TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
J Rue from
Always a great experience
A lot of changes for me this past year and Turbo Tax made it easy.
Date published: 2023-02-28
Rated 5 out of 5 by
Nonomous from
TurboTax works
Have used TurboTax for several years, is easy and recommend it
Date published: 2023-02-28
Rated 5 out of 5 by
RTS3738 from
Fantastic Product
Easy to use with excellent help features. Will use next year
Date published: 2023-02-28
Rated 2 out of 5 by
Dan Kon from
Too expensive
Love the service. Don't love losing half my refund in dumb fees.
Date published: 2023-02-28
Rated 5 out of 5 by
Summer6489 from
Turbo Tax is Awesome!
Very simple, quick and accurate!! I have used Turbo Tax for several years now with no problems at all.
Date published: 2023-02-28
Rated 3 out of 5 by
Colonel S from
2022 TAx Documentation
Everything worked fine until I had to pay. The button to pay and process order did not appear on the page with all the payment information.
Date published: 2023-02-28
Rated 5 out of 5 by
Clairr from
Wonderful
They are Great what else can I say about them so yeah
Date published: 2023-02-28
Rated 5 out of 5 by
NJMAMARED from
SO GLAD I CHOSE TURBO
This is the easiest and most complete tax filing that can be done anywhere and the live assist directed me right to the place to find the answer.
Date published: 2023-02-28
Rated 2 out of 5 by
Not so happy this year from
TurboTax not what it used to be
I found this year is filing particularly tiresome I don't know how they've changed the software of their programs but it just didn't feel as easy as it has in the past. I don't know if I reviewed last year but last year I had gotten you know the live Chad most expensive thing and when I called on the expert I discovered that I knew more about the taxes than they did actually they didn't even know what I was referring to and had to put me on hold several times to discuss it with other people and still did not come back with an answer. So I did not opt to get that this year. And then I find that I want to say originally they had said the cost of the taxes but then when finally at all comes down in the end it's a higher price than what the advertising was. And I do not like how they continue to push to get you to add the $60 more on and and I find try to trick you into adding it on and I'm still not certain that they didn't add it on. I don't know what other people are available other than TurboTax because I've always used TurboTax for quite a while now 11 years but I am considering looking at other options.
Date published: 2023-02-28
Rated 5 out of 5 by
well100 from
So very thankful for Turbo Tax
Good turbo tax walks you through step by step and answers most questions
All TurboTax® Offerings Reviews - Page 8613
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
J Rue from
Always a great experience
A lot of changes for me this past year and Turbo Tax made it easy.
Date published: 2023-02-28
Rated 5 out of 5 by
Nonomous from
TurboTax works
Have used TurboTax for several years, is easy and recommend it
Date published: 2023-02-28
Rated 5 out of 5 by
RTS3738 from
Fantastic Product
Easy to use with excellent help features. Will use next year
Date published: 2023-02-28
Rated 2 out of 5 by
Dan Kon from
Too expensive
Love the service. Don't love losing half my refund in dumb fees.
Date published: 2023-02-28
Rated 5 out of 5 by
Summer6489 from
Turbo Tax is Awesome!
Very simple, quick and accurate!! I have used Turbo Tax for several years now with no problems at all.
Date published: 2023-02-28
Rated 3 out of 5 by
Colonel S from
2022 TAx Documentation
Everything worked fine until I had to pay. The button to pay and process order did not appear on the page with all the payment information.
Date published: 2023-02-28
Rated 5 out of 5 by
Clairr from
Wonderful
They are Great what else can I say about them so yeah
Date published: 2023-02-28
Rated 5 out of 5 by
NJMAMARED from
SO GLAD I CHOSE TURBO
This is the easiest and most complete tax filing that can be done anywhere and the live assist directed me right to the place to find the answer.
Date published: 2023-02-28
Rated 2 out of 5 by
Not so happy this year from
TurboTax not what it used to be
I found this year is filing particularly tiresome I don't know how they've changed the software of their programs but it just didn't feel as easy as it has in the past. I don't know if I reviewed last year but last year I had gotten you know the live Chad most expensive thing and when I called on the expert I discovered that I knew more about the taxes than they did actually they didn't even know what I was referring to and had to put me on hold several times to discuss it with other people and still did not come back with an answer. So I did not opt to get that this year. And then I find that I want to say originally they had said the cost of the taxes but then when finally at all comes down in the end it's a higher price than what the advertising was. And I do not like how they continue to push to get you to add the $60 more on and and I find try to trick you into adding it on and I'm still not certain that they didn't add it on. I don't know what other people are available other than TurboTax because I've always used TurboTax for quite a while now 11 years but I am considering looking at other options.
Date published: 2023-02-28
Rated 5 out of 5 by
well100 from
So very thankful for Turbo Tax
Good turbo tax walks you through step by step and answers most questions
All TurboTax® Offerings Reviews - Page 8613
Date published: 2023-02-28