TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 5 out of 5 by
tzwak from
Very easy to use
Very easy to use and does a great job of making sure everything is entered correctly. It is also nice to be able to speak with a real person if the virtual agent can't answer my question. Been using them for years and will continue for the foreseeable future.
Date published: 2022-02-22
Rated 4 out of 5 by
Drock1996 from
TurboTax is GREAT!
I have always had confidence in filing my taxes with TurboTax.
Date published: 2022-02-22
Rated 5 out of 5 by
Stevee32 from
Best place ever
Been with turbo tax for 7 years now and Will continue too . By far best and easiest way for any tax needs.
Date published: 2022-02-22
Rated 5 out of 5 by
Tonytones from
Turbotax is great and easy to use!!!
I was a little nervous about using it but was very impressed. If I had a question, it spelled it out for me.
Date published: 2022-02-22
Rated 2 out of 5 by
Rick Thor from
Downhill like everything else
Harder than last year. No longer free. I will NOT be using ever again.
Date published: 2022-02-22
Rated 5 out of 5 by
Scot58 from
it was great
I thought it went verry well. Asked all the right questions and helped through the prosses.
Date published: 2022-02-22
Rated 2 out of 5 by
Bobskiwobski2 from
MAJOR BUG caused pain, MINOR BUG caused slow-down
I've used Turbo Tax for a very long time -- I think over 20 years. THIS YEAR, I got stuck when I went to enter W-2 info -- kept getting "we've hit a snag", whether I was trying to import or manual. After trying to get tech support (no luck), install on different PC, re-install, shutdown firewall I finally tried the painful fix: Not importing from last year's file. Then "everything" went good until the minor bug -- I imported stuff from Robinhood, then got caught in a constant cycle where I would say "DONE", and it would end up going through it again. Was easy to bail out on, though. IF ONLY TurboTax had a REASONABLE way to get Tech support instead of referring me to some support files that DID NOT HELP, I would probably be giving 5 stars (if they had fixed my issue). Definitely considering changing next year.
Date published: 2022-02-22
Rated 5 out of 5 by
custumerTim from
easy filing
I like filing with turbo tax, they have all of my information from previous years, which makes it so much easier.
Date published: 2022-02-22
Rated 5 out of 5 by
1598 from
easy does it
appreciate the downloading of my investment info. saves time
Date published: 2022-02-22
Rated 2 out of 5 by
qwerlkj from
Likely not free
The fact of the matter is if you dont have the most basic of taxes you will have to pay for the filing. You will also have to deal with the constant upsell attempts. Even when you are done with everything they still try one last time to upsell you. Honestly pretty annoying
All TurboTax® Offerings Reviews - Page 8652
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
tzwak from
Very easy to use
Very easy to use and does a great job of making sure everything is entered correctly. It is also nice to be able to speak with a real person if the virtual agent can't answer my question. Been using them for years and will continue for the foreseeable future.
Date published: 2022-02-22
Rated 4 out of 5 by
Drock1996 from
TurboTax is GREAT!
I have always had confidence in filing my taxes with TurboTax.
Date published: 2022-02-22
Rated 5 out of 5 by
Stevee32 from
Best place ever
Been with turbo tax for 7 years now and Will continue too . By far best and easiest way for any tax needs.
Date published: 2022-02-22
Rated 5 out of 5 by
Tonytones from
Turbotax is great and easy to use!!!
I was a little nervous about using it but was very impressed. If I had a question, it spelled it out for me.
Date published: 2022-02-22
Rated 2 out of 5 by
Rick Thor from
Downhill like everything else
Harder than last year. No longer free. I will NOT be using ever again.
Date published: 2022-02-22
Rated 5 out of 5 by
Scot58 from
it was great
I thought it went verry well. Asked all the right questions and helped through the prosses.
Date published: 2022-02-22
Rated 2 out of 5 by
Bobskiwobski2 from
MAJOR BUG caused pain, MINOR BUG caused slow-down
I've used Turbo Tax for a very long time -- I think over 20 years. THIS YEAR, I got stuck when I went to enter W-2 info -- kept getting "we've hit a snag", whether I was trying to import or manual. After trying to get tech support (no luck), install on different PC, re-install, shutdown firewall I finally tried the painful fix: Not importing from last year's file. Then "everything" went good until the minor bug -- I imported stuff from Robinhood, then got caught in a constant cycle where I would say "DONE", and it would end up going through it again. Was easy to bail out on, though. IF ONLY TurboTax had a REASONABLE way to get Tech support instead of referring me to some support files that DID NOT HELP, I would probably be giving 5 stars (if they had fixed my issue). Definitely considering changing next year.
Date published: 2022-02-22
Rated 5 out of 5 by
custumerTim from
easy filing
I like filing with turbo tax, they have all of my information from previous years, which makes it so much easier.
Date published: 2022-02-22
Rated 5 out of 5 by
1598 from
easy does it
appreciate the downloading of my investment info. saves time
Date published: 2022-02-22
Rated 2 out of 5 by
qwerlkj from
Likely not free
The fact of the matter is if you dont have the most basic of taxes you will have to pay for the filing. You will also have to deal with the constant upsell attempts. Even when you are done with everything they still try one last time to upsell you. Honestly pretty annoying
All TurboTax® Offerings Reviews - Page 8652
Date published: 2022-02-22