TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Smooth Smooth, I did it in my phone and it was simple and easy and well laid out and not hard to fallow or understand. Thank you
Date published: 2022-02-22
Rated 5 out of 5 by from Great experience Turbo Live chat is your best option! It was for me!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax Some forms were a little confusing but the online experts were able to help and guide me through them.
Date published: 2022-02-22
Rated 4 out of 5 by from great easy to follow, easy to go back if you are confused with anything
Date published: 2022-02-22
Rated 5 out of 5 by from Great and easy Good experience overall and very friendly people to help
Date published: 2022-02-22
Rated 5 out of 5 by from It's great! I have used Turbo Tax for several years now. It is super and easy to use.
Date published: 2022-02-22
Rated 1 out of 5 by from Got swindled into Turbo Tax Live Premier Due to a glitch on Turbo Tax's website, my HSA contribution amount was getting flagged and I could not figure out why. I understand the limits of what I can contribute and I did not overcontribute. After trying to figure out what to do for 30 minutes or so, I decided I would try the Live Help option via Turbo Tax to consult with an expert. The consultant was anything but an expert. She was extremely slow to respond to any of the questions I asked her and she brought zero new information to the table. She repeated at nauseum the contribution limit, which I already knew. She did not know how to help me and she never assisted me with the problem. It was a waste of time and cost me $179 for the upgraded service. I'm still upset thinking about it.
Date published: 2022-02-22
Rated 3 out of 5 by from there did ok it was for the most part easy going self explanatory to the point where i needed help my tax professional dident know much about my state return i was working on she tryed her best but i ended up having to call the state office for help kinda sucks to spend money to do my taxes and end up doing the work i was hoping to get
Date published: 2022-02-22
Rated 5 out of 5 by from Fast and Easy to Use The entire program and well thought out and easy to use
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is amazing So is and also cheap to protect you and your identity thank you
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8668
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Smooth Smooth, I did it in my phone and it was simple and easy and well laid out and not hard to fallow or understand. Thank you
Date published: 2022-02-22
Rated 5 out of 5 by from Great experience Turbo Live chat is your best option! It was for me!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax Some forms were a little confusing but the online experts were able to help and guide me through them.
Date published: 2022-02-22
Rated 4 out of 5 by from great easy to follow, easy to go back if you are confused with anything
Date published: 2022-02-22
Rated 5 out of 5 by from Great and easy Good experience overall and very friendly people to help
Date published: 2022-02-22
Rated 5 out of 5 by from It's great! I have used Turbo Tax for several years now. It is super and easy to use.
Date published: 2022-02-22
Rated 1 out of 5 by from Got swindled into Turbo Tax Live Premier Due to a glitch on Turbo Tax's website, my HSA contribution amount was getting flagged and I could not figure out why. I understand the limits of what I can contribute and I did not overcontribute. After trying to figure out what to do for 30 minutes or so, I decided I would try the Live Help option via Turbo Tax to consult with an expert. The consultant was anything but an expert. She was extremely slow to respond to any of the questions I asked her and she brought zero new information to the table. She repeated at nauseum the contribution limit, which I already knew. She did not know how to help me and she never assisted me with the problem. It was a waste of time and cost me $179 for the upgraded service. I'm still upset thinking about it.
Date published: 2022-02-22
Rated 3 out of 5 by from there did ok it was for the most part easy going self explanatory to the point where i needed help my tax professional dident know much about my state return i was working on she tryed her best but i ended up having to call the state office for help kinda sucks to spend money to do my taxes and end up doing the work i was hoping to get
Date published: 2022-02-22
Rated 5 out of 5 by from Fast and Easy to Use The entire program and well thought out and easy to use
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is amazing So is and also cheap to protect you and your identity thank you
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8668