TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from LOVED IT It was easy. I was nervous about doing it this way, but my son said to try it.
Date published: 2021-03-02
Rated 5 out of 5 by from Filing Taxes Made Easy! I appreciated the format, the guidance and the words of encouragement along the way.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome! Quick and easy. The prompts are there and it is self explanatory.
Date published: 2021-03-02
Rated 4 out of 5 by from it's good but confusing i didn't have to pay much to get my tax done. easy to use
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly Very easy to understand and use. Explanations of some questions made it very user friendly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was excellent I had a great experience with Turbo Tax. Much easier then the tax preparer I used last year. Would use them again.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was awesome My experience with Turbo Tax was excellent and was very professional. .This was my first time filing my taxes and the live call was very beneficial as the expert walked me through each step and helped me to understand the format completing the tax forms.
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I use TurboTax Even though I deleted income for a job I did not have in 2020, TurboTax forced me to fill out the information for a W-2 that I would have received if I did work there. I was unable to delete this information and could not move forward with filing my returns unless I entered the information that did not exist. I just entered "0's" for every section of the W-2.
Date published: 2021-03-02
Rated 5 out of 5 by from Helpful, but definitely still takes time. I've had complicated tax situations and TurboTax has been really great with helping understand things. It gets a little frustrating when you're asked to provide documents that you weren't aware you needed and need to go look for them, but the save as you go feature helps deal with that.
Date published: 2021-03-02
Rated 5 out of 5 by from Covid19 sucks, Torbotax doesn't Easy Peasy, asked all the right questions and very Intuit-ive (see what I did there :). The answers to questions were very helpful. This is the 2nd year I have used Turbotax instead of the other software and am much happier with the experience.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8607
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from LOVED IT It was easy. I was nervous about doing it this way, but my son said to try it.
Date published: 2021-03-02
Rated 5 out of 5 by from Filing Taxes Made Easy! I appreciated the format, the guidance and the words of encouragement along the way.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome! Quick and easy. The prompts are there and it is self explanatory.
Date published: 2021-03-02
Rated 4 out of 5 by from it's good but confusing i didn't have to pay much to get my tax done. easy to use
Date published: 2021-03-02
Rated 5 out of 5 by from Very User Friendly Very easy to understand and use. Explanations of some questions made it very user friendly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was excellent I had a great experience with Turbo Tax. Much easier then the tax preparer I used last year. Would use them again.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was awesome My experience with Turbo Tax was excellent and was very professional. .This was my first time filing my taxes and the live call was very beneficial as the expert walked me through each step and helped me to understand the format completing the tax forms.
Date published: 2021-03-02
Rated 1 out of 5 by from Last time I use TurboTax Even though I deleted income for a job I did not have in 2020, TurboTax forced me to fill out the information for a W-2 that I would have received if I did work there. I was unable to delete this information and could not move forward with filing my returns unless I entered the information that did not exist. I just entered "0's" for every section of the W-2.
Date published: 2021-03-02
Rated 5 out of 5 by from Helpful, but definitely still takes time. I've had complicated tax situations and TurboTax has been really great with helping understand things. It gets a little frustrating when you're asked to provide documents that you weren't aware you needed and need to go look for them, but the save as you go feature helps deal with that.
Date published: 2021-03-02
Rated 5 out of 5 by from Covid19 sucks, Torbotax doesn't Easy Peasy, asked all the right questions and very Intuit-ive (see what I did there :). The answers to questions were very helpful. This is the 2nd year I have used Turbotax instead of the other software and am much happier with the experience.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8607