TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
KimP32967 from
Great Product
I spoke to Rebecca and she was awesome! Thanks for the great service!
Date published: 2023-02-28
Rated 3 out of 5 by
Sammarti from
Turbo Tax software downloaded
The help didn't always work and when you asked something it didn't always answer Why isn't upgrades to ones homes come up on reviews
Date published: 2023-02-28
Rated 5 out of 5 by
CK9353 from
Awesome and Great help.
Service reps answered my questions and were very friendly and helpful.
Date published: 2023-02-28
Rated 4 out of 5 by
Benny2022 from
Pretty easy
Turbotax definitely makes tax time easier. My only complaint is regarding the 1099 for retirees. They asked some not-so-straightforward questions about my 1099-R. If Turbotax could clean this section up, its 5 Stars all day long. Oh, by the way, Brandon is friggin awesome. He was able to clear up all of my issues in a way that was easily understandable. EDIT: Why can't I choose any nickname that I want? This is friggin stupid.
Date published: 2023-02-28
Rated 3 out of 5 by
Richtech from
Changes I Would Like
I have used Turbo Tax for years. However, I wish it would be easier to navigate back and forth through the interview. Often, when you go back to a page, you must go through everything in between again. You can't just jump back. Also, I missed writing down my PIN numbers and could not go back and find them. I hope this is not a problem.
Date published: 2023-02-28
Rated 5 out of 5 by
Aqua325 from
Awesome Service
Quick helpful and right to the point! Never lets me down year after Year and for less money than many!
Date published: 2023-02-28
Rated 4 out of 5 by
Carl 84 from
Very good, but entering data could be clearer
It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by
loonsforus1 from
Turbo Tax Business
I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by
Vito57 from
Easy process
Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by
JAG39 from
Not user friendly - will not answer questoions
You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
All TurboTax® Offerings Reviews - Page 8667
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
KimP32967 from
Great Product
I spoke to Rebecca and she was awesome! Thanks for the great service!
Date published: 2023-02-28
Rated 3 out of 5 by
Sammarti from
Turbo Tax software downloaded
The help didn't always work and when you asked something it didn't always answer Why isn't upgrades to ones homes come up on reviews
Date published: 2023-02-28
Rated 5 out of 5 by
CK9353 from
Awesome and Great help.
Service reps answered my questions and were very friendly and helpful.
Date published: 2023-02-28
Rated 4 out of 5 by
Benny2022 from
Pretty easy
Turbotax definitely makes tax time easier. My only complaint is regarding the 1099 for retirees. They asked some not-so-straightforward questions about my 1099-R. If Turbotax could clean this section up, its 5 Stars all day long. Oh, by the way, Brandon is friggin awesome. He was able to clear up all of my issues in a way that was easily understandable. EDIT: Why can't I choose any nickname that I want? This is friggin stupid.
Date published: 2023-02-28
Rated 3 out of 5 by
Richtech from
Changes I Would Like
I have used Turbo Tax for years. However, I wish it would be easier to navigate back and forth through the interview. Often, when you go back to a page, you must go through everything in between again. You can't just jump back. Also, I missed writing down my PIN numbers and could not go back and find them. I hope this is not a problem.
Date published: 2023-02-28
Rated 5 out of 5 by
Aqua325 from
Awesome Service
Quick helpful and right to the point! Never lets me down year after Year and for less money than many!
Date published: 2023-02-28
Rated 4 out of 5 by
Carl 84 from
Very good, but entering data could be clearer
It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by
loonsforus1 from
Turbo Tax Business
I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by
Vito57 from
Easy process
Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by
JAG39 from
Not user friendly - will not answer questoions
You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
All TurboTax® Offerings Reviews - Page 8667
Date published: 2023-02-28