TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Martin_Texas from
For a simple return this year, less than 30 min.
I have used different levels of the product over the years based on how complex my situation was. This year was simple, I did simple. Even in complex years, it rarely took more than 2 hours, most of that was looking stuff up in my records.
Date published: 2023-02-28
Rated 5 out of 5 by
Alex12092013 from
Very easy to work with the software
very efficient the customer service agent very nice and knew everything I was asking for help
Date published: 2023-02-28
Rated 5 out of 5 by
Licash22 from
TurboTax Review
I had a good experience with TurboTax. I would recommend this to others because the process was very simple and easy to use.
Date published: 2023-02-28
Rated 5 out of 5 by
Sky1298765 from
Turbotax is Awesome!
I used a live expert with Turbotax and she was so helpful
Date published: 2023-02-28
Rated 4 out of 5 by
Lisa Faye from
Good
I did not engage with a live chat the process wasn't to hard. I was able to navigate thru the process on my own.
Date published: 2023-02-28
Rated 4 out of 5 by
My Rev from
TuboTax compared to Tax Slayer
TurboTax is a good answer questions based tax software but does not always covered every example. This leads to inexperience prepares not knowing if their document is yes or no to the question. Example: Retirement qualified fund? 401K is not listed
Date published: 2023-02-28
Rated 4 out of 5 by
21Bill7 from
Fair but costly
Had a difficult time figuring out the last review question on the federal return as it was an incomplete though and the form it took me too was not any help and ended up going through the entire federal return 6 times to figure it out.
Date published: 2023-02-28
Rated 5 out of 5 by
rodriguezcr from
Turbo tax service is awesome!
The expert was very thorough in explaining the process.
Date published: 2023-02-28
Rated 5 out of 5 by
Shard24 from
Been great for years
I’ve been using TurboTax since 2017 and It’s always a easy process
Date published: 2023-02-28
Rated 5 out of 5 by
Chrissy1060 from
Turbo Tax is Quick
Quik and easy, straight forward and I love all the checks and balances
All TurboTax® Offerings Reviews - Page 8605
Date published: 2023-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Martin_Texas from
For a simple return this year, less than 30 min.
I have used different levels of the product over the years based on how complex my situation was. This year was simple, I did simple. Even in complex years, it rarely took more than 2 hours, most of that was looking stuff up in my records.
Date published: 2023-02-28
Rated 5 out of 5 by
Alex12092013 from
Very easy to work with the software
very efficient the customer service agent very nice and knew everything I was asking for help
Date published: 2023-02-28
Rated 5 out of 5 by
Licash22 from
TurboTax Review
I had a good experience with TurboTax. I would recommend this to others because the process was very simple and easy to use.
Date published: 2023-02-28
Rated 5 out of 5 by
Sky1298765 from
Turbotax is Awesome!
I used a live expert with Turbotax and she was so helpful
Date published: 2023-02-28
Rated 4 out of 5 by
Lisa Faye from
Good
I did not engage with a live chat the process wasn't to hard. I was able to navigate thru the process on my own.
Date published: 2023-02-28
Rated 4 out of 5 by
My Rev from
TuboTax compared to Tax Slayer
TurboTax is a good answer questions based tax software but does not always covered every example. This leads to inexperience prepares not knowing if their document is yes or no to the question. Example: Retirement qualified fund? 401K is not listed
Date published: 2023-02-28
Rated 4 out of 5 by
21Bill7 from
Fair but costly
Had a difficult time figuring out the last review question on the federal return as it was an incomplete though and the form it took me too was not any help and ended up going through the entire federal return 6 times to figure it out.
Date published: 2023-02-28
Rated 5 out of 5 by
rodriguezcr from
Turbo tax service is awesome!
The expert was very thorough in explaining the process.
Date published: 2023-02-28
Rated 5 out of 5 by
Shard24 from
Been great for years
I’ve been using TurboTax since 2017 and It’s always a easy process
Date published: 2023-02-28
Rated 5 out of 5 by
Chrissy1060 from
Turbo Tax is Quick
Quik and easy, straight forward and I love all the checks and balances
All TurboTax® Offerings Reviews - Page 8605
Date published: 2023-02-28