TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is easy to use! Very easy to file on my own. Clear and concise instructions and user friendly!
Date published: 2022-03-19
Rated 5 out of 5 by from VERY GOOD STAFF ASSISTANCE Coupe question lots of help in chat and a call, very nice staff.
Date published: 2022-03-19
Rated 4 out of 5 by from charged for state return Apparently I had to pay to file my state return even though my turbotax package said it was free for filing one state. Also, apparently I had to pay $40 to process my refund. That new and not a good thing for our government to do with our money that we have them to use for the year.
Date published: 2022-03-19
Rated 4 out of 5 by from US taxes are too complex, Turbo Tax simplified the I'm Thankful for April's timely and accurate assist.
Date published: 2022-03-19
Rated 4 out of 5 by from Good Good but too expensive. Not sure I will use next year.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is awesome All interaction was professional. David and Christine were friendly and easy to work with
Date published: 2022-03-19
Rated 5 out of 5 by from EASY AND FAST EASY AND FAST. TURBO TAX IS VERY EASY TO FOLLOW AND I HOPE OTHERS USE IT TOO
Date published: 2022-03-19
Rated 5 out of 5 by from Great tax software I've used Turbo Tax for a number of years, I left for a short period and used another software and came back to Turbo Tax several years ago. I think it is the easiest to understand and use, and feel confident about filing your taxes. It is easy to ask questions and get answers you need for situations you haven't had to deal with before. I would definitely recommend to anyone, especially if you are still doing it by paper or overpaying someone else to do your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from VERY Helpful ! My 4th year using TurboTax - but my 1st year using the "upgraded" version ($30. cost) - and I must say - MUCH more user-friendly and informative than the free version - plus the added bonuses alone justify the cost (and nothing out-of-pocket - deducted from the refund !) Thanx - TurboTax - it really was an enjoyable experience (and who can say that about filing their tax return - !)
Date published: 2022-03-19
Rated 4 out of 5 by from A couple of Turbo Tax issues 1. The interface to import contributions to charity did not work despite trying to get from the Turbo Tax help desk 2. It would be useful if you add the ability to switch aback to the exact place you left rather than having to go bck through numerous steps to get to where you want to go - major topics are easy but inside the major topic it is cumbersome
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 8648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is easy to use! Very easy to file on my own. Clear and concise instructions and user friendly!
Date published: 2022-03-19
Rated 5 out of 5 by from VERY GOOD STAFF ASSISTANCE Coupe question lots of help in chat and a call, very nice staff.
Date published: 2022-03-19
Rated 4 out of 5 by from charged for state return Apparently I had to pay to file my state return even though my turbotax package said it was free for filing one state. Also, apparently I had to pay $40 to process my refund. That new and not a good thing for our government to do with our money that we have them to use for the year.
Date published: 2022-03-19
Rated 4 out of 5 by from US taxes are too complex, Turbo Tax simplified the I'm Thankful for April's timely and accurate assist.
Date published: 2022-03-19
Rated 4 out of 5 by from Good Good but too expensive. Not sure I will use next year.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is awesome All interaction was professional. David and Christine were friendly and easy to work with
Date published: 2022-03-19
Rated 5 out of 5 by from EASY AND FAST EASY AND FAST. TURBO TAX IS VERY EASY TO FOLLOW AND I HOPE OTHERS USE IT TOO
Date published: 2022-03-19
Rated 5 out of 5 by from Great tax software I've used Turbo Tax for a number of years, I left for a short period and used another software and came back to Turbo Tax several years ago. I think it is the easiest to understand and use, and feel confident about filing your taxes. It is easy to ask questions and get answers you need for situations you haven't had to deal with before. I would definitely recommend to anyone, especially if you are still doing it by paper or overpaying someone else to do your taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from VERY Helpful ! My 4th year using TurboTax - but my 1st year using the "upgraded" version ($30. cost) - and I must say - MUCH more user-friendly and informative than the free version - plus the added bonuses alone justify the cost (and nothing out-of-pocket - deducted from the refund !) Thanx - TurboTax - it really was an enjoyable experience (and who can say that about filing their tax return - !)
Date published: 2022-03-19
Rated 4 out of 5 by from A couple of Turbo Tax issues 1. The interface to import contributions to charity did not work despite trying to get from the Turbo Tax help desk 2. It would be useful if you add the ability to switch aback to the exact place you left rather than having to go bck through numerous steps to get to where you want to go - major topics are easy but inside the major topic it is cumbersome
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 8648