TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from For a simple return this year, less than 30 min. I have used different levels of the product over the years based on how complex my situation was. This year was simple, I did simple. Even in complex years, it rarely took more than 2 hours, most of that was looking stuff up in my records.
Date published: 2023-02-28
Rated 5 out of 5 by from Very easy to work with the software very efficient the customer service agent very nice and knew everything I was asking for help
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax Review I had a good experience with TurboTax. I would recommend this to others because the process was very simple and easy to use.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is Awesome! I used a live expert with Turbotax and she was so helpful
Date published: 2023-02-28
Rated 4 out of 5 by from Good I did not engage with a live chat the process wasn't to hard. I was able to navigate thru the process on my own.
Date published: 2023-02-28
Rated 4 out of 5 by from TuboTax compared to Tax Slayer TurboTax is a good answer questions based tax software but does not always covered every example. This leads to inexperience prepares not knowing if their document is yes or no to the question. Example: Retirement qualified fund? 401K is not listed
Date published: 2023-02-28
Rated 4 out of 5 by from Fair but costly Had a difficult time figuring out the last review question on the federal return as it was an incomplete though and the form it took me too was not any help and ended up going through the entire federal return 6 times to figure it out.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax service is awesome! The expert was very thorough in explaining the process.
Date published: 2023-02-28
Rated 5 out of 5 by from Been great for years I’ve been using TurboTax since 2017 and It’s always a easy process
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is Quick Quik and easy, straight forward and I love all the checks and balances
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8605
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from For a simple return this year, less than 30 min. I have used different levels of the product over the years based on how complex my situation was. This year was simple, I did simple. Even in complex years, it rarely took more than 2 hours, most of that was looking stuff up in my records.
Date published: 2023-02-28
Rated 5 out of 5 by from Very easy to work with the software very efficient the customer service agent very nice and knew everything I was asking for help
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax Review I had a good experience with TurboTax. I would recommend this to others because the process was very simple and easy to use.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbotax is Awesome! I used a live expert with Turbotax and she was so helpful
Date published: 2023-02-28
Rated 4 out of 5 by from Good I did not engage with a live chat the process wasn't to hard. I was able to navigate thru the process on my own.
Date published: 2023-02-28
Rated 4 out of 5 by from TuboTax compared to Tax Slayer TurboTax is a good answer questions based tax software but does not always covered every example. This leads to inexperience prepares not knowing if their document is yes or no to the question. Example: Retirement qualified fund? 401K is not listed
Date published: 2023-02-28
Rated 4 out of 5 by from Fair but costly Had a difficult time figuring out the last review question on the federal return as it was an incomplete though and the form it took me too was not any help and ended up going through the entire federal return 6 times to figure it out.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax service is awesome! The expert was very thorough in explaining the process.
Date published: 2023-02-28
Rated 5 out of 5 by from Been great for years I’ve been using TurboTax since 2017 and It’s always a easy process
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is Quick Quik and easy, straight forward and I love all the checks and balances
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8605