TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from TurboTax Product Is Slipping Wasted a lot of time in use; Online Tax and CD Tax Products on the same account log in are not in SYNC No clear answers on Turbo Tax capability to do 1120 Form
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Easy to Use! First time user! I really liked how simple it is to use. I got my questions answered and I was not in a rush with the live agent. The chat feature is easy to use and they kept my place in line too! I will use Turbo Tax again!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is vreat My first time doing myself. Was easy to follow great directions.
Date published: 2022-04-18
Rated 1 out of 5 by from Displeased This have been probably the 10th year or more I've used Turbo tax and I'm not thrilled with their lack of helping or readily understandable advice. I purchased a home this past year and while I thought I had done right by saving and investing, before hand...I was raked over the coals and the options for deductions was minimal at best, I was going else where to figure out how to complete it so save a little money.
Date published: 2022-04-18
Rated 5 out of 5 by from Exceptional Very detailed and easy to use. I have used Turbo Tax for many years now and it gets better and better every year.
Date published: 2022-04-18
Rated 4 out of 5 by from Much more difficult to use for 2021 Taxes I moved this year and therefore I was expecting it to be more complicated. However, I found the process much more difficult and very challenging to go back and edit information.
Date published: 2022-04-18
Rated 4 out of 5 by from I like Turbo Tax I usually use Turbo Tax every year to file my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use for Simple Tax Returns Turbo Tax is easy to use for simple tax returns. I suggest getting the audit protection. It is well worth the cost.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is efficient. Turbo Tax goes through each section thoroughly. The easy process is great for last minute single filers with no dependents.
Date published: 2022-04-18
Rated 5 out of 5 by from good good eye too everybody thank you only you want too
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8644
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Product Is Slipping Wasted a lot of time in use; Online Tax and CD Tax Products on the same account log in are not in SYNC No clear answers on Turbo Tax capability to do 1120 Form
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Easy to Use! First time user! I really liked how simple it is to use. I got my questions answered and I was not in a rush with the live agent. The chat feature is easy to use and they kept my place in line too! I will use Turbo Tax again!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo tax is vreat My first time doing myself. Was easy to follow great directions.
Date published: 2022-04-18
Rated 1 out of 5 by from Displeased This have been probably the 10th year or more I've used Turbo tax and I'm not thrilled with their lack of helping or readily understandable advice. I purchased a home this past year and while I thought I had done right by saving and investing, before hand...I was raked over the coals and the options for deductions was minimal at best, I was going else where to figure out how to complete it so save a little money.
Date published: 2022-04-18
Rated 5 out of 5 by from Exceptional Very detailed and easy to use. I have used Turbo Tax for many years now and it gets better and better every year.
Date published: 2022-04-18
Rated 4 out of 5 by from Much more difficult to use for 2021 Taxes I moved this year and therefore I was expecting it to be more complicated. However, I found the process much more difficult and very challenging to go back and edit information.
Date published: 2022-04-18
Rated 4 out of 5 by from I like Turbo Tax I usually use Turbo Tax every year to file my taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to Use for Simple Tax Returns Turbo Tax is easy to use for simple tax returns. I suggest getting the audit protection. It is well worth the cost.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is efficient. Turbo Tax goes through each section thoroughly. The easy process is great for last minute single filers with no dependents.
Date published: 2022-04-18
Rated 5 out of 5 by from good good eye too everybody thank you only you want too
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8644