TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great "first time" experience! Our usual tax professional had decided to finally retire the year before and we were unsure of who to trust with assisting us in filing our taxes. We researched well-known tax preparation companies/businesses but they wanted to charge us an "arm and a leg" for simple tax filings. So, we decided to try out Turbo Tax for the first time because their prices were reasonable for their services. Aside from a dropped call due to their automated process which delayed us for one day, the actual staff and tax preparers were extremely kind and knowledgeable. They answered every question that we had and made sure that we would get the highest amount returned to us (either filed as married-jointly or married-separately). It did take over several days to complete the process (I am sure the experience is different for everyone) but their hours were convenient within our work/life schedule. I would highly recommend this service for those who are still unsure about using TurboTax!!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is awesome I felt great doing my taxes with TurboTax! Thanks to you
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to use This program is easy to use and follow. I would highly recommend
Date published: 2022-02-22
Rated 5 out of 5 by from Use it every year It's always easy to use. I recommend TurboTax to all of my coworkers.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to USE! This is the first year I've ever filed our own taxes and it was so simple to do!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is awesome Took a good look at everything.And got me the best return
Date published: 2022-02-22
Rated 4 out of 5 by from its okay It was really easy, but I have a few gripes. It's frustrating that I had to pay an extra $39 for the gambling winnings form. And then I was shocked when I clicked on the option to get the payment taken from my refund that they were taking an ADDITIONAL fee of $39 to do this option for a total of $78 taken from my refund. I chose to pay then and there as to avoid the additional $39 fee.
Date published: 2022-02-22
Rated 5 out of 5 by from Super Easy and Reliable Turbo Tax makes filing easy. All my questions are answered in a way I can understand and can easily explain to someone else.
Date published: 2022-02-22
Rated 5 out of 5 by from good very good every easy to use i had all of my questiuons answer
Date published: 2022-02-22
Rated 5 out of 5 by from Very good for first time! Easy and good for investments/crypto and new job. Thanks
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8636
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great "first time" experience! Our usual tax professional had decided to finally retire the year before and we were unsure of who to trust with assisting us in filing our taxes. We researched well-known tax preparation companies/businesses but they wanted to charge us an "arm and a leg" for simple tax filings. So, we decided to try out Turbo Tax for the first time because their prices were reasonable for their services. Aside from a dropped call due to their automated process which delayed us for one day, the actual staff and tax preparers were extremely kind and knowledgeable. They answered every question that we had and made sure that we would get the highest amount returned to us (either filed as married-jointly or married-separately). It did take over several days to complete the process (I am sure the experience is different for everyone) but their hours were convenient within our work/life schedule. I would highly recommend this service for those who are still unsure about using TurboTax!!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is awesome I felt great doing my taxes with TurboTax! Thanks to you
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to use This program is easy to use and follow. I would highly recommend
Date published: 2022-02-22
Rated 5 out of 5 by from Use it every year It's always easy to use. I recommend TurboTax to all of my coworkers.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy to USE! This is the first year I've ever filed our own taxes and it was so simple to do!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is awesome Took a good look at everything.And got me the best return
Date published: 2022-02-22
Rated 4 out of 5 by from its okay It was really easy, but I have a few gripes. It's frustrating that I had to pay an extra $39 for the gambling winnings form. And then I was shocked when I clicked on the option to get the payment taken from my refund that they were taking an ADDITIONAL fee of $39 to do this option for a total of $78 taken from my refund. I chose to pay then and there as to avoid the additional $39 fee.
Date published: 2022-02-22
Rated 5 out of 5 by from Super Easy and Reliable Turbo Tax makes filing easy. All my questions are answered in a way I can understand and can easily explain to someone else.
Date published: 2022-02-22
Rated 5 out of 5 by from good very good every easy to use i had all of my questiuons answer
Date published: 2022-02-22
Rated 5 out of 5 by from Very good for first time! Easy and good for investments/crypto and new job. Thanks
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8636