TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from SUCKS YOU WIPED MY 2020 TAX RETURN/ EXT WHEN I CAME BACK AND HAD TO PAY 80 TO D/L SOFTWARE AND START ALL OVER.... AND YOU WILL NOT GIVE MY MY AGI FROM THE YR BEFORE CAUSE I WOULD HAVE TO START 2020 TAXES ALL OVER AGAIN ONLINE AND NOW RE-ENTER ALL THE INFO (WHICH WONT AN OPTION BEFORE) B4 YOU MIGHT LET ME SEE MY PRIOR YR FORMS??????????????????? AFTER THIS I AM NO LONGER YOUR CUSTOMER!
Date published: 2022-04-17
Rated 4 out of 5 by from Quick and easy. The tax prep is very intuitive and thorough. Once the taxes are done, the actual filing sees to take longer .
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for the last 8 years and it gets easier every time. Turbo Tax has made it easy for me to file my taxes and keeps accurate records.
Date published: 2022-04-17
Rated 2 out of 5 by from Never free, always cost added on Turbo tax hasn't been "free" since I was working a part-time job in high school. I had no special documents, HSA, anything and it still cost to file for federal. And it seems counterintuitive to charge tax for filing taxes.. at this point I'd rather hire a real person to file for me so I can at least get 1:1 attention and advice.
Date published: 2022-04-17
Rated 5 out of 5 by from super easy to use & Makes taxes less stressful Always the best product to use for simple taxes, quick, easy, worry free
Date published: 2022-04-17
Rated 3 out of 5 by from $40 filling fee!!! plus $24, on a free file tax pr I have been using Turbotax for 10 years, always been pleased with it, but this year, they charge me a "registration fee" of $40 plus a $25 filing fee. I will not use this program next year
Date published: 2022-04-17
Rated 3 out of 5 by from Apps OK Apps Ok.. needs to be smoother, like the desktop version. Loading was slower and entering crypto was a pain. It did transfer documents decent enough.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax makes it easy to file Simple and easy very organized. All the information is on each page to help you through filing your taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from FAST AND EASY SAT down last minute and it took less than 2 hours. Easy, complete, secure.
Date published: 2022-04-17
Rated 5 out of 5 by from great easy to use, fast saves on all the hard work will use again
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 8674
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from SUCKS YOU WIPED MY 2020 TAX RETURN/ EXT WHEN I CAME BACK AND HAD TO PAY 80 TO D/L SOFTWARE AND START ALL OVER.... AND YOU WILL NOT GIVE MY MY AGI FROM THE YR BEFORE CAUSE I WOULD HAVE TO START 2020 TAXES ALL OVER AGAIN ONLINE AND NOW RE-ENTER ALL THE INFO (WHICH WONT AN OPTION BEFORE) B4 YOU MIGHT LET ME SEE MY PRIOR YR FORMS??????????????????? AFTER THIS I AM NO LONGER YOUR CUSTOMER!
Date published: 2022-04-17
Rated 4 out of 5 by from Quick and easy. The tax prep is very intuitive and thorough. Once the taxes are done, the actual filing sees to take longer .
Date published: 2022-04-17
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for the last 8 years and it gets easier every time. Turbo Tax has made it easy for me to file my taxes and keeps accurate records.
Date published: 2022-04-17
Rated 2 out of 5 by from Never free, always cost added on Turbo tax hasn't been "free" since I was working a part-time job in high school. I had no special documents, HSA, anything and it still cost to file for federal. And it seems counterintuitive to charge tax for filing taxes.. at this point I'd rather hire a real person to file for me so I can at least get 1:1 attention and advice.
Date published: 2022-04-17
Rated 5 out of 5 by from super easy to use & Makes taxes less stressful Always the best product to use for simple taxes, quick, easy, worry free
Date published: 2022-04-17
Rated 3 out of 5 by from $40 filling fee!!! plus $24, on a free file tax pr I have been using Turbotax for 10 years, always been pleased with it, but this year, they charge me a "registration fee" of $40 plus a $25 filing fee. I will not use this program next year
Date published: 2022-04-17
Rated 3 out of 5 by from Apps OK Apps Ok.. needs to be smoother, like the desktop version. Loading was slower and entering crypto was a pain. It did transfer documents decent enough.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax makes it easy to file Simple and easy very organized. All the information is on each page to help you through filing your taxes.
Date published: 2022-04-17
Rated 5 out of 5 by from FAST AND EASY SAT down last minute and it took less than 2 hours. Easy, complete, secure.
Date published: 2022-04-17
Rated 5 out of 5 by from great easy to use, fast saves on all the hard work will use again
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 8674