TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Misleading This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Product Ernesto was very fast and thorough. This was so much easier than former years.
Date published: 2022-03-26
Rated 4 out of 5 by from not bad deducted 1 star because you can't E-file if you don't owe taxes or have a refund.
Date published: 2022-03-26
Rated 5 out of 5 by from Really simple and easy This was my first year filing taxes, so I was a bit nervous and confused. However, TurboTax made the process really easy to understand, and my tax expert was really efficient. I would absolutely recommend TurboTax to anyone looking to file taxes
Date published: 2022-03-26
Rated 5 out of 5 by from Love turbo tax Spoke with a turbo tax expert and she really helped me out!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is so easy to use! Had a question about a W-2 and Christine was so helpful in resolving the issue. We have used Turbo Tax for many years now and have had no issues. User friendly and we like having the backup when we have questions.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo TAx is smart, well thought out application! The questions and clues are well done! I appreciate the questions of..does this apply to you and then you have time to dig up all the paper work.
Date published: 2022-03-26
Rated 4 out of 5 by from Love Turbo Tax Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo tax is very good it was quite easy, i had no issues, I would Recomend
Date published: 2022-03-26
Rated 5 out of 5 by from I love turbo tax Great customer service I didn’t expect to receive help as quick as I did thank you
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 8590
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Misleading This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Product Ernesto was very fast and thorough. This was so much easier than former years.
Date published: 2022-03-26
Rated 4 out of 5 by from not bad deducted 1 star because you can't E-file if you don't owe taxes or have a refund.
Date published: 2022-03-26
Rated 5 out of 5 by from Really simple and easy This was my first year filing taxes, so I was a bit nervous and confused. However, TurboTax made the process really easy to understand, and my tax expert was really efficient. I would absolutely recommend TurboTax to anyone looking to file taxes
Date published: 2022-03-26
Rated 5 out of 5 by from Love turbo tax Spoke with a turbo tax expert and she really helped me out!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is so easy to use! Had a question about a W-2 and Christine was so helpful in resolving the issue. We have used Turbo Tax for many years now and have had no issues. User friendly and we like having the backup when we have questions.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo TAx is smart, well thought out application! The questions and clues are well done! I appreciate the questions of..does this apply to you and then you have time to dig up all the paper work.
Date published: 2022-03-26
Rated 4 out of 5 by from Love Turbo Tax Loved using TT for the last 10+ years. Finished our Federal and State and e-filed. But... Next day realized we didn't get our Mn Property Tax Refund. Went back into the software and see that there was no question to lead us in to the Mn regular homestead credit which we qualify for. But there is one leading into the Mn special homestead credit that we do not qualify for and TT said we do not qualify for so we continued. Almost missed getting a $1,800 property tax refund. Went to forms and finished and sending manually to state. TT needs a to fix! Still love TT! Works great and save a lot of money!
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo tax is very good it was quite easy, i had no issues, I would Recomend
Date published: 2022-03-26
Rated 5 out of 5 by from I love turbo tax Great customer service I didn’t expect to receive help as quick as I did thank you
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 8590