TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Cost to High. Cost is a bit steep. With increase everywhere, except my federal government paycheck, I just can't catch a break. My submittal is so easy. All I'm asking for a double check and keep my information security without 3rd party being part of our agreement.
Date published: 2022-03-15
Rated 3 out of 5 by from Good but improvements are needed TurboTax does a great asking a lot of questions to guide you through your return. I did encountered 2 issues that required calls to the Turbo Support Center Support. One was somewhat answered and the other was not.
Date published: 2022-03-15
Rated 5 out of 5 by from Great product. Great experience overall. Highly recommend to others.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Comes Through for Me Always easy to understand and the help line provides the extra information needed.
Date published: 2022-03-15
Rated 3 out of 5 by from Terrible this year. Duplicated forms added Usually it's easy. This year....terrible experience. Too many duplicated forms and processes with a clear explanation for stock investments
Date published: 2022-03-15
Rated 5 out of 5 by from Great Experience It was a great experience and we enjoyed working with Tom!
Date published: 2022-03-15
Rated 5 out of 5 by from EASY TO USE AS ALWAYS ALL THE STEPS ARE EASY TO FOLLOW. TURBOTAX WILL TELL YOU WHEN TO REVIEW AND MOVE TO THE NEXT STEP.
Date published: 2022-03-15
Rated 5 out of 5 by from Lonnie Morris is a tax rock star Both technologically and interpersonally, Turbo Tax has a winner in the Full Service product. May all the experts be a good as Lonnie.
Date published: 2022-03-15
Rated 5 out of 5 by from Best tax filing service out there This was my first year using the TurboTax Live feature and it was extremely helpful! My tax expect was well informed and did everything he could to make sure my return was done right. I will always recommend using TurboTax for filing taxes!
Date published: 2022-03-15
Rated 5 out of 5 by from V.I.P. At first I was worried this was a whole different tax bracket for me, I was in the unknown. Pat jumped right in and told me not to worry it just looks complicated. She kept me informed and was very detailed so I was never confused or unaware and kept up to speed with every step. The feeling was very personal like I was her only customer even in late nights and weekends. Worked with me around my crazy work hours and all best experience ever.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 8616
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Cost to High. Cost is a bit steep. With increase everywhere, except my federal government paycheck, I just can't catch a break. My submittal is so easy. All I'm asking for a double check and keep my information security without 3rd party being part of our agreement.
Date published: 2022-03-15
Rated 3 out of 5 by from Good but improvements are needed TurboTax does a great asking a lot of questions to guide you through your return. I did encountered 2 issues that required calls to the Turbo Support Center Support. One was somewhat answered and the other was not.
Date published: 2022-03-15
Rated 5 out of 5 by from Great product. Great experience overall. Highly recommend to others.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Comes Through for Me Always easy to understand and the help line provides the extra information needed.
Date published: 2022-03-15
Rated 3 out of 5 by from Terrible this year. Duplicated forms added Usually it's easy. This year....terrible experience. Too many duplicated forms and processes with a clear explanation for stock investments
Date published: 2022-03-15
Rated 5 out of 5 by from Great Experience It was a great experience and we enjoyed working with Tom!
Date published: 2022-03-15
Rated 5 out of 5 by from EASY TO USE AS ALWAYS ALL THE STEPS ARE EASY TO FOLLOW. TURBOTAX WILL TELL YOU WHEN TO REVIEW AND MOVE TO THE NEXT STEP.
Date published: 2022-03-15
Rated 5 out of 5 by from Lonnie Morris is a tax rock star Both technologically and interpersonally, Turbo Tax has a winner in the Full Service product. May all the experts be a good as Lonnie.
Date published: 2022-03-15
Rated 5 out of 5 by from Best tax filing service out there This was my first year using the TurboTax Live feature and it was extremely helpful! My tax expect was well informed and did everything he could to make sure my return was done right. I will always recommend using TurboTax for filing taxes!
Date published: 2022-03-15
Rated 5 out of 5 by from V.I.P. At first I was worried this was a whole different tax bracket for me, I was in the unknown. Pat jumped right in and told me not to worry it just looks complicated. She kept me informed and was very detailed so I was never confused or unaware and kept up to speed with every step. The feeling was very personal like I was her only customer even in late nights and weekends. Worked with me around my crazy work hours and all best experience ever.
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 8616