TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Hannah2124 from
Very Simple
TurboTax made it really simple for me to get my maximum deductions for the first year of my business. It explained anything I had questions about and made it a lot less intimidating.
Date published: 2022-02-22
Rated 5 out of 5 by
daggadude from
Great app
It was easy as can be! It was easy to use. I have used this for several years.
Date published: 2022-02-22
Rated 1 out of 5 by
Bweber1961may from
Forced upsale
Because I had k-1 distribution once in like 2014....it forced to buy premium
Date published: 2022-02-22
Rated 5 out of 5 by
Sammyy2014 from
Awesome
Makes it easy and fast! I recommend using turbo tax!
Date published: 2022-02-22
Rated 1 out of 5 by
nickchap1212 from
terrible
biggest waste of time and money it forced me to pay 139 just to file taxes. terrible descriptions on what it needed from me.
Date published: 2022-02-22
Rated 5 out of 5 by
Miss Eva from
TurboTax Live Full Basic
2nd Year I've used Turbo Tax Live. Online submission of documents is easy. Online chat is excellent. Pleasantly surprised that my service was at no cost this year. Thanks Intuit! My preparer, Helen, was professional and very knowledgeable. Her review of my return and how to use the estimated tax payments was awesome. I also purchased the max protection features for any possible audit and identity problems. TurboTax Live has my highest recommendation. I will use this service again next year.
Date published: 2022-02-22
Rated 5 out of 5 by
Flameice from
EASY
They walk you through everything. Simple even for being a first time filer.
Date published: 2022-02-22
Rated 2 out of 5 by
Catster999 from
Very Buggy This Year - Disappointing
I have been using Turbo Tax for decades and never had issue... this year was simply buggy. The installer was very slow, the initial software launch took forever and seemed to close after updating. The Employer ID was not importing from the previous year. I had to manually reinput a couple of numbers after the final review. The direct deposit info kept showing as missing no matter how many times I input it-- had to go with paper check ! Very sad to see this, what a sign of the times....
Date published: 2022-02-22
Rated 5 out of 5 by
VizdaSloth from
Always fast and easy
This is like my 4th years with turbo tax and never had issues with my refunds, they double check everything for you and answer your questions without having to leave your home, as an introvert... thats a huge plus.
Date published: 2022-02-22
Rated 5 out of 5 by
Thelee from
Turbo made easy
Vanessa made the process go smoother than anticipated. Great customer service skills. Excellent communication.
All TurboTax® Offerings Reviews - Page 8672
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Hannah2124 from
Very Simple
TurboTax made it really simple for me to get my maximum deductions for the first year of my business. It explained anything I had questions about and made it a lot less intimidating.
Date published: 2022-02-22
Rated 5 out of 5 by
daggadude from
Great app
It was easy as can be! It was easy to use. I have used this for several years.
Date published: 2022-02-22
Rated 1 out of 5 by
Bweber1961may from
Forced upsale
Because I had k-1 distribution once in like 2014....it forced to buy premium
Date published: 2022-02-22
Rated 5 out of 5 by
Sammyy2014 from
Awesome
Makes it easy and fast! I recommend using turbo tax!
Date published: 2022-02-22
Rated 1 out of 5 by
nickchap1212 from
terrible
biggest waste of time and money it forced me to pay 139 just to file taxes. terrible descriptions on what it needed from me.
Date published: 2022-02-22
Rated 5 out of 5 by
Miss Eva from
TurboTax Live Full Basic
2nd Year I've used Turbo Tax Live. Online submission of documents is easy. Online chat is excellent. Pleasantly surprised that my service was at no cost this year. Thanks Intuit! My preparer, Helen, was professional and very knowledgeable. Her review of my return and how to use the estimated tax payments was awesome. I also purchased the max protection features for any possible audit and identity problems. TurboTax Live has my highest recommendation. I will use this service again next year.
Date published: 2022-02-22
Rated 5 out of 5 by
Flameice from
EASY
They walk you through everything. Simple even for being a first time filer.
Date published: 2022-02-22
Rated 2 out of 5 by
Catster999 from
Very Buggy This Year - Disappointing
I have been using Turbo Tax for decades and never had issue... this year was simply buggy. The installer was very slow, the initial software launch took forever and seemed to close after updating. The Employer ID was not importing from the previous year. I had to manually reinput a couple of numbers after the final review. The direct deposit info kept showing as missing no matter how many times I input it-- had to go with paper check ! Very sad to see this, what a sign of the times....
Date published: 2022-02-22
Rated 5 out of 5 by
VizdaSloth from
Always fast and easy
This is like my 4th years with turbo tax and never had issues with my refunds, they double check everything for you and answer your questions without having to leave your home, as an introvert... thats a huge plus.
Date published: 2022-02-22
Rated 5 out of 5 by
Thelee from
Turbo made easy
Vanessa made the process go smoother than anticipated. Great customer service skills. Excellent communication.
All TurboTax® Offerings Reviews - Page 8672
Date published: 2022-02-22