TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! I have used it for years. I have used Turbo Tax for years and love how easy it makes filing my taxes!!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Easy to Navigate & use. Very helpful & useful step by step instructions
Date published: 2021-04-12
Rated 4 out of 5 by from Adequate Does the taxes, but in my case navigating is a little awkward. The search in step by step is lacking. I had to maximize my SEP contribution in forms this time for some reason. I would recommend flagging all important topics when you get to them so you can go back and review them later because otherwise it's sometimes hard to find your way back otherwise. Also, be sure to check your e-mail to make sure the return was accepted. My 2018 return was rejected because another person wrongly claimed my daughter as a dependent. An e-mail went to my Junk box and I didn't find out my return had not been submitted until a year later. This led to me having to mail a paper claim in 2019 and a huge delay due to covid for that year and even affected my stimulus check as a result.
Date published: 2021-04-12
Rated 4 out of 5 by from Great product. Great to see big money company looking out for the little guy.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax -Awesome TurboTax was simple to use, clear instructions, double checked all information that I inputted. I would HIGHLY RECOMMEND TURBOTAX TO EVERYONE!
Date published: 2021-04-12
Rated 5 out of 5 by from Great tax-filing tool This is a user friendly and intuitive tool for simple people to comply with their obligations. at first i was a bit afraid of the virtuality of it, but it is really easy to use with commands easy to follow
Date published: 2021-04-12
Rated 3 out of 5 by from RSU Recommends TurboTax has been a life saver for me over the years in completing my taxes and providing resources to help explain tax liability; this year I found the effort in completing my return challenging due to the issuance of RSUs. After researching the matter for hours both in Turbotax, IRS web site and other Online Youtube video, I clearly understood the issue but still had challenges with how to correctly enter the information in TurboTax to ensure that I did not create duplicated taxation on ordinary Income. It is obvious by the number of questions and time customers asked the question and the number of time a response was made to try to clarify how to input the data into the application. I must of entered the data four different times and four different ways; I finally believe that I have it correctly recorded but am not confident and still have it that I should go to a professional CPA. I would recommend that this may be an area the could be improved upon for the Customer Experience alone or, perhaps provide some direction for us dummies who probably have overthought it, provide other assistance.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is great Handled all my tax stuff. Had a little trouble with income (annuity) finding the correct company.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick and easy to follow along and add documents. I find it easy to update sections from last year. Some info transfers over, but anything that needs to be added has a smooth and easy layout to follow.
Date published: 2021-04-12
Rated 5 out of 5 by from Really enjoyed this, got to see everything. Got to see everything and all of the inputs, never had the opportunity.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 866
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! I have used it for years. I have used Turbo Tax for years and love how easy it makes filing my taxes!!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Easy to Navigate & use. Very helpful & useful step by step instructions
Date published: 2021-04-12
Rated 4 out of 5 by from Adequate Does the taxes, but in my case navigating is a little awkward. The search in step by step is lacking. I had to maximize my SEP contribution in forms this time for some reason. I would recommend flagging all important topics when you get to them so you can go back and review them later because otherwise it's sometimes hard to find your way back otherwise. Also, be sure to check your e-mail to make sure the return was accepted. My 2018 return was rejected because another person wrongly claimed my daughter as a dependent. An e-mail went to my Junk box and I didn't find out my return had not been submitted until a year later. This led to me having to mail a paper claim in 2019 and a huge delay due to covid for that year and even affected my stimulus check as a result.
Date published: 2021-04-12
Rated 4 out of 5 by from Great product. Great to see big money company looking out for the little guy.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax -Awesome TurboTax was simple to use, clear instructions, double checked all information that I inputted. I would HIGHLY RECOMMEND TURBOTAX TO EVERYONE!
Date published: 2021-04-12
Rated 5 out of 5 by from Great tax-filing tool This is a user friendly and intuitive tool for simple people to comply with their obligations. at first i was a bit afraid of the virtuality of it, but it is really easy to use with commands easy to follow
Date published: 2021-04-12
Rated 3 out of 5 by from RSU Recommends TurboTax has been a life saver for me over the years in completing my taxes and providing resources to help explain tax liability; this year I found the effort in completing my return challenging due to the issuance of RSUs. After researching the matter for hours both in Turbotax, IRS web site and other Online Youtube video, I clearly understood the issue but still had challenges with how to correctly enter the information in TurboTax to ensure that I did not create duplicated taxation on ordinary Income. It is obvious by the number of questions and time customers asked the question and the number of time a response was made to try to clarify how to input the data into the application. I must of entered the data four different times and four different ways; I finally believe that I have it correctly recorded but am not confident and still have it that I should go to a professional CPA. I would recommend that this may be an area the could be improved upon for the Customer Experience alone or, perhaps provide some direction for us dummies who probably have overthought it, provide other assistance.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is great Handled all my tax stuff. Had a little trouble with income (annuity) finding the correct company.
Date published: 2021-04-12
Rated 5 out of 5 by from Quick and easy to follow along and add documents. I find it easy to update sections from last year. Some info transfers over, but anything that needs to be added has a smooth and easy layout to follow.
Date published: 2021-04-12
Rated 5 out of 5 by from Really enjoyed this, got to see everything. Got to see everything and all of the inputs, never had the opportunity.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 866