own, since answers I received in response to requests for help from you were useless. Those of us who purchase Deluxe pay more for it and still pay again when filing the state return electronically, something I did not mind doing until this year. Thus, my one-star rating versus many past years of far higher ratings.
Date published: 2022-03-24
Rated 5 out of 5 by
NMotter from
Just retired, and it's easy!
First year filing after retirement, and inheriting a couple IRA's (with some RMD's) and getting a little unemployment. All easy peasy with TurboTax!
Date published: 2022-03-24
Rated 5 out of 5 by
TaNeyah from
Awesome
So easy no problems with it. I will definitely recommend
Date published: 2022-03-24
Rated 5 out of 5 by
Mama monster from
So awesome
So helpful, she helped me so much I appreciate it a lot
Date published: 2022-03-24
Rated 5 out of 5 by
pat_c from
Great product for my son's simple returns
quick and easy for simple returns. My sons just loved it.
Date published: 2022-03-24
Rated 3 out of 5 by
Tinkie13 from
Not a happy customer this year!
I've never paid for Turbotax before and this y eww ar was charged $277. I'm not self employed but it kept putting that in. Not sure what changed this year but it needs to be changed back. Otherwise as always very easy to use and quick filing.
Date published: 2022-03-24
Rated 5 out of 5 by
Kyle951 from
First time tax
Great communication and great customer service. I would highly recommend them
Date published: 2022-03-24
Rated 5 out of 5 by
JenHam03 from
Turbo tax is great
We had a great experience with turbo tax our tax preparer Julie was amazing
Date published: 2022-03-24
Rated 4 out of 5 by
Millie75 from
Good
We found it relatively easy to follow. Did get confused a couple of times, but thanks to Marsha we got it figured out.
All TurboTax® Offerings Reviews - Page 8697
Date published: 2022-03-24