TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from great set up it was easy as 123 well done i feel like i was with a tax person live
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great I have used TurboTax for many years and it works well for many changing situations.
Date published: 2021-03-03
Rated 3 out of 5 by from Be careful I have used Turbotax for 8 years now, it still seems kinda dumb with knowing information you provide it. Always watch every step and read everything carefully. Mine glitched this year "found" an error near the end and made me re-enter my W2 and it multiplied what I owed by almost 15 times. Also lived in the same state the entire 8 years and turbotax asks such dumb questions that you already answered and it makes you doubt you entered info correctly. I used the chat feature to double check and they said oh well it worked out make sure you rate me well on a survey. This is serious and not a joke I paid a lot more this year as well and I feel the quality went down. Come next year since its almost as much as paying a human to do this that is familiar with taxes I might just do it for peace of mind. Be careful
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is superb! Easy and intuitive, have been using for many years
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is easy turbo tax was very simple, didn't take long and will use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great!! Ira was the best consultant ever. She walked me through everything. I couldn't have done it without her.
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbo Tax Easy and fast.Will continue to use Turbo Tax.Never had an issue
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy This was my first time doing my taxes on my own without the help of an agency. They made it super quick and easy to file my taxes- almost foolproof. I appreciated how simple they made everything and learned a lot through TurboTax.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the Way to Go! We have semi-complex returns, and have no qualms about using TurboTax. Enjoy the ease and the comfort of doing our taxes in our home, when we want.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the best! Loved using turbo tax., loved hoe easy simple the process was. this is my first time filing on my own & definitely will be doing it on my own for now on thank you turbo tax :)
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8628
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great set up it was easy as 123 well done i feel like i was with a tax person live
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great I have used TurboTax for many years and it works well for many changing situations.
Date published: 2021-03-03
Rated 3 out of 5 by from Be careful I have used Turbotax for 8 years now, it still seems kinda dumb with knowing information you provide it. Always watch every step and read everything carefully. Mine glitched this year "found" an error near the end and made me re-enter my W2 and it multiplied what I owed by almost 15 times. Also lived in the same state the entire 8 years and turbotax asks such dumb questions that you already answered and it makes you doubt you entered info correctly. I used the chat feature to double check and they said oh well it worked out make sure you rate me well on a survey. This is serious and not a joke I paid a lot more this year as well and I feel the quality went down. Come next year since its almost as much as paying a human to do this that is familiar with taxes I might just do it for peace of mind. Be careful
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is superb! Easy and intuitive, have been using for many years
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is easy turbo tax was very simple, didn't take long and will use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great!! Ira was the best consultant ever. She walked me through everything. I couldn't have done it without her.
Date published: 2021-03-03
Rated 5 out of 5 by from Love Turbo Tax Easy and fast.Will continue to use Turbo Tax.Never had an issue
Date published: 2021-03-03
Rated 5 out of 5 by from Very Easy This was my first time doing my taxes on my own without the help of an agency. They made it super quick and easy to file my taxes- almost foolproof. I appreciated how simple they made everything and learned a lot through TurboTax.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the Way to Go! We have semi-complex returns, and have no qualms about using TurboTax. Enjoy the ease and the comfort of doing our taxes in our home, when we want.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the best! Loved using turbo tax., loved hoe easy simple the process was. this is my first time filing on my own & definitely will be doing it on my own for now on thank you turbo tax :)
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8628