TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 1 out of 5 by
roslyn87 from
turbo tax is not free
all of a sudden they find reasons for you to pay.....at the end i ended up paying 87 dollars
Date published: 2021-02-25
Rated 5 out of 5 by
Bruiser2020 from
Very helpful
I love Turbo Tax. It helps me complete my taxes, with easy steps!
Date published: 2021-02-25
Rated 5 out of 5 by
Rita6161 from
I love Turbo Tax
I have been using Turbo Tax for 20 years, there is no other tax software that compares. Love it.
Date published: 2021-02-25
Rated 4 out of 5 by
Mwarner0027 from
First time complicated Filer
This was my first experience having to file a "somewhat" difficult return. I will say that I appreciated the Live help. They answered a lot of questions for me and helped me when I got stuck. The only reason I give it 4 stars is because it was a little misleading when it promoted Basic Filing as Free.... and then at the very end tells you that you cannot file unless you upgrade to Deluxe for an extra $90. That was not a foreseen fee and I was disappointed. Overall though, I cannot complain too much and it was very easy and quick to use !!
Date published: 2021-02-25
Rated 5 out of 5 by
TJLJ6304 from
First Time User
Was able to navigate without much problem. Very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by
zsa1 from
Turbotax is awesome!
Everything was laid out well & very explanatory! Even had great assistance with fixing an error!
Date published: 2021-02-25
Rated 3 out of 5 by
bbbb1233 from
Forces you into paying for more
Relatively easy to use although some boxes and info blurbs are still unclear and leave you with questions. Sometimes when you have to "fix" something and the program shows you a random box, its very hard to get your bearings and figure out how to fix it. Finally, the price looks attractive at first but the state tax returns get expensive quickly. A little disappointing.
Date published: 2021-02-25
Rated 5 out of 5 by
Kia38 from
They where great
She was really good because I just had just had a stroke and she was real helpful with me
Date published: 2021-02-25
Rated 5 out of 5 by
Gary Bear from
TurboTax works.
Simple and thorough. Really nice. Did it for the stimulus.
Date published: 2021-02-25
Rated 5 out of 5 by
frankyu from
turbo tax awesome
user friendly thurough instruction when inputting data
All TurboTax® Offerings Reviews - Page 8639
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
roslyn87 from
turbo tax is not free
all of a sudden they find reasons for you to pay.....at the end i ended up paying 87 dollars
Date published: 2021-02-25
Rated 5 out of 5 by
Bruiser2020 from
Very helpful
I love Turbo Tax. It helps me complete my taxes, with easy steps!
Date published: 2021-02-25
Rated 5 out of 5 by
Rita6161 from
I love Turbo Tax
I have been using Turbo Tax for 20 years, there is no other tax software that compares. Love it.
Date published: 2021-02-25
Rated 4 out of 5 by
Mwarner0027 from
First time complicated Filer
This was my first experience having to file a "somewhat" difficult return. I will say that I appreciated the Live help. They answered a lot of questions for me and helped me when I got stuck. The only reason I give it 4 stars is because it was a little misleading when it promoted Basic Filing as Free.... and then at the very end tells you that you cannot file unless you upgrade to Deluxe for an extra $90. That was not a foreseen fee and I was disappointed. Overall though, I cannot complain too much and it was very easy and quick to use !!
Date published: 2021-02-25
Rated 5 out of 5 by
TJLJ6304 from
First Time User
Was able to navigate without much problem. Very user friendly
Date published: 2021-02-25
Rated 5 out of 5 by
zsa1 from
Turbotax is awesome!
Everything was laid out well & very explanatory! Even had great assistance with fixing an error!
Date published: 2021-02-25
Rated 3 out of 5 by
bbbb1233 from
Forces you into paying for more
Relatively easy to use although some boxes and info blurbs are still unclear and leave you with questions. Sometimes when you have to "fix" something and the program shows you a random box, its very hard to get your bearings and figure out how to fix it. Finally, the price looks attractive at first but the state tax returns get expensive quickly. A little disappointing.
Date published: 2021-02-25
Rated 5 out of 5 by
Kia38 from
They where great
She was really good because I just had just had a stroke and she was real helpful with me
Date published: 2021-02-25
Rated 5 out of 5 by
Gary Bear from
TurboTax works.
Simple and thorough. Really nice. Did it for the stimulus.
Date published: 2021-02-25
Rated 5 out of 5 by
frankyu from
turbo tax awesome
user friendly thurough instruction when inputting data
All TurboTax® Offerings Reviews - Page 8639
Date published: 2021-02-25