TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax Turbo Tax you're so Awesome and Easy to use!!!!!!!
Date published: 2022-02-22
Rated 5 out of 5 by from turbo tax is awesome great, easy to use, would recommend to others. I will use this in the future
Date published: 2022-02-22
Rated 5 out of 5 by from Simple to use Great service, easy to use, easy to understand, quick to complete
Date published: 2022-02-22
Rated 3 out of 5 by from turbo tax is expensive not only did i have to pay 39 to do federal but i had to pay 39 to do state AND to have it taken from my taxes Turbo tax charged me a fee of 39.00 Because I have no money to pay up front I was forced to pay every fee.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is awesome! Took me less than 10 minutes! I had a glitch with the state taxes, but they got me through it without getting frustrated. I've used Turbotax now for years!
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax awesome Turbo tax is the way to go they are so awesome and I will recommend them for everyone
Date published: 2022-02-22
Rated 5 out of 5 by from So easy Chatted with Most. She was great. Very helpful with my question.
Date published: 2022-02-22
Rated 1 out of 5 by from An Expensive Rip-Off Online TurboTax kept logging me off after extremely short intervals while I was reviewing documents. Had to repeatedly log back on. Extremely exasperating! Then when I went to file, I couldn't e-file the state return because Turbotax said I must obtain an update before filing. However, no update was available. After a long call to customer support, in which the representative purported to have resolved the problem - which didn't include any update - I still couldn't e-file the state return. I could have prepared a paper return myself and mailed it, without the help of TurboTax but TurboTax had already taken my money.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax GREAT Always helpful and customer service is the best and have the patience of a Saint.
Date published: 2022-02-22
Rated 4 out of 5 by from TurboTax is Easy It is pretty easy to use, but I do not like how it retains information from last year and changes you for forms from last year that no longer apply. I noticed that even when I changes my circumstances, it still charged me.... for example "Self Employed", I am no longer self employed.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8684
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax Turbo Tax you're so Awesome and Easy to use!!!!!!!
Date published: 2022-02-22
Rated 5 out of 5 by from turbo tax is awesome great, easy to use, would recommend to others. I will use this in the future
Date published: 2022-02-22
Rated 5 out of 5 by from Simple to use Great service, easy to use, easy to understand, quick to complete
Date published: 2022-02-22
Rated 3 out of 5 by from turbo tax is expensive not only did i have to pay 39 to do federal but i had to pay 39 to do state AND to have it taken from my taxes Turbo tax charged me a fee of 39.00 Because I have no money to pay up front I was forced to pay every fee.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is awesome! Took me less than 10 minutes! I had a glitch with the state taxes, but they got me through it without getting frustrated. I've used Turbotax now for years!
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax awesome Turbo tax is the way to go they are so awesome and I will recommend them for everyone
Date published: 2022-02-22
Rated 5 out of 5 by from So easy Chatted with Most. She was great. Very helpful with my question.
Date published: 2022-02-22
Rated 1 out of 5 by from An Expensive Rip-Off Online TurboTax kept logging me off after extremely short intervals while I was reviewing documents. Had to repeatedly log back on. Extremely exasperating! Then when I went to file, I couldn't e-file the state return because Turbotax said I must obtain an update before filing. However, no update was available. After a long call to customer support, in which the representative purported to have resolved the problem - which didn't include any update - I still couldn't e-file the state return. I could have prepared a paper return myself and mailed it, without the help of TurboTax but TurboTax had already taken my money.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax GREAT Always helpful and customer service is the best and have the patience of a Saint.
Date published: 2022-02-22
Rated 4 out of 5 by from TurboTax is Easy It is pretty easy to use, but I do not like how it retains information from last year and changes you for forms from last year that no longer apply. I noticed that even when I changes my circumstances, it still charged me.... for example "Self Employed", I am no longer self employed.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8684