TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from nice had a couple problems transferring files, but still worked fine.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is user friendly Easy to use and feel confident I completed and filed taxes correctly.
Date published: 2021-03-02
Rated 5 out of 5 by from Great online tax service! They were very helpful and really patient! Overall great experience!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is smooth and easy! I had an issue which was easily resolved with a Turbo tax expert via live chat!
Date published: 2021-03-02
Rated 2 out of 5 by from Retirement 1099 Issues!!!!! I retired in a prior year, the information that was brought forward from that year's return's 1099 forced a $3000 error -- paid the IRS. I I now owe a lot more in back taxes. Yes, I am a responsible adult but it took 3 long calls to the Turbotax experts to resolve. The last agent made the same error and I had to tell her the IRS would not be happy (or maybe they would -- job security.)
Date published: 2021-03-02
Rated 5 out of 5 by from Outsstanding I am so sorry I have forgotten her name but the live assistance was excellent.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Made Life Simple! The product is well-organized, has an easy-to-use interface, and made things simple. I'd never say easy when it comes to taxes, but I'll take easy. This product saved me money over using my CPA and I'll use it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to use. I have used Turbotax for years and never had any issues. I will continue to use this service because it is easy to use and straightforward. Keep up the great work everyone!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Great I have trusted Turbo Tax to prepare and file our tax return for many years including the online version for the past 8 years. It is user friendly and dependable.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax is not awesome I wanted to e-file federal and state returns. There's a glitch that won't allow my state return to e-file because of a school district code that is accurate but keeps getting flagged for review. So I will print and mail it and wait longer. I'm also still waiting on a refund from TurboTax due to this issue and haven't received that either ($43.00).
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from nice had a couple problems transferring files, but still worked fine.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is user friendly Easy to use and feel confident I completed and filed taxes correctly.
Date published: 2021-03-02
Rated 5 out of 5 by from Great online tax service! They were very helpful and really patient! Overall great experience!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is smooth and easy! I had an issue which was easily resolved with a Turbo tax expert via live chat!
Date published: 2021-03-02
Rated 2 out of 5 by from Retirement 1099 Issues!!!!! I retired in a prior year, the information that was brought forward from that year's return's 1099 forced a $3000 error -- paid the IRS. I I now owe a lot more in back taxes. Yes, I am a responsible adult but it took 3 long calls to the Turbotax experts to resolve. The last agent made the same error and I had to tell her the IRS would not be happy (or maybe they would -- job security.)
Date published: 2021-03-02
Rated 5 out of 5 by from Outsstanding I am so sorry I have forgotten her name but the live assistance was excellent.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax Made Life Simple! The product is well-organized, has an easy-to-use interface, and made things simple. I'd never say easy when it comes to taxes, but I'll take easy. This product saved me money over using my CPA and I'll use it again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbotax is easy to use. I have used Turbotax for years and never had any issues. I will continue to use this service because it is easy to use and straightforward. Keep up the great work everyone!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Great I have trusted Turbo Tax to prepare and file our tax return for many years including the online version for the past 8 years. It is user friendly and dependable.
Date published: 2021-03-02
Rated 2 out of 5 by from Turbo Tax is not awesome I wanted to e-file federal and state returns. There's a glitch that won't allow my state return to e-file because of a school district code that is accurate but keeps getting flagged for review. So I will print and mail it and wait longer. I'm also still waiting on a refund from TurboTax due to this issue and haven't received that either ($43.00).
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8648