TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I have used it for 25 years love it I wouldn't be able to do them without it. I also do my family members that don't know much about computers
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax - A Helpful Tool Turbo Tax helped us working through sometimes complex tax rules and prepared as accurate a Tax Return as possible. Quite an user friendly tool!
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Walks you right through the process and explains all the steps
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is really user-friendly I like that the tool really spells things out, and doesn't assume you know everything about taxes and forms. The live expert help tool is also really easy to use.
Date published: 2022-04-12
Rated 5 out of 5 by from turbo tax So easy and accurate, love having live to ask questions also
Date published: 2022-04-12
Rated 1 out of 5 by from worst product ive ever used absolutely awful service including 1 week unresponsiveness and multiple mistakes on my return that, had i not corrected myself, would have led to a $4000+ overpayment. will under no circumstances return to turbotax without a full refund this year. what a nightmare. i could have just done them myself for free with way less headache!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Service The site is intuitive and easy to use. Hadas provided excellent service, quick responses and knows what she is doing.
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax Complicated I do not like your web page.It is to complicated for us 80 year olds.Never had this problem ever..
Date published: 2022-04-12
Rated 4 out of 5 by from Only File with TurboTax Been using TurboTax on my own for every tax-return and haven't had an issue yet!
Date published: 2022-04-12
Rated 4 out of 5 by from Really helped I appreciated how easy it was to follow prompts. I appreciated the examples for the types of items and events that could be included in each category.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 8586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used it for 25 years love it I wouldn't be able to do them without it. I also do my family members that don't know much about computers
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax - A Helpful Tool Turbo Tax helped us working through sometimes complex tax rules and prepared as accurate a Tax Return as possible. Quite an user friendly tool!
Date published: 2022-04-12
Rated 5 out of 5 by from Easy to use Walks you right through the process and explains all the steps
Date published: 2022-04-12
Rated 5 out of 5 by from TurboTax is really user-friendly I like that the tool really spells things out, and doesn't assume you know everything about taxes and forms. The live expert help tool is also really easy to use.
Date published: 2022-04-12
Rated 5 out of 5 by from turbo tax So easy and accurate, love having live to ask questions also
Date published: 2022-04-12
Rated 1 out of 5 by from worst product ive ever used absolutely awful service including 1 week unresponsiveness and multiple mistakes on my return that, had i not corrected myself, would have led to a $4000+ overpayment. will under no circumstances return to turbotax without a full refund this year. what a nightmare. i could have just done them myself for free with way less headache!
Date published: 2022-04-12
Rated 5 out of 5 by from Great Service The site is intuitive and easy to use. Hadas provided excellent service, quick responses and knows what she is doing.
Date published: 2022-04-12
Rated 2 out of 5 by from Turbo Tax Complicated I do not like your web page.It is to complicated for us 80 year olds.Never had this problem ever..
Date published: 2022-04-12
Rated 4 out of 5 by from Only File with TurboTax Been using TurboTax on my own for every tax-return and haven't had an issue yet!
Date published: 2022-04-12
Rated 4 out of 5 by from Really helped I appreciated how easy it was to follow prompts. I appreciated the examples for the types of items and events that could be included in each category.
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 8586