TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Easy to follow, but difficult to talk to a person Had a rejection code for federal tax return that was not resolved through TurboTax. All my info was correct and after 4 attempts to e-File it continued to be rejected. Could not address appropriately with Chat Bot and FINALLY was able to speak to someone (who was nice), but ultimately could not resolve issue. Had to call IRS. Guess we'll see if I can get a refund for my State return since it could not be submitted.
Date published: 2023-02-28
Rated 5 out of 5 by from Good work turbotax Good help from turbo tax Thank you for your help thank
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is awesome, Turbo Tax is awesome, they are so helpful!!! I will be using again!
Date published: 2023-02-28
Rated 5 out of 5 by from Quick & Easy Tax Return Have been using turbo tax since my first ever job in 2014! Easy and reliable
Date published: 2023-02-28
Rated 5 out of 5 by from TURBOTAX is reliable!! I've been doing my taxes on this computer for at least 20 years and TurboTax has been my ally.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Tracey helped me with my business and personal tax. Great experience. Thank you!
Date published: 2023-02-28
Rated 5 out of 5 by from Love turbotax I've used turbotax ever since I started working when I was a teenager. Its super easy to use, and now that I'm a student it helps me complete my taxes with the tuition tax form.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Mr . Michael was very helpful we need more people like him go's bless
Date published: 2023-02-28
Rated 1 out of 5 by from This was my first and last year using Live! Thus was the worst and most expensive tax year dealing with TurboTax. It has me guessing if I'll use them next year. Be aware of fees after your expert prepare your taxes. It seems as if fees never stopped. Then this person had how many years and missed an entire $1k I had to tell her about. I'm not confident at all with these "tax experts". 😒
Date published: 2023-02-28
Rated 4 out of 5 by from So simple and easy. my experience with Turbo tax has been very nice for years. It's fast and simple.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8654
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to follow, but difficult to talk to a person Had a rejection code for federal tax return that was not resolved through TurboTax. All my info was correct and after 4 attempts to e-File it continued to be rejected. Could not address appropriately with Chat Bot and FINALLY was able to speak to someone (who was nice), but ultimately could not resolve issue. Had to call IRS. Guess we'll see if I can get a refund for my State return since it could not be submitted.
Date published: 2023-02-28
Rated 5 out of 5 by from Good work turbotax Good help from turbo tax Thank you for your help thank
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is awesome, Turbo Tax is awesome, they are so helpful!!! I will be using again!
Date published: 2023-02-28
Rated 5 out of 5 by from Quick & Easy Tax Return Have been using turbo tax since my first ever job in 2014! Easy and reliable
Date published: 2023-02-28
Rated 5 out of 5 by from TURBOTAX is reliable!! I've been doing my taxes on this computer for at least 20 years and TurboTax has been my ally.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Tracey helped me with my business and personal tax. Great experience. Thank you!
Date published: 2023-02-28
Rated 5 out of 5 by from Love turbotax I've used turbotax ever since I started working when I was a teenager. Its super easy to use, and now that I'm a student it helps me complete my taxes with the tuition tax form.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is awesome Mr . Michael was very helpful we need more people like him go's bless
Date published: 2023-02-28
Rated 1 out of 5 by from This was my first and last year using Live! Thus was the worst and most expensive tax year dealing with TurboTax. It has me guessing if I'll use them next year. Be aware of fees after your expert prepare your taxes. It seems as if fees never stopped. Then this person had how many years and missed an entire $1k I had to tell her about. I'm not confident at all with these "tax experts". 😒
Date published: 2023-02-28
Rated 4 out of 5 by from So simple and easy. my experience with Turbo tax has been very nice for years. It's fast and simple.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8654