TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is simple and easy to use! TurboTax takes all the work out of filing taxes! It is spendy.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to use Great! So easy to use. Price is good also. Love Turbo Tax
Date published: 2022-04-03
Rated 3 out of 5 by from TurboTax is workable but slightly expensive Followed thru but had a question and hit the get help button but nothing happened. Had to wing it. Tried to submit but the wait was to long so closed the site and had to return later to submit taxes.
Date published: 2022-04-03
Rated 5 out of 5 by from Couldn't do it without Turbo Tax Even doing the simplest Tax Forms (I miss the 1040EZ) for my son by hand with manual forms and instruction booklets is a pain. turbo Tax takes you through everything step by step. I've been using Turbo Tax for decades
Date published: 2022-04-03
Rated 1 out of 5 by from Getting worse every year Absolutely and positively I hate this software with a passion. The only reason I keep using it is that I know it very well, as I have been using for at least 15 years now. Every year, it gets more convoluted and it misses things that it did not miss in the past. It constantly asks me for information it does not need and consistently skips information I need to enter, so I end up looking for the forms and adding them. It used to work with my bank for exporting dividends and interest, as of this year, that is no longer the case. The only reason I have not switched to another software is pure laziness and lack of time on my part and I think that is what Turbotax relies on. I frankly would be concern for people using this software who don't understand taxes well, as the potential for omission seems to be greater than years before. Yes, they do guarantee their calculations, but that doesn't cover the stuff you didn't enter, bc the software didn't prompt you to.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax was amazing! My turbo tax love expert was awesome! He knew what he was doing and was so kind and did a great job explaining everything I asked!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbotax I am very pleased with TurboTax. Tax Expert, David was available when I had questions. He was kind, informed and helpful. Have used TuboTax for years and will continue to do so. Thank you
Date published: 2022-04-03
Rated 1 out of 5 by from Horrible waste of money They make processing your information on your own for $129.00 very difficult, so you go to the expert package...they seem to stall and stall until you need to file an extension. Did that until I said I was going to file locally rather than on line. She got them done in under 2 hours. Crap company!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is so Easy So easy to navigate through each required field and the ones that are not required.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome tools easy Great and easy to use and will recommend to friends
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 8646
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is simple and easy to use! TurboTax takes all the work out of filing taxes! It is spendy.
Date published: 2022-04-03
Rated 5 out of 5 by from Easy to use Great! So easy to use. Price is good also. Love Turbo Tax
Date published: 2022-04-03
Rated 3 out of 5 by from TurboTax is workable but slightly expensive Followed thru but had a question and hit the get help button but nothing happened. Had to wing it. Tried to submit but the wait was to long so closed the site and had to return later to submit taxes.
Date published: 2022-04-03
Rated 5 out of 5 by from Couldn't do it without Turbo Tax Even doing the simplest Tax Forms (I miss the 1040EZ) for my son by hand with manual forms and instruction booklets is a pain. turbo Tax takes you through everything step by step. I've been using Turbo Tax for decades
Date published: 2022-04-03
Rated 1 out of 5 by from Getting worse every year Absolutely and positively I hate this software with a passion. The only reason I keep using it is that I know it very well, as I have been using for at least 15 years now. Every year, it gets more convoluted and it misses things that it did not miss in the past. It constantly asks me for information it does not need and consistently skips information I need to enter, so I end up looking for the forms and adding them. It used to work with my bank for exporting dividends and interest, as of this year, that is no longer the case. The only reason I have not switched to another software is pure laziness and lack of time on my part and I think that is what Turbotax relies on. I frankly would be concern for people using this software who don't understand taxes well, as the potential for omission seems to be greater than years before. Yes, they do guarantee their calculations, but that doesn't cover the stuff you didn't enter, bc the software didn't prompt you to.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax was amazing! My turbo tax love expert was awesome! He knew what he was doing and was so kind and did a great job explaining everything I asked!
Date published: 2022-04-03
Rated 5 out of 5 by from Love Turbotax I am very pleased with TurboTax. Tax Expert, David was available when I had questions. He was kind, informed and helpful. Have used TuboTax for years and will continue to do so. Thank you
Date published: 2022-04-03
Rated 1 out of 5 by from Horrible waste of money They make processing your information on your own for $129.00 very difficult, so you go to the expert package...they seem to stall and stall until you need to file an extension. Did that until I said I was going to file locally rather than on line. She got them done in under 2 hours. Crap company!
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is so Easy So easy to navigate through each required field and the ones that are not required.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome tools easy Great and easy to use and will recommend to friends
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 8646