TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Too much money Turbotax was easy to use, but overpriced for what I did. Only had four forms and it was over $70.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax is great! I have filed taxed through TurboTax for several years now and it's been the best choice I could have made! It's very easy to do and you don't feel alone because they help you step by step.
Date published: 2022-03-25
Rated 4 out of 5 by from Education section is very difficult to follow I have a difficult time trying to figure out how to load information for 529 plan reimbursements and understanding how to load scholarship information and if it is taxable or not. Also, HSA instructions are vague
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Peasy First time doing my LLC tax filing and it took me less than two hours once I had my booking keeping for the year in front of me.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Sarah was awesome!!! It was quick and painless. I have been happy with turbo tax since I started using it 7 years ago.
Date published: 2022-03-25
Rated 4 out of 5 by from easy to use simple and easy to use, very straightforward, and keeps you engaged
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax is quick, efficient and very thorough. Makes taxes quick and easy to do. It covers every type of income and researches every opportunity to save.
Date published: 2022-03-25
Rated 3 out of 5 by from Turbotax did ok after help I have used turbotax for 4 years and this is the first year I had to get help because somehow the machine deleted a period on one statement but the same period was there on other pages. This made my income 160Million and tax owed 650K. Did not leave a feeling of confidence. With the helper looking at my screen I had to delete a 1099R and reinput it again to make this error go away. After that it worked great.
Date published: 2022-03-25
Rated 4 out of 5 by from I've used Turbo Tax for 17 years...Enough said. Turbo Tax pulls my personal and general data from the previous year's returns. A great time saver. Also having the ability to download my Consolidated 1099 info from my brokerage account directly saves a lot of potential errors. I really appreciate all of the upgrades over the previous 17 years. I had to install the software twice while I worked on my return. The error message stated that Michigan updates failed to load during two of my sessions.
Date published: 2022-03-25
Rated 5 out of 5 by from turbo tax eliminates my tax prep stress very convenient and hassle-free process. third year in a row for me using turbo tax to prepare and file my taxes. highly recommend to those who don't want to spend hours doing their own taxes.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 8592
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too much money Turbotax was easy to use, but overpriced for what I did. Only had four forms and it was over $70.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax is great! I have filed taxed through TurboTax for several years now and it's been the best choice I could have made! It's very easy to do and you don't feel alone because they help you step by step.
Date published: 2022-03-25
Rated 4 out of 5 by from Education section is very difficult to follow I have a difficult time trying to figure out how to load information for 529 plan reimbursements and understanding how to load scholarship information and if it is taxable or not. Also, HSA instructions are vague
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Peasy First time doing my LLC tax filing and it took me less than two hours once I had my booking keeping for the year in front of me.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax Sarah was awesome!!! It was quick and painless. I have been happy with turbo tax since I started using it 7 years ago.
Date published: 2022-03-25
Rated 4 out of 5 by from easy to use simple and easy to use, very straightforward, and keeps you engaged
Date published: 2022-03-25
Rated 5 out of 5 by from Turbotax is quick, efficient and very thorough. Makes taxes quick and easy to do. It covers every type of income and researches every opportunity to save.
Date published: 2022-03-25
Rated 3 out of 5 by from Turbotax did ok after help I have used turbotax for 4 years and this is the first year I had to get help because somehow the machine deleted a period on one statement but the same period was there on other pages. This made my income 160Million and tax owed 650K. Did not leave a feeling of confidence. With the helper looking at my screen I had to delete a 1099R and reinput it again to make this error go away. After that it worked great.
Date published: 2022-03-25
Rated 4 out of 5 by from I've used Turbo Tax for 17 years...Enough said. Turbo Tax pulls my personal and general data from the previous year's returns. A great time saver. Also having the ability to download my Consolidated 1099 info from my brokerage account directly saves a lot of potential errors. I really appreciate all of the upgrades over the previous 17 years. I had to install the software twice while I worked on my return. The error message stated that Michigan updates failed to load during two of my sessions.
Date published: 2022-03-25
Rated 5 out of 5 by from turbo tax eliminates my tax prep stress very convenient and hassle-free process. third year in a row for me using turbo tax to prepare and file my taxes. highly recommend to those who don't want to spend hours doing their own taxes.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 8592