TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Flaws In State Package There is a glitch in the Georgia state module. You cannot efile without filing out a form for a film industry tax credit, We are not in that industry and did not select to use a credit for that. Spent hours trying to efile, but TurboTax would stop the transmittal and try to make me fill out the tax credit form again. Finally had to to print and mail.
Date published: 2021-03-07
Rated 4 out of 5 by from Fantastic love how quick and easy it is to complete yourself.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is so easy The whole process was very easy. It took a short amount of time.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Easy I have been using Turbo TAx for years and find it so easy to navigate through. And I appreciate access to a CPA, even on weekends, to ask questions and monitor for me if I have an issue. I have never had an issue due to the simplicity of Turbo Tax but nice to have a CPA backup if I ever do.
Date published: 2021-03-07
Rated 5 out of 5 by from turbotax is amazing really easy. helped put my mind at ease. will recommend
Date published: 2021-03-07
Rated 5 out of 5 by from love turbotax! wouldn't use it if I didn't! Turbo walks me through 2 businesses step by step leaving no stone unturned. Easy to follow, Easy to file.
Date published: 2021-03-07
Rated 5 out of 5 by from Adds simplicity to a complex task I had more challenges this year and Turbo Tax made things straightforward. When I had questions, it was easy to get the answers.
Date published: 2021-03-07
Rated 4 out of 5 by from Problem with Turbo Tax Import of 1099B From USAA Turbo Tax, as usual, did a great job with my taxes this year except for one issue. It was unable to import my investment data (From 1099B) from USAA. USAA was aware of the issue and said Turbo Tax was doing nothing to resolve it. However, it did an excellent job of walking me through the manual input of the data and how & when to use summary and individual investment inputs to shortcut entering each investment. I will use Turbo Tax again since USAA is no longer doing investments.
Date published: 2021-03-07
Rated 5 out of 5 by from easy to use Very easy to use and import information from year to year
Date published: 2021-03-07
Rated 4 out of 5 by from Overall OK, but some annoying things this year On the whole, all worked as well as in the past, but some annoying things this year. Frequent unsuccessful tries to get ItsDeductible charitable contribution information to transfer in, and when I was about to file after manually inserting the information, it finally let it happen, so I reversed those manual entries. And for a New York State refundable credit I've been claiming for several years, TurboTax has not supported the particular form to use, for which I've needed to go to the state website to get the form, fill it out, and attach a PDF version. But this year adding that attachment was not allowed without a "workaround" I tried that may or may not work, but better than using paper instead of efiling as one TurboTax expert unhelpfully recommended on a forum.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 8639
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Flaws In State Package There is a glitch in the Georgia state module. You cannot efile without filing out a form for a film industry tax credit, We are not in that industry and did not select to use a credit for that. Spent hours trying to efile, but TurboTax would stop the transmittal and try to make me fill out the tax credit form again. Finally had to to print and mail.
Date published: 2021-03-07
Rated 4 out of 5 by from Fantastic love how quick and easy it is to complete yourself.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is so easy The whole process was very easy. It took a short amount of time.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Easy I have been using Turbo TAx for years and find it so easy to navigate through. And I appreciate access to a CPA, even on weekends, to ask questions and monitor for me if I have an issue. I have never had an issue due to the simplicity of Turbo Tax but nice to have a CPA backup if I ever do.
Date published: 2021-03-07
Rated 5 out of 5 by from turbotax is amazing really easy. helped put my mind at ease. will recommend
Date published: 2021-03-07
Rated 5 out of 5 by from love turbotax! wouldn't use it if I didn't! Turbo walks me through 2 businesses step by step leaving no stone unturned. Easy to follow, Easy to file.
Date published: 2021-03-07
Rated 5 out of 5 by from Adds simplicity to a complex task I had more challenges this year and Turbo Tax made things straightforward. When I had questions, it was easy to get the answers.
Date published: 2021-03-07
Rated 4 out of 5 by from Problem with Turbo Tax Import of 1099B From USAA Turbo Tax, as usual, did a great job with my taxes this year except for one issue. It was unable to import my investment data (From 1099B) from USAA. USAA was aware of the issue and said Turbo Tax was doing nothing to resolve it. However, it did an excellent job of walking me through the manual input of the data and how & when to use summary and individual investment inputs to shortcut entering each investment. I will use Turbo Tax again since USAA is no longer doing investments.
Date published: 2021-03-07
Rated 5 out of 5 by from easy to use Very easy to use and import information from year to year
Date published: 2021-03-07
Rated 4 out of 5 by from Overall OK, but some annoying things this year On the whole, all worked as well as in the past, but some annoying things this year. Frequent unsuccessful tries to get ItsDeductible charitable contribution information to transfer in, and when I was about to file after manually inserting the information, it finally let it happen, so I reversed those manual entries. And for a New York State refundable credit I've been claiming for several years, TurboTax has not supported the particular form to use, for which I've needed to go to the state website to get the form, fill it out, and attach a PDF version. But this year adding that attachment was not allowed without a "workaround" I tried that may or may not work, but better than using paper instead of efiling as one TurboTax expert unhelpfully recommended on a forum.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 8639