TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281630 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax was easy to use & understand! Very user friendly. Easy to use. Clear and concise information. The systems walks you through the process step by step! Will use it again in the future!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy and awesome The process was easy and accurate. They answered any and all questions that I had.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome I have been doing it for a some years and is easy to do it. this year was a little difficult on the end but i chat with an Adviser and was easy to fix the problem with her help. Thank You
Date published: 2021-03-03
Rated 1 out of 5 by from too expensive for low income I make less than 16000 dollars a year and was charged 175 dollars to file my taxes. That is way to much for me to spend when I don't use any of the live features or the features for tax credits because I don't have anything.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax Easy to file, spoke with rep with a scheduled telephone appt and it worked great! Return filed. Thank you!
Date published: 2021-03-03
Rated 4 out of 5 by from Very satisfied w/Turbo Tax Much faster than last year and easy to understand.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is amazing !!!!!!!!!!!! I love turbo tax !!!!!! they really directed me through the process of filling my taxes!!!
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax is... pretty good. Amazing website, very very helpful in every way imaginable, except they literally forced me to buy the TurboTax PLUS and wouldn't allow me to use the free option, which sucked. THEN, choosing for that $30 to come out of my Federal refund, and not out of my wallet, cost me an ADDITIONAL $40. So, the website in total charged me $70 that could have easily been avoided. Besides that, filing my taxes was very easy and I appreciate all the help. As an 18 y/o fresh out of high school, where we didn't learn much at all about taxes, I recognize the easiness of maneuvering TurboTax, and say thanks!
Date published: 2021-03-03
Rated 5 out of 5 by from great Simple easy to use and FREE!! I always dread doing this but it was simple
Date published: 2021-03-03
Rated 4 out of 5 by from My steady eddy I have been using it forever and it does the job well. I had to use the live help this year and those folks are terrific. Thank you Polly wherever you are!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8655
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easy to use & understand! Very user friendly. Easy to use. Clear and concise information. The systems walks you through the process step by step! Will use it again in the future!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is easy and awesome The process was easy and accurate. They answered any and all questions that I had.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome I have been doing it for a some years and is easy to do it. this year was a little difficult on the end but i chat with an Adviser and was easy to fix the problem with her help. Thank You
Date published: 2021-03-03
Rated 1 out of 5 by from too expensive for low income I make less than 16000 dollars a year and was charged 175 dollars to file my taxes. That is way to much for me to spend when I don't use any of the live features or the features for tax credits because I don't have anything.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax Easy to file, spoke with rep with a scheduled telephone appt and it worked great! Return filed. Thank you!
Date published: 2021-03-03
Rated 4 out of 5 by from Very satisfied w/Turbo Tax Much faster than last year and easy to understand.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is amazing !!!!!!!!!!!! I love turbo tax !!!!!! they really directed me through the process of filling my taxes!!!
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax is... pretty good. Amazing website, very very helpful in every way imaginable, except they literally forced me to buy the TurboTax PLUS and wouldn't allow me to use the free option, which sucked. THEN, choosing for that $30 to come out of my Federal refund, and not out of my wallet, cost me an ADDITIONAL $40. So, the website in total charged me $70 that could have easily been avoided. Besides that, filing my taxes was very easy and I appreciate all the help. As an 18 y/o fresh out of high school, where we didn't learn much at all about taxes, I recognize the easiness of maneuvering TurboTax, and say thanks!
Date published: 2021-03-03
Rated 5 out of 5 by from great Simple easy to use and FREE!! I always dread doing this but it was simple
Date published: 2021-03-03
Rated 4 out of 5 by from My steady eddy I have been using it forever and it does the job well. I had to use the live help this year and those folks are terrific. Thank you Polly wherever you are!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8655