TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from that one review It took over a month to get a form programmed into Turbo Tax when it was available on the IRS website. Also, I'm not sure why I'm being required to write this review.
Date published: 2022-04-04
Rated 4 out of 5 by from Bring Back the Free Always love the ease of use with TurboTax just wish they would bring back free. I would like to go with a company I know I can trust and I need as much money back as I can get to help give my family nice things.
Date published: 2022-04-04
Rated 5 out of 5 by from great program for taxes having trouble sending off to irs because of updating
Date published: 2022-04-04
Rated 5 out of 5 by from Great Free Filing option It's easy to file for free, for someone who receives SSI
Date published: 2022-04-04
Rated 1 out of 5 by from Turbotax is really cruel and unusual punishment Every year it gets worse and I continue to use your product because I used it last year. I think that next year I will seriously consider moving on to some other product. The reason are: Not intuitive, Difficult to navigate, the help is not helpful, it makes me enter information without any explanation, no links available where you would expect them, mixed jargon- call something what it is called in the tax records- not your favorite term for it, the checkout is terribly cumbersome and all we are trying to do is give you money - it is like you don't really want it. One must loop over and over again. I spend a great deal of time searching for forms, previous entries, searching the internet for other people that have experienced the same issues. You have every year in the past to improve and you only get more complex and cumbersome and create "do loops". Yuck Yuck Yuck Yuck. For emphasis - maybe next year another product will be chosen!!! The benefits of importing a prior years return are small compared to the hassle.
Date published: 2022-04-04
Rated 4 out of 5 by from TurboTax is great Been using it for a few years now, it is easy to understand and very helpful
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome Very easy and helpful and have been using it for years
Date published: 2022-04-04
Rated 5 out of 5 by from Very powerful tax program The forums are good for finding the more obscure tax situations. They can be a bit hard to navigate if you are not sure what to search for. However the interview process is very thorough. I like to feel of the program. My only gripe is you cannot cut and paste some account number information which is unnecessary. There are plenty of security prompts in place. This feature just seems annoying.
Date published: 2022-04-04
Rated 5 out of 5 by from excellent product easy of usage. took only one from start to filing the forms.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax is Great! Very easy to use and helped maximize my return with minimal effort on my end
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 8619
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from that one review It took over a month to get a form programmed into Turbo Tax when it was available on the IRS website. Also, I'm not sure why I'm being required to write this review.
Date published: 2022-04-04
Rated 4 out of 5 by from Bring Back the Free Always love the ease of use with TurboTax just wish they would bring back free. I would like to go with a company I know I can trust and I need as much money back as I can get to help give my family nice things.
Date published: 2022-04-04
Rated 5 out of 5 by from great program for taxes having trouble sending off to irs because of updating
Date published: 2022-04-04
Rated 5 out of 5 by from Great Free Filing option It's easy to file for free, for someone who receives SSI
Date published: 2022-04-04
Rated 1 out of 5 by from Turbotax is really cruel and unusual punishment Every year it gets worse and I continue to use your product because I used it last year. I think that next year I will seriously consider moving on to some other product. The reason are: Not intuitive, Difficult to navigate, the help is not helpful, it makes me enter information without any explanation, no links available where you would expect them, mixed jargon- call something what it is called in the tax records- not your favorite term for it, the checkout is terribly cumbersome and all we are trying to do is give you money - it is like you don't really want it. One must loop over and over again. I spend a great deal of time searching for forms, previous entries, searching the internet for other people that have experienced the same issues. You have every year in the past to improve and you only get more complex and cumbersome and create "do loops". Yuck Yuck Yuck Yuck. For emphasis - maybe next year another product will be chosen!!! The benefits of importing a prior years return are small compared to the hassle.
Date published: 2022-04-04
Rated 4 out of 5 by from TurboTax is great Been using it for a few years now, it is easy to understand and very helpful
Date published: 2022-04-04
Rated 5 out of 5 by from Awesome Very easy and helpful and have been using it for years
Date published: 2022-04-04
Rated 5 out of 5 by from Very powerful tax program The forums are good for finding the more obscure tax situations. They can be a bit hard to navigate if you are not sure what to search for. However the interview process is very thorough. I like to feel of the program. My only gripe is you cannot cut and paste some account number information which is unnecessary. There are plenty of security prompts in place. This feature just seems annoying.
Date published: 2022-04-04
Rated 5 out of 5 by from excellent product easy of usage. took only one from start to filing the forms.
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax is Great! Very easy to use and helped maximize my return with minimal effort on my end
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 8619