TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Very good, but entering data could be clearer It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Business I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by from Easy process Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by from Not user friendly - will not answer questoions You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great! Had great response from tax experts in chat. They were helpful in my navigating my taxes. Thanks
Date published: 2023-02-28
Rated 4 out of 5 by from A few hiccups but great Anne helped me get to the site I needed. She made it so quick and easy.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Job I had a great experience even when i could'nt figure out everything.
Date published: 2023-02-28
Rated 3 out of 5 by from Charged me extra from accidental click I used to receive 1099s as a contractor and was considered self employed. So I originally chose self employed because I thought I needed it. If I wouldn't have had to re-enter all of my info, I would have switched to a different servicer. Was charged (I believe $20) extra even though my employer changed me from 1099 to a w2. It WOULD NOT allow me to switch to the basic live fee. It was also very pushy about signing up for max benefits. What would have cost me $80 on a different site cost me $226. I WILL switch next year unless I'm refunded the extra cost for the unemployment fee which I didn't need.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax helped me think about being a Tax agent. Mandy was great and 22 years experience was easy breezy for my help today! She really helped me get through my first time doing my taxes and first time filing myself.
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome It was great, very helpful They covered everything I really didn’t have to do much
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8641
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very good, but entering data could be clearer It was hard to verify the input data as I entered the data
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Business I have used Turbo Tax for Business for many years. It is very easy and straight forward to use
Date published: 2023-02-28
Rated 4 out of 5 by from Easy process Very easy process. Tax expert was very helpful. Very satisfied.
Date published: 2023-02-28
Rated 3 out of 5 by from Not user friendly - will not answer questoions You did not enter the data from my financial institution. After spending six hours trying to get an answer I entered it myself. I could have done this and not paid you.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is great! Had great response from tax experts in chat. They were helpful in my navigating my taxes. Thanks
Date published: 2023-02-28
Rated 4 out of 5 by from A few hiccups but great Anne helped me get to the site I needed. She made it so quick and easy.
Date published: 2023-02-28
Rated 5 out of 5 by from Great Job I had a great experience even when i could'nt figure out everything.
Date published: 2023-02-28
Rated 3 out of 5 by from Charged me extra from accidental click I used to receive 1099s as a contractor and was considered self employed. So I originally chose self employed because I thought I needed it. If I wouldn't have had to re-enter all of my info, I would have switched to a different servicer. Was charged (I believe $20) extra even though my employer changed me from 1099 to a w2. It WOULD NOT allow me to switch to the basic live fee. It was also very pushy about signing up for max benefits. What would have cost me $80 on a different site cost me $226. I WILL switch next year unless I'm refunded the extra cost for the unemployment fee which I didn't need.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax helped me think about being a Tax agent. Mandy was great and 22 years experience was easy breezy for my help today! She really helped me get through my first time doing my taxes and first time filing myself.
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome It was great, very helpful They covered everything I really didn’t have to do much
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8641