TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love this site They have not let me down they are on top of everything
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome Awsome and fast and always on time with my returns
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax didn't ask key question New this year was the option to import W2 info from a pdf- Absolutely LOVE this, it worked like a charm to save you from entering all the #s!! However TurboTax DIDN'T ask a key question on my return-"Are you changing filing status this year"? Which ultimately caused it to be rejected x2 (but it did guide in fixing the problem) due to identity agi errors which the program generated. Specifically last yr Married filing Separate, this yr Married filing Joint. Feature I'd like to see added is the ability to auto-calculate which filing method is most advantageous for a couple. Rather then having to run x3 separate scenario returns yourself.
Date published: 2023-02-28
Rated 5 out of 5 by from Super Eazy TURBO TAX IS THEBEST FOR SELF STARTERS. I HAD NO PROBLEM DOING IT ON MY OWN!!!!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax makes filing super easy! I have used turbo tax for years. It is the easiest and and most cost effective way of completing my taxes!
Date published: 2023-02-28
Rated 5 out of 5 by from U call it Turbo Tax, I call it old faithful I have been using Turbo tax for many years (since doing my own taxes in college in 2018). Yes, it has gotten a bit more pricey, but it's still so simple and has so many resources to help out. I like the security aspect of some of the features. I also like how most offerings are optional, so your not stuck behind certain pay walls. The suggestion have helped me increase my refund.
Date published: 2023-02-28
Rated 5 out of 5 by from User friendly Great interface, easy to use, convenient, fast,...
Date published: 2023-02-28
Rated 5 out of 5 by from Comprehensive I feel like I am a pro in tax preparation. I also learned a lot especially on how stocks sales are taxed.
Date published: 2023-02-28
Rated 4 out of 5 by from ok easy to follow. the assistant chat is only so helpful
Date published: 2023-02-28
Rated 3 out of 5 by from Older Turbo Tax version was better I like the simplicity of filing with Turbo Tax, and the graphics when you progress through make it feel less painful. I do find it annoying though when it asks several times to add on expert help for additional fees. It’s also ridiculous that they now tack on an extra $39 fee to file state, AND for fees due to Turbo Tax to be taken from the refund. $40 for a slight convenience? No thanks, I just paid the fees with my debit card instead. Also, I attempted to file on my laptop to make it easier, but it said my browser was outdated and wouldn’t let me access Turbo Tax/Intuit even though my browser is up to date! Filing on my phone was another mild inconvenience..but it still beats paying upwards of $200 to go to a place like H&R Block or Jackson Hewitt.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8678
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love this site They have not let me down they are on top of everything
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome Awsome and fast and always on time with my returns
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax didn't ask key question New this year was the option to import W2 info from a pdf- Absolutely LOVE this, it worked like a charm to save you from entering all the #s!! However TurboTax DIDN'T ask a key question on my return-"Are you changing filing status this year"? Which ultimately caused it to be rejected x2 (but it did guide in fixing the problem) due to identity agi errors which the program generated. Specifically last yr Married filing Separate, this yr Married filing Joint. Feature I'd like to see added is the ability to auto-calculate which filing method is most advantageous for a couple. Rather then having to run x3 separate scenario returns yourself.
Date published: 2023-02-28
Rated 5 out of 5 by from Super Eazy TURBO TAX IS THEBEST FOR SELF STARTERS. I HAD NO PROBLEM DOING IT ON MY OWN!!!!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax makes filing super easy! I have used turbo tax for years. It is the easiest and and most cost effective way of completing my taxes!
Date published: 2023-02-28
Rated 5 out of 5 by from U call it Turbo Tax, I call it old faithful I have been using Turbo tax for many years (since doing my own taxes in college in 2018). Yes, it has gotten a bit more pricey, but it's still so simple and has so many resources to help out. I like the security aspect of some of the features. I also like how most offerings are optional, so your not stuck behind certain pay walls. The suggestion have helped me increase my refund.
Date published: 2023-02-28
Rated 5 out of 5 by from User friendly Great interface, easy to use, convenient, fast,...
Date published: 2023-02-28
Rated 5 out of 5 by from Comprehensive I feel like I am a pro in tax preparation. I also learned a lot especially on how stocks sales are taxed.
Date published: 2023-02-28
Rated 4 out of 5 by from ok easy to follow. the assistant chat is only so helpful
Date published: 2023-02-28
Rated 3 out of 5 by from Older Turbo Tax version was better I like the simplicity of filing with Turbo Tax, and the graphics when you progress through make it feel less painful. I do find it annoying though when it asks several times to add on expert help for additional fees. It’s also ridiculous that they now tack on an extra $39 fee to file state, AND for fees due to Turbo Tax to be taken from the refund. $40 for a slight convenience? No thanks, I just paid the fees with my debit card instead. Also, I attempted to file on my laptop to make it easier, but it said my browser was outdated and wouldn’t let me access Turbo Tax/Intuit even though my browser is up to date! Filing on my phone was another mild inconvenience..but it still beats paying upwards of $200 to go to a place like H&R Block or Jackson Hewitt.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8678