TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Spotty41 from
Easy Peasy
Another year of dreaded taxes getting done, but at least turbotax made it easy
Date published: 2023-04-18
Rated 1 out of 5 by
lost in the weeds from
Missed a major error and bad service to fix it
TurboTax missed a major error in my deductions when checking through my files which caused my return to be rejected. When I called to get them information fixed, I was give mis-information on how to solve the problem, luckily, I knew that wasn't the fix and tried again. When I called back, two of the items on deductions were missing so I had to go through two more service representatives to correct the issue. It resulted in me losing over $400 in my refund. Had I known sooner, I wouldn't have paid for the max benefits upgrade. Very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by
Poetnerd from
Good User Interface. Good help with problems.
I have used TurboTax for some time. The EasyStep is just like how I used to do my taxes with an accountant. We go through all the questions, and make sure everything is there. This year I had a hiccup with foreign tax paid, but the phone support got me through it.
Date published: 2023-04-18
Rated 5 out of 5 by
kavalier from
TurboTax is the greatest!
This was such an easy way to file taxes and I got a higher refund than I would have normally!
Date published: 2023-04-18
Rated 3 out of 5 by
mecrump from
Overpriced for Premium
My taxes are fairly simple at this point, but because I have capital gains I am required to get the "premium", yet I dont see any benefits to having to pay more. This year I tried to use the "live help" that is touted as a benefit, and it is not live..it is a virtual key word response. Then I asked to have someone call me MULTIPLE times and each time it would call and a rep would sit there silent. So was NO help. The benefit of this premium plan again is.....
Date published: 2023-04-18
Rated 5 out of 5 by
JL_Tax from
Turbo Tax Again
Filing Taxes made very easy. Thanks for everything.
Date published: 2023-04-18
Rated 4 out of 5 by
rohit576 from
A bit expensive, but works well.
Experience was good. But I did find it a bit expensive for a simple return like ours.
Date published: 2023-04-18
Rated 4 out of 5 by
SpencerN from
Pretty good
Fairly easy, but terms change. There was no clear direction for where to enter my cost for materials and equipment I resold. That's a big omission for my business
Date published: 2023-04-18
Rated 5 out of 5 by
null from
GUIDE MY HAND
Laura was so friendly, efficient, and professional; we even got disconnected, when she change her head phones and she called me right back. what a relief! THANK YOU SO MUCH LAURA
Date published: 2023-04-18
Rated 4 out of 5 by
crowleyman from
Had complicated return, took awhile
it can get confusing when dealing with complicated issues
All TurboTax® Offerings Reviews - Page 861
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Spotty41 from
Easy Peasy
Another year of dreaded taxes getting done, but at least turbotax made it easy
Date published: 2023-04-18
Rated 1 out of 5 by
lost in the weeds from
Missed a major error and bad service to fix it
TurboTax missed a major error in my deductions when checking through my files which caused my return to be rejected. When I called to get them information fixed, I was give mis-information on how to solve the problem, luckily, I knew that wasn't the fix and tried again. When I called back, two of the items on deductions were missing so I had to go through two more service representatives to correct the issue. It resulted in me losing over $400 in my refund. Had I known sooner, I wouldn't have paid for the max benefits upgrade. Very disappointed.
Date published: 2023-04-18
Rated 5 out of 5 by
Poetnerd from
Good User Interface. Good help with problems.
I have used TurboTax for some time. The EasyStep is just like how I used to do my taxes with an accountant. We go through all the questions, and make sure everything is there. This year I had a hiccup with foreign tax paid, but the phone support got me through it.
Date published: 2023-04-18
Rated 5 out of 5 by
kavalier from
TurboTax is the greatest!
This was such an easy way to file taxes and I got a higher refund than I would have normally!
Date published: 2023-04-18
Rated 3 out of 5 by
mecrump from
Overpriced for Premium
My taxes are fairly simple at this point, but because I have capital gains I am required to get the "premium", yet I dont see any benefits to having to pay more. This year I tried to use the "live help" that is touted as a benefit, and it is not live..it is a virtual key word response. Then I asked to have someone call me MULTIPLE times and each time it would call and a rep would sit there silent. So was NO help. The benefit of this premium plan again is.....
Date published: 2023-04-18
Rated 5 out of 5 by
JL_Tax from
Turbo Tax Again
Filing Taxes made very easy. Thanks for everything.
Date published: 2023-04-18
Rated 4 out of 5 by
rohit576 from
A bit expensive, but works well.
Experience was good. But I did find it a bit expensive for a simple return like ours.
Date published: 2023-04-18
Rated 4 out of 5 by
SpencerN from
Pretty good
Fairly easy, but terms change. There was no clear direction for where to enter my cost for materials and equipment I resold. That's a big omission for my business
Date published: 2023-04-18
Rated 5 out of 5 by
null from
GUIDE MY HAND
Laura was so friendly, efficient, and professional; we even got disconnected, when she change her head phones and she called me right back. what a relief! THANK YOU SO MUCH LAURA
Date published: 2023-04-18
Rated 4 out of 5 by
crowleyman from
Had complicated return, took awhile
it can get confusing when dealing with complicated issues
All TurboTax® Offerings Reviews - Page 861
Date published: 2023-04-18