TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from LOTS OF PROBLEMS WITH SOFTWARE PROGRAM Yesterday, my wife and I spent 6 hours doing our taxes. This is the 8th year we have used Turbo Tax and never had a problem till now. After completing the forms, it said some items needed reviewed, and it had eliminated some of the gross income and some of the address on the payee, and when we corrected it, it changed the refund amount. We completely eliminated it , and reloaded it and started from scratch, and it did the same thing, We called support, and a female helped us but worked for about 45 mins and decided it was a glitch in the software program, and suggested we clear it and try again today which we did , still had problems with it but not as major as before. For all the problems, I think you could have given me this year for free since I keep coming back for 8 years but will give it some serious thought next year to some other program.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is all I'll ever use from now on I used an outside tax preparer a few years back and she did a terrible job. I went over her work on turbo tax and found her mistakes. It was easy to correct them.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax chat was a great and helpful experience. My expert Kimberly was fantastic and patient. Highly recommend her
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Great My experience was positive. Tax expert was great & very informative
Date published: 2021-03-02
Rated 5 out of 5 by from great product Easy to use but difficult to read the white print on light blue background. Best is black on white for we seniors with diminished vision.
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy I did my taxes during my lunch hour with no problems
Date published: 2021-03-02
Rated 1 out of 5 by from this sucked Kept asking to repeat info already entered. When I did eveything showed up twice. had to go back to the begining.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is awsome easy to use, it got me to every step easily, i will recommend ti to my friends and family
Date published: 2021-03-02
Rated 5 out of 5 by from John was awesome John was awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax has been easy I have Turbo Tax for over 10 years because I could not find a CPA to do a better job.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8661
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from LOTS OF PROBLEMS WITH SOFTWARE PROGRAM Yesterday, my wife and I spent 6 hours doing our taxes. This is the 8th year we have used Turbo Tax and never had a problem till now. After completing the forms, it said some items needed reviewed, and it had eliminated some of the gross income and some of the address on the payee, and when we corrected it, it changed the refund amount. We completely eliminated it , and reloaded it and started from scratch, and it did the same thing, We called support, and a female helped us but worked for about 45 mins and decided it was a glitch in the software program, and suggested we clear it and try again today which we did , still had problems with it but not as major as before. For all the problems, I think you could have given me this year for free since I keep coming back for 8 years but will give it some serious thought next year to some other program.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is all I'll ever use from now on I used an outside tax preparer a few years back and she did a terrible job. I went over her work on turbo tax and found her mistakes. It was easy to correct them.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax chat was a great and helpful experience. My expert Kimberly was fantastic and patient. Highly recommend her
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Great My experience was positive. Tax expert was great & very informative
Date published: 2021-03-02
Rated 5 out of 5 by from great product Easy to use but difficult to read the white print on light blue background. Best is black on white for we seniors with diminished vision.
Date published: 2021-03-02
Rated 5 out of 5 by from Very Easy I did my taxes during my lunch hour with no problems
Date published: 2021-03-02
Rated 1 out of 5 by from this sucked Kept asking to repeat info already entered. When I did eveything showed up twice. had to go back to the begining.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is awsome easy to use, it got me to every step easily, i will recommend ti to my friends and family
Date published: 2021-03-02
Rated 5 out of 5 by from John was awesome John was awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax has been easy I have Turbo Tax for over 10 years because I could not find a CPA to do a better job.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8661