TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
2020Murph from
Turbo Tax is easy to use!
Very easy to file on my own. Clear and concise instructions and user friendly!
Date published: 2022-03-19
Rated 5 out of 5 by
jeelsy from
VERY GOOD STAFF ASSISTANCE
Coupe question lots of help in chat and a call, very nice staff.
Date published: 2022-03-19
Rated 4 out of 5 by
Sara356789 from
charged for state return
Apparently I had to pay to file my state return even though my turbotax package said it was free for filing one state. Also, apparently I had to pay $40 to process my refund. That new and not a good thing for our government to do with our money that we have them to use for the year.
Date published: 2022-03-19
Rated 4 out of 5 by
Steven 1968 from
US taxes are too complex, Turbo Tax simplified the
I'm Thankful for April's timely and accurate assist.
Date published: 2022-03-19
Rated 4 out of 5 by
BJVC from
Good
Good but too expensive. Not sure I will use next year.
Date published: 2022-03-19
Rated 5 out of 5 by
Patrick 523 from
Turbo Tax is awesome
All interaction was professional. David and Christine were friendly and easy to work with
Date published: 2022-03-19
Rated 5 out of 5 by
BROCKDORFF from
EASY AND FAST
EASY AND FAST. TURBO TAX IS VERY EASY TO FOLLOW AND I HOPE OTHERS USE IT TOO
Date published: 2022-03-19
Rated 5 out of 5 by
DandK23 from
Great tax software
I've used Turbo Tax for a number of years, I left for a short period and used another software and came back to Turbo Tax several years ago. I think it is the easiest to understand and use, and feel confident about filing your taxes. It is easy to ask questions and get answers you need for situations you haven't had to deal with before. I would definitely recommend to anyone, especially if you are still doing it by paper or overpaying someone else to do your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by
Rgar13 from
VERY Helpful !
My 4th year using TurboTax - but my 1st year using the "upgraded" version ($30. cost) - and I must say - MUCH more user-friendly and informative than the free version - plus the added bonuses alone justify the cost (and nothing out-of-pocket - deducted from the refund !) Thanx - TurboTax - it really was an enjoyable experience (and who can say that about filing their tax return - !)
Date published: 2022-03-19
Rated 4 out of 5 by
SRP72 from
A couple of Turbo Tax issues
1. The interface to import contributions to charity did not work despite trying to get from the Turbo Tax help desk 2. It would be useful if you add the ability to switch aback to the exact place you left rather than having to go bck through numerous steps to get to where you want to go - major topics are easy but inside the major topic it is cumbersome
All TurboTax® Offerings Reviews - Page 8648
Date published: 2022-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
2020Murph from
Turbo Tax is easy to use!
Very easy to file on my own. Clear and concise instructions and user friendly!
Date published: 2022-03-19
Rated 5 out of 5 by
jeelsy from
VERY GOOD STAFF ASSISTANCE
Coupe question lots of help in chat and a call, very nice staff.
Date published: 2022-03-19
Rated 4 out of 5 by
Sara356789 from
charged for state return
Apparently I had to pay to file my state return even though my turbotax package said it was free for filing one state. Also, apparently I had to pay $40 to process my refund. That new and not a good thing for our government to do with our money that we have them to use for the year.
Date published: 2022-03-19
Rated 4 out of 5 by
Steven 1968 from
US taxes are too complex, Turbo Tax simplified the
I'm Thankful for April's timely and accurate assist.
Date published: 2022-03-19
Rated 4 out of 5 by
BJVC from
Good
Good but too expensive. Not sure I will use next year.
Date published: 2022-03-19
Rated 5 out of 5 by
Patrick 523 from
Turbo Tax is awesome
All interaction was professional. David and Christine were friendly and easy to work with
Date published: 2022-03-19
Rated 5 out of 5 by
BROCKDORFF from
EASY AND FAST
EASY AND FAST. TURBO TAX IS VERY EASY TO FOLLOW AND I HOPE OTHERS USE IT TOO
Date published: 2022-03-19
Rated 5 out of 5 by
DandK23 from
Great tax software
I've used Turbo Tax for a number of years, I left for a short period and used another software and came back to Turbo Tax several years ago. I think it is the easiest to understand and use, and feel confident about filing your taxes. It is easy to ask questions and get answers you need for situations you haven't had to deal with before. I would definitely recommend to anyone, especially if you are still doing it by paper or overpaying someone else to do your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by
Rgar13 from
VERY Helpful !
My 4th year using TurboTax - but my 1st year using the "upgraded" version ($30. cost) - and I must say - MUCH more user-friendly and informative than the free version - plus the added bonuses alone justify the cost (and nothing out-of-pocket - deducted from the refund !) Thanx - TurboTax - it really was an enjoyable experience (and who can say that about filing their tax return - !)
Date published: 2022-03-19
Rated 4 out of 5 by
SRP72 from
A couple of Turbo Tax issues
1. The interface to import contributions to charity did not work despite trying to get from the Turbo Tax help desk 2. It would be useful if you add the ability to switch aback to the exact place you left rather than having to go bck through numerous steps to get to where you want to go - major topics are easy but inside the major topic it is cumbersome
All TurboTax® Offerings Reviews - Page 8648
Date published: 2022-03-19