TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Carl 84 from
Very good, but entering data could be clearer
It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by
loonsforus1 from
Turbo Tax Business
I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by
Vito57 from
Easy process
Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by
JAG39 from
Not user friendly - will not answer questoions
You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
Date published: 2023-02-28
Rated 5 out of 5 by
papasgirl from
Turbo Tax is great!
Had great response from tax experts in chat. They were helpful in my navigating my taxes. Thanks
Date published: 2023-02-28
Rated 4 out of 5 by
Redteeme1961 from
A few hiccups but great
Anne helped me get to the site I needed. She made it so quick and easy.
Date published: 2023-02-28
Rated 5 out of 5 by
Cee Cee 12 from
Great Job
I had a great experience even when i could'nt figure out everything.
Date published: 2023-02-28
Rated 3 out of 5 by
Rachgottaken from
Charged me extra from accidental click
I used to receive 1099s as a contractor and was considered self employed. So I originally chose self employed because I thought I needed it. If I wouldn't have had to re-enter all of my info, I would have switched to a different servicer. Was charged (I believe $20) extra even though my employer changed me from 1099 to a w2. It WOULD NOT allow me to switch to the basic live fee. It was also very pushy about signing up for max benefits. What would have cost me $80 on a different site cost me $226. I WILL switch next year unless I'm refunded the extra cost for the unemployment fee which I didn't need.
Date published: 2023-02-28
Rated 5 out of 5 by
XoxoSeanCastilian from
Turbo Tax helped me think about being a Tax agent.
Mandy was great and 22 years experience was easy breezy for my help today! She really helped me get through my first time doing my taxes and first time filing myself.
Date published: 2023-02-28
Rated 5 out of 5 by
Yaya Nicole from
Awesome
It was great, very helpful They covered everything I really didn’t have to do much
All TurboTax® Offerings Reviews - Page 8641
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Carl 84 from
Very good, but entering data could be clearer
It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by
loonsforus1 from
Turbo Tax Business
I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by
Vito57 from
Easy process
Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by
JAG39 from
Not user friendly - will not answer questoions
You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
Date published: 2023-02-28
Rated 5 out of 5 by
papasgirl from
Turbo Tax is great!
Had great response from tax experts in chat. They were helpful in my navigating my taxes. Thanks
Date published: 2023-02-28
Rated 4 out of 5 by
Redteeme1961 from
A few hiccups but great
Anne helped me get to the site I needed. She made it so quick and easy.
Date published: 2023-02-28
Rated 5 out of 5 by
Cee Cee 12 from
Great Job
I had a great experience even when i could'nt figure out everything.
Date published: 2023-02-28
Rated 3 out of 5 by
Rachgottaken from
Charged me extra from accidental click
I used to receive 1099s as a contractor and was considered self employed. So I originally chose self employed because I thought I needed it. If I wouldn't have had to re-enter all of my info, I would have switched to a different servicer. Was charged (I believe $20) extra even though my employer changed me from 1099 to a w2. It WOULD NOT allow me to switch to the basic live fee. It was also very pushy about signing up for max benefits. What would have cost me $80 on a different site cost me $226. I WILL switch next year unless I'm refunded the extra cost for the unemployment fee which I didn't need.
Date published: 2023-02-28
Rated 5 out of 5 by
XoxoSeanCastilian from
Turbo Tax helped me think about being a Tax agent.
Mandy was great and 22 years experience was easy breezy for my help today! She really helped me get through my first time doing my taxes and first time filing myself.
Date published: 2023-02-28
Rated 5 out of 5 by
Yaya Nicole from
Awesome
It was great, very helpful They covered everything I really didn’t have to do much
All TurboTax® Offerings Reviews - Page 8641
Date published: 2023-02-28