TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Experience! Fast, detailed questions, Easy to input information
Date published: 2023-01-26
Rated 4 out of 5 by from Great Love using TT. BUT...I purchased TT from Sam's and then did taxes online. Could not get the license code cost from Sam's deducted from TT bill!!!
Date published: 2023-01-26
Rated 5 out of 5 by from I've been using them for over 20 years. I never had any issues with filing through Turbo tax. Professional, punctual with appointment times, and efficient.
Date published: 2023-01-26
Rated 5 out of 5 by from easy easy to use and follow... just plug in and go! saved hundrends!
Date published: 2023-01-26
Rated 5 out of 5 by from great help great help they helped me make through this process thank you for your time and helping me it really helped
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is the ONLY Tax option for me Over the last several years I have used Turbotax every year except for one. The one year I didn't I regretted it honestly. They make things clear cut, and I know that I will not do anything to intentionally mess up my taxes. Going into the places around my city do not give me the confidence that I feel TurboTax does. If I ever need assitance someone is always available and helpful and the call back times are not unreasonable.
Date published: 2023-01-26
Rated 5 out of 5 by from Explained why rejected Turbo Tax explained to me why my return was rejected which was all because my free loader husband purchase Obama Care when I couldn;t find a teaching job during Covid. He knew but purposely did not tell me that when I was able to get a teacher job that I should make sure I selected insurance through the district. I thought because he made so little that I would be covered as a family since my income was basically supporting him, my daughter and I so I thought I still qualified for government insurane. I had no idea I my premium I would have to count on my taxes was almost 700 a month! He could have told me but he did not. I tthought he was doing something right by me for a change when I should have no better. After Turbo tax informed me my return was rejected. I searched high and low for any mail that might have a 1095 and I found it in a yellow brownish envelope. Sigh... I was able to update it and then was able to count quite a few thefts/ vanalism caused on my rental in 2021 by some loser who was mad he didn't win in civil court over bogus charges he created against me. The judge knew immediately what he was doing and ruled in my favor. In his anger he destroyed my property, well not destroyed but cut wires on the a/c thermastat. I thought it was ruined, and lots of other acts of violence. I filed a police report but nothing happened to him. I decided then the beginning of 2022 to move my daughter and I upstairs no longer renting the property because I have had many tenants over the years steal, vandalized and leave it a complete wreck. It's not worth the extra income to allow losers to live so close to me and my daughter. Turbo tax provided the forms for the loss, theft, damage and I was easily able to list those things he either stole or damaged beyond use. Still trying to repair and replace those items lost while renting it to the public. Turbo tax is a class act and would reccommned anyone to file their taxes through their online platform.
Date published: 2023-01-26
Rated 5 out of 5 by from I LOVE TURBO TAX I have been using Turbo Tax for over ten years! The platform guides you step by step, provides answers to questions, and helps maximize your refund!
Date published: 2023-01-26
Rated 5 out of 5 by from Quick & Easy It didn't take long with this year's version. I think this was the easiest from past years so far.
Date published: 2023-01-26
Rated 4 out of 5 by from Turbo tax is awesome You're great really helped out in a tight situation
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Experience! Fast, detailed questions, Easy to input information
Date published: 2023-01-26
Rated 4 out of 5 by from Great Love using TT. BUT...I purchased TT from Sam's and then did taxes online. Could not get the license code cost from Sam's deducted from TT bill!!!
Date published: 2023-01-26
Rated 5 out of 5 by from I've been using them for over 20 years. I never had any issues with filing through Turbo tax. Professional, punctual with appointment times, and efficient.
Date published: 2023-01-26
Rated 5 out of 5 by from easy easy to use and follow... just plug in and go! saved hundrends!
Date published: 2023-01-26
Rated 5 out of 5 by from great help great help they helped me make through this process thank you for your time and helping me it really helped
Date published: 2023-01-26
Rated 5 out of 5 by from TurboTax is the ONLY Tax option for me Over the last several years I have used Turbotax every year except for one. The one year I didn't I regretted it honestly. They make things clear cut, and I know that I will not do anything to intentionally mess up my taxes. Going into the places around my city do not give me the confidence that I feel TurboTax does. If I ever need assitance someone is always available and helpful and the call back times are not unreasonable.
Date published: 2023-01-26
Rated 5 out of 5 by from Explained why rejected Turbo Tax explained to me why my return was rejected which was all because my free loader husband purchase Obama Care when I couldn;t find a teaching job during Covid. He knew but purposely did not tell me that when I was able to get a teacher job that I should make sure I selected insurance through the district. I thought because he made so little that I would be covered as a family since my income was basically supporting him, my daughter and I so I thought I still qualified for government insurane. I had no idea I my premium I would have to count on my taxes was almost 700 a month! He could have told me but he did not. I tthought he was doing something right by me for a change when I should have no better. After Turbo tax informed me my return was rejected. I searched high and low for any mail that might have a 1095 and I found it in a yellow brownish envelope. Sigh... I was able to update it and then was able to count quite a few thefts/ vanalism caused on my rental in 2021 by some loser who was mad he didn't win in civil court over bogus charges he created against me. The judge knew immediately what he was doing and ruled in my favor. In his anger he destroyed my property, well not destroyed but cut wires on the a/c thermastat. I thought it was ruined, and lots of other acts of violence. I filed a police report but nothing happened to him. I decided then the beginning of 2022 to move my daughter and I upstairs no longer renting the property because I have had many tenants over the years steal, vandalized and leave it a complete wreck. It's not worth the extra income to allow losers to live so close to me and my daughter. Turbo tax provided the forms for the loss, theft, damage and I was easily able to list those things he either stole or damaged beyond use. Still trying to repair and replace those items lost while renting it to the public. Turbo tax is a class act and would reccommned anyone to file their taxes through their online platform.
Date published: 2023-01-26
Rated 5 out of 5 by from I LOVE TURBO TAX I have been using Turbo Tax for over ten years! The platform guides you step by step, provides answers to questions, and helps maximize your refund!
Date published: 2023-01-26
Rated 5 out of 5 by from Quick & Easy It didn't take long with this year's version. I think this was the easiest from past years so far.
Date published: 2023-01-26
Rated 4 out of 5 by from Turbo tax is awesome You're great really helped out in a tight situation
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 865