TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Can be improved. You changed the setup where each file defaults to the product purchaser. Go back to how it was previously and just let me enter the name of the person(s) I am creating a file for. I have 5 e-files available and any mail ins. The way it's set up now, each filing defaults to my name and then somewhere along the way, I have to go in and edit the personal information so that it is reflecting accurately. Second, why do you need a retirement date? Person in question retired in 2007. We are dealing with 2020. Why is this needed? Results in having to go back and dig through old records, delaying the process.
Date published: 2021-02-25
Rated 5 out of 5 by from Love turbotax Enjoyed doing it for free and turbotax is accurate and reliable thank you ❤️
Date published: 2021-02-25
Rated 4 out of 5 by from Minor glitches, but simple fixes. Great service. Quick and easy. A few questionable descriptors were confusing, but otherwise, everything went very well. I'd give five stars except for the confusing items, such as the very first page starting with the "0". It wasn't clear what that was. Also, the box numbers on my 1099R didn't match up with the numbers that were listed on this site, but I've done taxes for years, so I figured them out. The service, otherwise, is excellent.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great All is great EXCEPT it seems harder to pull in data from brokerage firms , i.e. Fidelity, Stifel Nicholas, etc. I put in the correct ID and passwords but it fails to pull in the data. This is key reason I use TT.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awesome. i had a vary good out come with turbo tax. i always have.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great Easy to understand I’d definitely recommend them!!
Date published: 2021-02-25
Rated 4 out of 5 by from Always some little problem Always some little problem. This year it was on a worksheet. Kept telling me that "line 11 was to large". It was filled in automatically with a 0 How is 0 to large. Wouldn't accept any negative numbers
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy, very helpful, low price To be a first time user Turbo Tax was very helpful and easy to use. I’ll be using them again.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Tool to have It makes it really easy to understand. When I needed to understand each section. It gave me help. The stress of getting my information was stored from last year.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Have used for years. Always excellent service. Used assistance from agent. Barbara was amazing.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8692
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Can be improved. You changed the setup where each file defaults to the product purchaser. Go back to how it was previously and just let me enter the name of the person(s) I am creating a file for. I have 5 e-files available and any mail ins. The way it's set up now, each filing defaults to my name and then somewhere along the way, I have to go in and edit the personal information so that it is reflecting accurately. Second, why do you need a retirement date? Person in question retired in 2007. We are dealing with 2020. Why is this needed? Results in having to go back and dig through old records, delaying the process.
Date published: 2021-02-25
Rated 5 out of 5 by from Love turbotax Enjoyed doing it for free and turbotax is accurate and reliable thank you ❤️
Date published: 2021-02-25
Rated 4 out of 5 by from Minor glitches, but simple fixes. Great service. Quick and easy. A few questionable descriptors were confusing, but otherwise, everything went very well. I'd give five stars except for the confusing items, such as the very first page starting with the "0". It wasn't clear what that was. Also, the box numbers on my 1099R didn't match up with the numbers that were listed on this site, but I've done taxes for years, so I figured them out. The service, otherwise, is excellent.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is great All is great EXCEPT it seems harder to pull in data from brokerage firms , i.e. Fidelity, Stifel Nicholas, etc. I put in the correct ID and passwords but it fails to pull in the data. This is key reason I use TT.
Date published: 2021-02-25
Rated 5 out of 5 by from turbo tax is awesome. i had a vary good out come with turbo tax. i always have.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is great Easy to understand I’d definitely recommend them!!
Date published: 2021-02-25
Rated 4 out of 5 by from Always some little problem Always some little problem. This year it was on a worksheet. Kept telling me that "line 11 was to large". It was filled in automatically with a 0 How is 0 to large. Wouldn't accept any negative numbers
Date published: 2021-02-25
Rated 5 out of 5 by from Very easy, very helpful, low price To be a first time user Turbo Tax was very helpful and easy to use. I’ll be using them again.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Tool to have It makes it really easy to understand. When I needed to understand each section. It gave me help. The stress of getting my information was stored from last year.
Date published: 2021-02-25
Rated 5 out of 5 by from Great Have used for years. Always excellent service. Used assistance from agent. Barbara was amazing.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8692