TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Phyllis was great! Phyllis was amazing and helped me figure out the craziness of my taxes! She was so helpful!
Date published: 2022-04-01
Rated 4 out of 5 by from Super easy with past use setup/import Clear progress and easy explanation for each step. Resources for those steps that are not so easy. Review can use improvement: asks for name of (forgot to enter) Payer, but without any reference. If you had several payers, and forgot to enter the name of two, etc. So you have to navigate back to the original entry. Also very annoying they do not mention a $20 fee for filing state taxes, until the last page. Back, back, back 9 times to uncheck that box. Tsk, tsk. After being such a good service it left a bad taste in my mouth.
Date published: 2022-04-01
Rated 5 out of 5 by from Super simple to File my taxes Very simple to file my taxes. I have used this product for years and have never had any issues.
Date published: 2022-04-01
Rated 2 out of 5 by from The state tax [programs are not consistent I had to speak with 2 different TurboTax experts and their answers were contradictive to each other's. It took over a month to get an answer and when zi was trying to work it out, they got "disconnected" without a call back
Date published: 2022-04-01
Rated 5 out of 5 by from easy to use simple to use and affordable price. Ive been using this program for 6yrs
Date published: 2022-04-01
Rated 4 out of 5 by from TT is great - but could do better TT comm channels are really bad. I have to log into TT to send a message to my accountant. Not having normal comm channels cause us to miss meetings and made general comm very frustrating. TT was not able to help me with a Form 5500. I've had to hire another accountant to complete that form for me.
Date published: 2022-04-01
Rated 2 out of 5 by from Love Turbo Tax Elenora was amazing!! She figured out my issue and walked me through fixing it!!
Date published: 2022-04-01
Rated 5 out of 5 by from great IT WASN'T BAD ,IT WAS EASIER THEN I THOUGHT IT WOULD BE .
Date published: 2022-04-01
Rated 5 out of 5 by from awesome I have been using turbo tax for last 20 years, great
Date published: 2022-04-01
Rated 5 out of 5 by from Something that seems so hard ,made easy ! Absolutely the easiest and only to file and got me just as much money as anyone else
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 8607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Phyllis was great! Phyllis was amazing and helped me figure out the craziness of my taxes! She was so helpful!
Date published: 2022-04-01
Rated 4 out of 5 by from Super easy with past use setup/import Clear progress and easy explanation for each step. Resources for those steps that are not so easy. Review can use improvement: asks for name of (forgot to enter) Payer, but without any reference. If you had several payers, and forgot to enter the name of two, etc. So you have to navigate back to the original entry. Also very annoying they do not mention a $20 fee for filing state taxes, until the last page. Back, back, back 9 times to uncheck that box. Tsk, tsk. After being such a good service it left a bad taste in my mouth.
Date published: 2022-04-01
Rated 5 out of 5 by from Super simple to File my taxes Very simple to file my taxes. I have used this product for years and have never had any issues.
Date published: 2022-04-01
Rated 2 out of 5 by from The state tax [programs are not consistent I had to speak with 2 different TurboTax experts and their answers were contradictive to each other's. It took over a month to get an answer and when zi was trying to work it out, they got "disconnected" without a call back
Date published: 2022-04-01
Rated 5 out of 5 by from easy to use simple to use and affordable price. Ive been using this program for 6yrs
Date published: 2022-04-01
Rated 4 out of 5 by from TT is great - but could do better TT comm channels are really bad. I have to log into TT to send a message to my accountant. Not having normal comm channels cause us to miss meetings and made general comm very frustrating. TT was not able to help me with a Form 5500. I've had to hire another accountant to complete that form for me.
Date published: 2022-04-01
Rated 2 out of 5 by from Love Turbo Tax Elenora was amazing!! She figured out my issue and walked me through fixing it!!
Date published: 2022-04-01
Rated 5 out of 5 by from great IT WASN'T BAD ,IT WAS EASIER THEN I THOUGHT IT WOULD BE .
Date published: 2022-04-01
Rated 5 out of 5 by from awesome I have been using turbo tax for last 20 years, great
Date published: 2022-04-01
Rated 5 out of 5 by from Something that seems so hard ,made easy ! Absolutely the easiest and only to file and got me just as much money as anyone else
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 8607