TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Sher1928 from
Turbo Tax is Alright
I wish they would have prompted me to check the box not to carryback my loss, but they didn't. So I don't have the opportunity to carryforward my loss. It's Turbotax's fault.
Date published: 2022-03-16
Rated 5 out of 5 by
Gary III from
Turbo Tax for Business
Great Product; but you have to keep very good records to get all your allowablre deductions
Date published: 2022-03-16
Rated 1 out of 5 by
David Rxxxx from
Very problematic
Depreciation categories need a lot of work. Reconciliation of accounts is a mysterious process, forcing you into form modes and hours of research or trials with manual entries to achieve a simple result. The California State return has numerous issues. If the developers would sit down with accountants and do some actual returns for businesses these issues would readily be discovered and could be worked on. Please keep working to improve these products.
Date published: 2022-03-16
Rated 5 out of 5 by
JP the man from
Free
Free and easy. So glad for that. Too many characters required to write a review.
Date published: 2022-03-16
Rated 5 out of 5 by
Cool35 from
Excellent service will be recommending to everyone
Excellent service I will be recommending to everyone I know
Date published: 2022-03-16
Rated 5 out of 5 by
MIZTY01 from
Loved Turbo Tax
Easy to use and user friendly. This is the second year!
Date published: 2022-03-16
Rated 4 out of 5 by
Lorr2021 from
Turbo Tax is Great
It walks you through it step by step which makes it easier to use with the exception of it would be nice to efile with NC State taxes....
Date published: 2022-03-16
Rated 5 out of 5 by
WillYV97 from
Awesome tax filing experience!
I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by
Spartan2020xyz from
Turbo is quick
Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by
NatP70 from
TurboTax
I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
All TurboTax® Offerings Reviews - Page 8599
Date published: 2022-03-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Sher1928 from
Turbo Tax is Alright
I wish they would have prompted me to check the box not to carryback my loss, but they didn't. So I don't have the opportunity to carryforward my loss. It's Turbotax's fault.
Date published: 2022-03-16
Rated 5 out of 5 by
Gary III from
Turbo Tax for Business
Great Product; but you have to keep very good records to get all your allowablre deductions
Date published: 2022-03-16
Rated 1 out of 5 by
David Rxxxx from
Very problematic
Depreciation categories need a lot of work. Reconciliation of accounts is a mysterious process, forcing you into form modes and hours of research or trials with manual entries to achieve a simple result. The California State return has numerous issues. If the developers would sit down with accountants and do some actual returns for businesses these issues would readily be discovered and could be worked on. Please keep working to improve these products.
Date published: 2022-03-16
Rated 5 out of 5 by
JP the man from
Free
Free and easy. So glad for that. Too many characters required to write a review.
Date published: 2022-03-16
Rated 5 out of 5 by
Cool35 from
Excellent service will be recommending to everyone
Excellent service I will be recommending to everyone I know
Date published: 2022-03-16
Rated 5 out of 5 by
MIZTY01 from
Loved Turbo Tax
Easy to use and user friendly. This is the second year!
Date published: 2022-03-16
Rated 4 out of 5 by
Lorr2021 from
Turbo Tax is Great
It walks you through it step by step which makes it easier to use with the exception of it would be nice to efile with NC State taxes....
Date published: 2022-03-16
Rated 5 out of 5 by
WillYV97 from
Awesome tax filing experience!
I was having trouble filing my W2 and I chose the option to have someone guide me. I got a call in 3 minutes and Terri was able to assist me right away. I have to say one of the best customer experience I’ve had in a while.
Date published: 2022-03-16
Rated 4 out of 5 by
Spartan2020xyz from
Turbo is quick
Pretty quick and accurate -professional service -Immediate fed back.
Date published: 2022-03-16
Rated 4 out of 5 by
NatP70 from
TurboTax
I have been using TurboTax for many years, and I am overall satisfied with the product. It has been very useful for filing our own taxes. There have been some changes or adjustments to program that have not functioned as smoothly as I would like requiring additional time to complete taxes.
All TurboTax® Offerings Reviews - Page 8599
Date published: 2022-03-16