TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was very easy!!! Spoke with tax expert & answered my question quickly.
Date published: 2021-02-25
Rated 5 out of 5 by from Heather is AWESOME! I was stuck like chuck and I requested a call from the website. Within ten minutes Heather was on the phone and was like a ninja with my concerns. I have to give it up for the management team as well. These people are great and made me feel at ease through the entire process. Dedicated, patient and respectful. Thanks
Date published: 2021-02-25
Rated 5 out of 5 by from So EASY!! This was so easy!! I don't know why I haven't used TurboTax before!
Date published: 2021-02-25
Rated 3 out of 5 by from turbo tax was good turbo tax was there for me again this year thank you so much
Date published: 2021-02-25
Rated 1 out of 5 by from Problems with Activation After install and with TurboTax updates- get activation screen even though product was already activated. Had to get support to download from the Turbotax website and then delete and reinstall the new downloaded product to get it to work. Same problem as last year. I have been a prior beta test of the product and see how it used to work good but not any more. Since I have been using Turbotaxx for over 30 years I did not want to switch at this time. Other problem is with the Business Product one needs to purchase both the state Partnership products and the state Estate products separately. The purchase should include them all. That was the way it worked before.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is really efficient and reliable Very easy step by step instructions to use with great online professional assistant
Date published: 2021-02-25
Rated 4 out of 5 by from For my tax situation Turbo Tax works! Overall, using Turbo Tax was relatively easy to use and navigate. One exception that threw me was I had to input my spouse's AGI from 2019 for ID verification. We filed jointly so her AGI and mine are the same. I input that number and am keeping my fingers crossed.
Date published: 2021-02-25
Rated 4 out of 5 by from EASY AND FRIENDLEY USER IT WAS A STEP BYE STEP PROCESS AND I WAS ABLE TO NAVIGATE VERY EASILY THROUGH EVERYTHING AND ALSO GO BACK AND MAKE CORRECTIONS IF NEEDED.
Date published: 2021-02-25
Rated 5 out of 5 by from Works well. First time user Easy to use. For a first time filer it was user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from The best I recommend this app.Easy to use.No need to go elsewhere.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8627
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was very easy!!! Spoke with tax expert & answered my question quickly.
Date published: 2021-02-25
Rated 5 out of 5 by from Heather is AWESOME! I was stuck like chuck and I requested a call from the website. Within ten minutes Heather was on the phone and was like a ninja with my concerns. I have to give it up for the management team as well. These people are great and made me feel at ease through the entire process. Dedicated, patient and respectful. Thanks
Date published: 2021-02-25
Rated 5 out of 5 by from So EASY!! This was so easy!! I don't know why I haven't used TurboTax before!
Date published: 2021-02-25
Rated 3 out of 5 by from turbo tax was good turbo tax was there for me again this year thank you so much
Date published: 2021-02-25
Rated 1 out of 5 by from Problems with Activation After install and with TurboTax updates- get activation screen even though product was already activated. Had to get support to download from the Turbotax website and then delete and reinstall the new downloaded product to get it to work. Same problem as last year. I have been a prior beta test of the product and see how it used to work good but not any more. Since I have been using Turbotaxx for over 30 years I did not want to switch at this time. Other problem is with the Business Product one needs to purchase both the state Partnership products and the state Estate products separately. The purchase should include them all. That was the way it worked before.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is really efficient and reliable Very easy step by step instructions to use with great online professional assistant
Date published: 2021-02-25
Rated 4 out of 5 by from For my tax situation Turbo Tax works! Overall, using Turbo Tax was relatively easy to use and navigate. One exception that threw me was I had to input my spouse's AGI from 2019 for ID verification. We filed jointly so her AGI and mine are the same. I input that number and am keeping my fingers crossed.
Date published: 2021-02-25
Rated 4 out of 5 by from EASY AND FRIENDLEY USER IT WAS A STEP BYE STEP PROCESS AND I WAS ABLE TO NAVIGATE VERY EASILY THROUGH EVERYTHING AND ALSO GO BACK AND MAKE CORRECTIONS IF NEEDED.
Date published: 2021-02-25
Rated 5 out of 5 by from Works well. First time user Easy to use. For a first time filer it was user friendly.
Date published: 2021-02-25
Rated 5 out of 5 by from The best I recommend this app.Easy to use.No need to go elsewhere.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8627