TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Best Option There Is Cheapest best option to do your taxes. I almost hired a friend to do them last year because we had a new form we weren't familiar with but she had to charge $500.. and we already knew we would have to owe on top of that. I found out that year that Turbotax offered a live agent to help??? Like why would you not do that rather then pay so much more for someone else? Last year and this year we did the live professional help package so I didn't mess up a confusing scholarship form and they were lifesavers. Next year we will only have W2's, for which I'm completely comfortable doing on my own on Turbo. They make it SUPER simple.
Date published: 2021-03-02
Rated 3 out of 5 by from nice had a couple problems transferring files, but still worked fine.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is user friendly Easy to use and feel confident I completed and filed taxes correctly.
Date published: 2021-03-02
Rated 5 out of 5 by from Great online tax service! They were very helpful and really patient! Overall great experience!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is smooth and easy! I had an issue which was easily resolved with a Turbo tax expert via live chat!
Date published: 2021-03-02
Rated 2 out of 5 by from Retirement 1099 Issues!!!!! I retired in a prior year, the information that was brought forward from that year's return's 1099 forced a $3000 error -- paid the IRS. I I now owe a lot more in back taxes. Yes, I am a responsible adult but it took 3 long calls to the Turbotax experts to resolve. The last agent made the same error and I had to tell her the IRS would not be happy (or maybe they would -- job security.)
Date published: 2021-03-02
Rated 5 out of 5 by from Outsstanding I am so sorry I have forgotten her name but the live assistance was excellent.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Made Life Simple! The product is well-organized, has an easy-to-use interface, and made things simple. I'd never say easy when it comes to taxes, but I'll take easy. This product saved me money over using my CPA and I'll use it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to use. I have used Turbotax for years and never had any issues. I will continue to use this service because it is easy to use and straightforward. Keep up the great work everyone!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Great I have trusted Turbo Tax to prepare and file our tax return for many years including the online version for the past 8 years. It is user friendly and dependable.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8655
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Best Option There Is Cheapest best option to do your taxes. I almost hired a friend to do them last year because we had a new form we weren't familiar with but she had to charge $500.. and we already knew we would have to owe on top of that. I found out that year that Turbotax offered a live agent to help??? Like why would you not do that rather then pay so much more for someone else? Last year and this year we did the live professional help package so I didn't mess up a confusing scholarship form and they were lifesavers. Next year we will only have W2's, for which I'm completely comfortable doing on my own on Turbo. They make it SUPER simple.
Date published: 2021-03-02
Rated 3 out of 5 by from nice had a couple problems transferring files, but still worked fine.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is user friendly Easy to use and feel confident I completed and filed taxes correctly.
Date published: 2021-03-02
Rated 5 out of 5 by from Great online tax service! They were very helpful and really patient! Overall great experience!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is smooth and easy! I had an issue which was easily resolved with a Turbo tax expert via live chat!
Date published: 2021-03-02
Rated 2 out of 5 by from Retirement 1099 Issues!!!!! I retired in a prior year, the information that was brought forward from that year's return's 1099 forced a $3000 error -- paid the IRS. I I now owe a lot more in back taxes. Yes, I am a responsible adult but it took 3 long calls to the Turbotax experts to resolve. The last agent made the same error and I had to tell her the IRS would not be happy (or maybe they would -- job security.)
Date published: 2021-03-02
Rated 5 out of 5 by from Outsstanding I am so sorry I have forgotten her name but the live assistance was excellent.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Made Life Simple! The product is well-organized, has an easy-to-use interface, and made things simple. I'd never say easy when it comes to taxes, but I'll take easy. This product saved me money over using my CPA and I'll use it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to use. I have used Turbotax for years and never had any issues. I will continue to use this service because it is easy to use and straightforward. Keep up the great work everyone!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Great I have trusted Turbo Tax to prepare and file our tax return for many years including the online version for the past 8 years. It is user friendly and dependable.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8655