TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Miserable Task Made Easy As Possible I've been a customer for years. You save my sanity, attitude and vocabulary.
Date published: 2021-02-25
Rated 5 out of 5 by from I Love Turbo Tax I have been using TurboTax for years, always easy, always user friendly and accurate!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax easy to use I have been using Turbo Tax for almost 30 years and each year the experience is the same. The software is easy to use and accurate and they are always improving the software.
Date published: 2021-02-25
Rated 3 out of 5 by from Was late to incorporate 2019 Security Act Frustrating to have to work around TT inability to properly incorporate IRA RMD & QCD legislative changes
Date published: 2021-02-25
Rated 1 out of 5 by from They Charge They advertise being free but they will always charge you no matter what.
Date published: 2021-02-25
Rated 5 out of 5 by from I Love turbo tax Love the way turbo tax completed my taxes and got me my full refund due to me
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Convenient. I've been using Turbo Tax for more than 13 years and it's always easy and fast. My kids now also have used Turbo tax for their taxes and we are all very satisfied . Thank you !
Date published: 2021-02-25
Rated 2 out of 5 by from I need all my money I asked a question and did not get a direct answer. Why was I charged 40.00 extra. I fell like it was an undercover blow to my wallet. Next year I might do different. 40.00 for what I need all my money. I am honest and a single mother.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to do Turbo Tax makes tax season so easy and I greatly appreciate it.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Great, NY State is Confusing Turbo tax remains the standard and generally speaking is very user friendly. That being said, the integration between Turbo Tax and the NY state tax returns, specifically involving unemployment compensation and partial year resident forms is wildly confusing and seemingly glitchy to boot. That being said, my live tax chat assistance helped me slog through it all and I was very grateful for Nerice's help. I'm satisfied with my return and it feels accurate but I am haunted by the feeling that NY state is going to come after me for more money.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8626
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Miserable Task Made Easy As Possible I've been a customer for years. You save my sanity, attitude and vocabulary.
Date published: 2021-02-25
Rated 5 out of 5 by from I Love Turbo Tax I have been using TurboTax for years, always easy, always user friendly and accurate!!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax easy to use I have been using Turbo Tax for almost 30 years and each year the experience is the same. The software is easy to use and accurate and they are always improving the software.
Date published: 2021-02-25
Rated 3 out of 5 by from Was late to incorporate 2019 Security Act Frustrating to have to work around TT inability to properly incorporate IRA RMD & QCD legislative changes
Date published: 2021-02-25
Rated 1 out of 5 by from They Charge They advertise being free but they will always charge you no matter what.
Date published: 2021-02-25
Rated 5 out of 5 by from I Love turbo tax Love the way turbo tax completed my taxes and got me my full refund due to me
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and Convenient. I've been using Turbo Tax for more than 13 years and it's always easy and fast. My kids now also have used Turbo tax for their taxes and we are all very satisfied . Thank you !
Date published: 2021-02-25
Rated 2 out of 5 by from I need all my money I asked a question and did not get a direct answer. Why was I charged 40.00 extra. I fell like it was an undercover blow to my wallet. Next year I might do different. 40.00 for what I need all my money. I am honest and a single mother.
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to do Turbo Tax makes tax season so easy and I greatly appreciate it.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax is Great, NY State is Confusing Turbo tax remains the standard and generally speaking is very user friendly. That being said, the integration between Turbo Tax and the NY state tax returns, specifically involving unemployment compensation and partial year resident forms is wildly confusing and seemingly glitchy to boot. That being said, my live tax chat assistance helped me slog through it all and I was very grateful for Nerice's help. I'm satisfied with my return and it feels accurate but I am haunted by the feeling that NY state is going to come after me for more money.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 8626