TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from That Works! Turbo Tax! Easy to use, clear, concise and supportive with additional support options. I enjoy using Turbo Tax online for Self Employed and feel confident that everything with my returns work well, so I can!!!! Thank you Turbo Tax
Date published: 2023-02-28
Rated 1 out of 5 by from Turbo Tax gets the job done There is a probem with 1099-R forms if you have state tax withheld. The state distribution is blank, but the software recognizes it as the same as the federal distribution. When trying to E-file, TT states that the withholding cannot be greater than the distribution. It then takes you to a screen where it highlights the withholding, which is correct. There is no way to correct the distribution which is blank even though the distribution amount is in the system. The only work around is to go back and enter the federal distribution amount in the state block. the alternative is to print everything out and file by mail. I don't know whether this problem is IRS, NYS, the paying institution or TT. I don't know yet whether the IRS will reject my return and I'll have do teh file by mail.
Date published: 2023-02-28
Rated 3 out of 5 by from have to answer same questions multiple times Ask the same questions over ans over again. Still waiting to be impressed
Date published: 2023-02-28
Rated 5 out of 5 by from love turbotax It's so easy to use and walks you through everything step by step.
Date published: 2023-02-28
Rated 2 out of 5 by from Software needs an upgread I usually find TurboTax easy to navigate. This year I had to use the "online" help twice. Once was a call that was disconnected, and the other still didn't solve my issue. May not use again.
Date published: 2023-02-28
Rated 5 out of 5 by from easy peasy Easy peasy way of filing returns it is clear and concise and easy to understand
Date published: 2023-02-28
Rated 5 out of 5 by from Makes it so easy! I don't quite look forward to tax time but it's not that bad with Turbo Tax
Date published: 2023-02-28
Rated 5 out of 5 by from Good Programming Makes taxes easy without having to deal with others.
Date published: 2023-02-28
Rated 4 out of 5 by from I have used Turbo Tax for 8 yrs Fast and easy. Very helpful. I recommend using Turbo Tax
Date published: 2023-02-28
Rated 4 out of 5 by from I will never use any other product! TurboTax makes taxes, of any kind, very easy to understand and file. The fact that there is a live tax expert available 24/7 is very reassuring- even if you never need them.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8675
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from That Works! Turbo Tax! Easy to use, clear, concise and supportive with additional support options. I enjoy using Turbo Tax online for Self Employed and feel confident that everything with my returns work well, so I can!!!! Thank you Turbo Tax
Date published: 2023-02-28
Rated 1 out of 5 by from Turbo Tax gets the job done There is a probem with 1099-R forms if you have state tax withheld. The state distribution is blank, but the software recognizes it as the same as the federal distribution. When trying to E-file, TT states that the withholding cannot be greater than the distribution. It then takes you to a screen where it highlights the withholding, which is correct. There is no way to correct the distribution which is blank even though the distribution amount is in the system. The only work around is to go back and enter the federal distribution amount in the state block. the alternative is to print everything out and file by mail. I don't know whether this problem is IRS, NYS, the paying institution or TT. I don't know yet whether the IRS will reject my return and I'll have do teh file by mail.
Date published: 2023-02-28
Rated 3 out of 5 by from have to answer same questions multiple times Ask the same questions over ans over again. Still waiting to be impressed
Date published: 2023-02-28
Rated 5 out of 5 by from love turbotax It's so easy to use and walks you through everything step by step.
Date published: 2023-02-28
Rated 2 out of 5 by from Software needs an upgread I usually find TurboTax easy to navigate. This year I had to use the "online" help twice. Once was a call that was disconnected, and the other still didn't solve my issue. May not use again.
Date published: 2023-02-28
Rated 5 out of 5 by from easy peasy Easy peasy way of filing returns it is clear and concise and easy to understand
Date published: 2023-02-28
Rated 5 out of 5 by from Makes it so easy! I don't quite look forward to tax time but it's not that bad with Turbo Tax
Date published: 2023-02-28
Rated 5 out of 5 by from Good Programming Makes taxes easy without having to deal with others.
Date published: 2023-02-28
Rated 4 out of 5 by from I have used Turbo Tax for 8 yrs Fast and easy. Very helpful. I recommend using Turbo Tax
Date published: 2023-02-28
Rated 4 out of 5 by from I will never use any other product! TurboTax makes taxes, of any kind, very easy to understand and file. The fact that there is a live tax expert available 24/7 is very reassuring- even if you never need them.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8675