TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Peace of Mind TurboTax walks you through every step of the tax filing process, with enough information and (if needed) links to additional sources of explanation and background info.
Date published: 2022-03-19
Rated 5 out of 5 by from Very easy to use. Thank You for helping. I am 91 years old and have poor vision ; Still I am able to use Turbo Tax with guidance.. It give me a great feeling when I complete my returns
Date published: 2022-03-19
Rated 5 out of 5 by from turbo tax is awesome! best 1st experience that i did by myself. very self explainatory.
Date published: 2022-03-19
Rated 4 out of 5 by from It was good for the most part Some questions are confusing, some were easy to answer
Date published: 2022-03-19
Rated 5 out of 5 by from great great explanations, easy to understand, very thourough
Date published: 2022-03-19
Rated 4 out of 5 by from not at easy as it used to be with out a computer at home, i couldnt finish my taxes until i went home to scrounge up my taxes from last year...i get identity theft but had to prove who i was way too many times. not EVERYONE has an office at home or a smart phone
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Efficient My TurboTax representative asked for all relevant information to get me the largest tax refund that he could. He finished all of my taxes in only a few days. I'm satisfied with his work and recommend using his help for complicated and confusing tax situations.
Date published: 2022-03-19
Rated 5 out of 5 by from Very user friendly I love how it guides you through each step. Everything is thorough and there are is a tool to assist with answering questions along the way. All steps are explained including why certain items are taxed and explanations for why they ask for particular deductions. I've used it for many years and plan to continue in the future.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy as pie. Easy to follow, double checks behind you to make sure you are not missing anything. Best experience to have when dealing with this type of stressful experience.
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent Service! I had a few instances where information just didn't seem right. I received help from a few Live staff to resolve the matter. The staff were knowledgeable, thorough, and everything was resolved. Now my taxes are filed with peace of mind.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 8660
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Peace of Mind TurboTax walks you through every step of the tax filing process, with enough information and (if needed) links to additional sources of explanation and background info.
Date published: 2022-03-19
Rated 5 out of 5 by from Very easy to use. Thank You for helping. I am 91 years old and have poor vision ; Still I am able to use Turbo Tax with guidance.. It give me a great feeling when I complete my returns
Date published: 2022-03-19
Rated 5 out of 5 by from turbo tax is awesome! best 1st experience that i did by myself. very self explainatory.
Date published: 2022-03-19
Rated 4 out of 5 by from It was good for the most part Some questions are confusing, some were easy to answer
Date published: 2022-03-19
Rated 5 out of 5 by from great great explanations, easy to understand, very thourough
Date published: 2022-03-19
Rated 4 out of 5 by from not at easy as it used to be with out a computer at home, i couldnt finish my taxes until i went home to scrounge up my taxes from last year...i get identity theft but had to prove who i was way too many times. not EVERYONE has an office at home or a smart phone
Date published: 2022-03-19
Rated 5 out of 5 by from Quick and Efficient My TurboTax representative asked for all relevant information to get me the largest tax refund that he could. He finished all of my taxes in only a few days. I'm satisfied with his work and recommend using his help for complicated and confusing tax situations.
Date published: 2022-03-19
Rated 5 out of 5 by from Very user friendly I love how it guides you through each step. Everything is thorough and there are is a tool to assist with answering questions along the way. All steps are explained including why certain items are taxed and explanations for why they ask for particular deductions. I've used it for many years and plan to continue in the future.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy as pie. Easy to follow, double checks behind you to make sure you are not missing anything. Best experience to have when dealing with this type of stressful experience.
Date published: 2022-03-19
Rated 5 out of 5 by from Excellent Service! I had a few instances where information just didn't seem right. I received help from a few Live staff to resolve the matter. The staff were knowledgeable, thorough, and everything was resolved. Now my taxes are filed with peace of mind.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 8660