TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very easy to use Very easy to use and does a great job of making sure everything is entered correctly. It is also nice to be able to speak with a real person if the virtual agent can't answer my question. Been using them for years and will continue for the foreseeable future.
Date published: 2022-02-22
Rated 4 out of 5 by from TurboTax is GREAT! I have always had confidence in filing my taxes with TurboTax.
Date published: 2022-02-22
Rated 5 out of 5 by from Best place ever Been with turbo tax for 7 years now and Will continue too . By far best and easiest way for any tax needs.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is great and easy to use!!! I was a little nervous about using it but was very impressed. If I had a question, it spelled it out for me.
Date published: 2022-02-22
Rated 2 out of 5 by from Downhill like everything else Harder than last year. No longer free. I will NOT be using ever again.
Date published: 2022-02-22
Rated 5 out of 5 by from it was great I thought it went verry well. Asked all the right questions and helped through the prosses.
Date published: 2022-02-22
Rated 2 out of 5 by from MAJOR BUG caused pain, MINOR BUG caused slow-down I've used Turbo Tax for a very long time -- I think over 20 years. THIS YEAR, I got stuck when I went to enter W-2 info -- kept getting "we've hit a snag", whether I was trying to import or manual. After trying to get tech support (no luck), install on different PC, re-install, shutdown firewall I finally tried the painful fix: Not importing from last year's file. Then "everything" went good until the minor bug -- I imported stuff from Robinhood, then got caught in a constant cycle where I would say "DONE", and it would end up going through it again. Was easy to bail out on, though. IF ONLY TurboTax had a REASONABLE way to get Tech support instead of referring me to some support files that DID NOT HELP, I would probably be giving 5 stars (if they had fixed my issue). Definitely considering changing next year.
Date published: 2022-02-22
Rated 5 out of 5 by from easy filing I like filing with turbo tax, they have all of my information from previous years, which makes it so much easier.
Date published: 2022-02-22
Rated 5 out of 5 by from easy does it appreciate the downloading of my investment info. saves time
Date published: 2022-02-22
Rated 2 out of 5 by from Likely not free The fact of the matter is if you dont have the most basic of taxes you will have to pay for the filing. You will also have to deal with the constant upsell attempts. Even when you are done with everything they still try one last time to upsell you. Honestly pretty annoying
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8652
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Very easy to use and does a great job of making sure everything is entered correctly. It is also nice to be able to speak with a real person if the virtual agent can't answer my question. Been using them for years and will continue for the foreseeable future.
Date published: 2022-02-22
Rated 4 out of 5 by from TurboTax is GREAT! I have always had confidence in filing my taxes with TurboTax.
Date published: 2022-02-22
Rated 5 out of 5 by from Best place ever Been with turbo tax for 7 years now and Will continue too . By far best and easiest way for any tax needs.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbotax is great and easy to use!!! I was a little nervous about using it but was very impressed. If I had a question, it spelled it out for me.
Date published: 2022-02-22
Rated 2 out of 5 by from Downhill like everything else Harder than last year. No longer free. I will NOT be using ever again.
Date published: 2022-02-22
Rated 5 out of 5 by from it was great I thought it went verry well. Asked all the right questions and helped through the prosses.
Date published: 2022-02-22
Rated 2 out of 5 by from MAJOR BUG caused pain, MINOR BUG caused slow-down I've used Turbo Tax for a very long time -- I think over 20 years. THIS YEAR, I got stuck when I went to enter W-2 info -- kept getting "we've hit a snag", whether I was trying to import or manual. After trying to get tech support (no luck), install on different PC, re-install, shutdown firewall I finally tried the painful fix: Not importing from last year's file. Then "everything" went good until the minor bug -- I imported stuff from Robinhood, then got caught in a constant cycle where I would say "DONE", and it would end up going through it again. Was easy to bail out on, though. IF ONLY TurboTax had a REASONABLE way to get Tech support instead of referring me to some support files that DID NOT HELP, I would probably be giving 5 stars (if they had fixed my issue). Definitely considering changing next year.
Date published: 2022-02-22
Rated 5 out of 5 by from easy filing I like filing with turbo tax, they have all of my information from previous years, which makes it so much easier.
Date published: 2022-02-22
Rated 5 out of 5 by from easy does it appreciate the downloading of my investment info. saves time
Date published: 2022-02-22
Rated 2 out of 5 by from Likely not free The fact of the matter is if you dont have the most basic of taxes you will have to pay for the filing. You will also have to deal with the constant upsell attempts. Even when you are done with everything they still try one last time to upsell you. Honestly pretty annoying
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8652