TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
veryunsatisfied1 from
Misleading
This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
Rated 5 out of 5 by
Gnarleyroo from
Great Product
Ernesto was very fast and thorough. This was so much easier than former years.
Date published: 2022-03-26
Rated 4 out of 5 by
kull44 from
not bad
deducted 1 star because you can't E-file if you don't owe taxes or have a refund.
Date published: 2022-03-26
Rated 5 out of 5 by
willowval from
Really simple and easy
This was my first year filing taxes, so I was a bit nervous and confused. However, TurboTax made the process really easy to understand, and my tax expert was really efficient. I would absolutely recommend TurboTax to anyone looking to file taxes
Date published: 2022-03-26
Rated 5 out of 5 by
Mdkonke1 from
Love turbo tax
Spoke with a turbo tax expert and she really helped me out!
Date published: 2022-03-26
Rated 5 out of 5 by
Barry7 from
Turbo Tax is so easy to use!
Had a question about a W-2 and Christine was so helpful in resolving the issue. We have used Turbo Tax for many years now and have had no issues. User friendly and we like having the backup when we have questions.
Date published: 2022-03-26
Rated 5 out of 5 by
Scott Rocks from
Turbo TAx is smart, well thought out application!
The questions and clues are well done! I appreciate the questions of..does this apply to you and then you have time to dig up all the paper work.
Date published: 2022-03-26
Rated 4 out of 5 by
gre51 from
Love Turbo Tax
Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
Rated 4 out of 5 by
BMMCKEE7 from
Turbo tax is very good
it was quite easy, i had no issues, I would Recomend
Date published: 2022-03-26
Rated 5 out of 5 by
Jae321 from
I love turbo tax
Great customer service I didn’t expect to receive help as quick as I did thank you
All TurboTax® Offerings Reviews - Page 8590
Date published: 2022-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
veryunsatisfied1 from
Misleading
This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
Rated 5 out of 5 by
Gnarleyroo from
Great Product
Ernesto was very fast and thorough. This was so much easier than former years.
Date published: 2022-03-26
Rated 4 out of 5 by
kull44 from
not bad
deducted 1 star because you can't E-file if you don't owe taxes or have a refund.
Date published: 2022-03-26
Rated 5 out of 5 by
willowval from
Really simple and easy
This was my first year filing taxes, so I was a bit nervous and confused. However, TurboTax made the process really easy to understand, and my tax expert was really efficient. I would absolutely recommend TurboTax to anyone looking to file taxes
Date published: 2022-03-26
Rated 5 out of 5 by
Mdkonke1 from
Love turbo tax
Spoke with a turbo tax expert and she really helped me out!
Date published: 2022-03-26
Rated 5 out of 5 by
Barry7 from
Turbo Tax is so easy to use!
Had a question about a W-2 and Christine was so helpful in resolving the issue. We have used Turbo Tax for many years now and have had no issues. User friendly and we like having the backup when we have questions.
Date published: 2022-03-26
Rated 5 out of 5 by
Scott Rocks from
Turbo TAx is smart, well thought out application!
The questions and clues are well done! I appreciate the questions of..does this apply to you and then you have time to dig up all the paper work.
Date published: 2022-03-26
Rated 4 out of 5 by
gre51 from
Love Turbo Tax
Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
Rated 4 out of 5 by
BMMCKEE7 from
Turbo tax is very good
it was quite easy, i had no issues, I would Recomend
Date published: 2022-03-26
Rated 5 out of 5 by
Jae321 from
I love turbo tax
Great customer service I didn’t expect to receive help as quick as I did thank you
All TurboTax® Offerings Reviews - Page 8590
Date published: 2022-03-26