TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from Issues this year. There were several issues this year. I’m really disappointed so if I’m this disappointed next year I will change because I hate taxes in general and you shouldn’t make it this hard. You had me redo stuff so it looked like I did double earnings, (I manually corrected it). You didn’t show me my taxes owed as I went along, and you didn’t show me how much I needed to pay until the very end when I choose CC. Then you had me fill in the spot that showed how much I paid by CC except when you deduct one faint, barely readable, line from the other it doesn’t come out to the amount I paid. Completely idiotic. If it looks like this next year I will quit TurboTax.
Date published: 2022-04-18
Rated 4 out of 5 by from turbotax is great great to know someone is available to assist at any point in my process
Date published: 2022-04-18
Rated 5 out of 5 by from Making filing less painful Easy to follow step by step instruction and examples
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is great turbo tax made it easy to use and understand when and why and how we used deductions
Date published: 2022-04-18
Rated 5 out of 5 by from Smooth and consistent experience every time! I have been filing taxes with Turbo Tax for years and have always had a positive experience. I can handle the entire process without additional help, but if I do have a questions there is always a very helpful expert available to assist.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Very easy to do and I was able to do it without any extra help.
Date published: 2022-04-18
Rated 1 out of 5 by from Overpriced Not only was I sent an email that offered me a discount for the price of the filing that WAS NOT ABLE TO BE USED, but you have increased your fees exponentially and offer no new services. You offer the same service, it should be the same price as it was last year.
Date published: 2022-04-18
Rated 5 out of 5 by from EASY TAX FILING easy to file and follow all directions. quick and not complicated
Date published: 2022-04-18
Rated 4 out of 5 by from The Tax Experts were amazing and very supportive! The Features were very easy to navigate and if you needed any kind of guidance, help was only one call or click away. Highly recommend as a first time-user.
Date published: 2022-04-18
Rated 1 out of 5 by from I will be moving on from TT next year Cost goes up and service goes down. I now have to pay extra to answer questions related to your poor communication in your forms? I am doing a simple deduction form, why am I pay $60 for fed and another $50 for state. Then transaction fees. Id rathe pay a person who will answer questions.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 870
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Issues this year. There were several issues this year. I’m really disappointed so if I’m this disappointed next year I will change because I hate taxes in general and you shouldn’t make it this hard. You had me redo stuff so it looked like I did double earnings, (I manually corrected it). You didn’t show me my taxes owed as I went along, and you didn’t show me how much I needed to pay until the very end when I choose CC. Then you had me fill in the spot that showed how much I paid by CC except when you deduct one faint, barely readable, line from the other it doesn’t come out to the amount I paid. Completely idiotic. If it looks like this next year I will quit TurboTax.
Date published: 2022-04-18
Rated 4 out of 5 by from turbotax is great great to know someone is available to assist at any point in my process
Date published: 2022-04-18
Rated 5 out of 5 by from Making filing less painful Easy to follow step by step instruction and examples
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax is great turbo tax made it easy to use and understand when and why and how we used deductions
Date published: 2022-04-18
Rated 5 out of 5 by from Smooth and consistent experience every time! I have been filing taxes with Turbo Tax for years and have always had a positive experience. I can handle the entire process without additional help, but if I do have a questions there is always a very helpful expert available to assist.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Very easy to do and I was able to do it without any extra help.
Date published: 2022-04-18
Rated 1 out of 5 by from Overpriced Not only was I sent an email that offered me a discount for the price of the filing that WAS NOT ABLE TO BE USED, but you have increased your fees exponentially and offer no new services. You offer the same service, it should be the same price as it was last year.
Date published: 2022-04-18
Rated 5 out of 5 by from EASY TAX FILING easy to file and follow all directions. quick and not complicated
Date published: 2022-04-18
Rated 4 out of 5 by from The Tax Experts were amazing and very supportive! The Features were very easy to navigate and if you needed any kind of guidance, help was only one call or click away. Highly recommend as a first time-user.
Date published: 2022-04-18
Rated 1 out of 5 by from I will be moving on from TT next year Cost goes up and service goes down. I now have to pay extra to answer questions related to your poor communication in your forms? I am doing a simple deduction form, why am I pay $60 for fed and another $50 for state. Then transaction fees. Id rathe pay a person who will answer questions.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 870