TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Makes life easy Can input data whenever it is available -- and I don't have to redo the arethmetic every time I make a change
Date published: 2022-04-02
Rated 5 out of 5 by from HELLYEAH TurboTax! I have been using turbo tax for the past 6 years and never had issues and once i did encounter a problem it got resolved quickly.
Date published: 2022-04-02
Rated 5 out of 5 by from everything is awwesome everything is awesome raquel is da BEST very professional and extremely fast
Date published: 2022-04-02
Rated 4 out of 5 by from Product is great, as always The CD I purchased from Costco was missing a required file...I wasn't able to use the CD. I removed it from my computer and downloaded from the website. Then, I wasn't able to get into the state portal. I just kept in a loop, and the state wouldn't open. I called the 800-624-9066 number, was working with an agent, but she had to transfer me and was disconnected. After a break, I called again and the tech help was fantastic. It took a long time, (went thru 6 or 7 possible fixes) but the Federal file I'd almost completed was intact and I was able to continue with the State.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is helpful. There were quite a few technical problems checking out. Odetta and Christina stuck through the process until it was resolved. I also had help from Peyton who was very pleasant.
Date published: 2022-04-02
Rated 4 out of 5 by from TurboTax It was easy to use. I do not want to type anymore on this
Date published: 2022-04-02
Rated 5 out of 5 by from Sarah was great Sarah took care of me and made the process simple and painless. I'll keep filing with TurboTax going forward.
Date published: 2022-04-02
Rated 3 out of 5 by from good last year was a disaster hopefully this year is better
Date published: 2022-04-02
Rated 5 out of 5 by from Turbotax is awesome That's my first time using it and it"s great, the tax experts were qualified.
Date published: 2022-04-02
Rated 1 out of 5 by from Turbo Tax The program was harder to use than past years. There is always a surprise charge at the end too. Why is all the information collected just to review? Lost a couple more stars for that. Went from 3 to a one star.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8582
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes life easy Can input data whenever it is available -- and I don't have to redo the arethmetic every time I make a change
Date published: 2022-04-02
Rated 5 out of 5 by from HELLYEAH TurboTax! I have been using turbo tax for the past 6 years and never had issues and once i did encounter a problem it got resolved quickly.
Date published: 2022-04-02
Rated 5 out of 5 by from everything is awwesome everything is awesome raquel is da BEST very professional and extremely fast
Date published: 2022-04-02
Rated 4 out of 5 by from Product is great, as always The CD I purchased from Costco was missing a required file...I wasn't able to use the CD. I removed it from my computer and downloaded from the website. Then, I wasn't able to get into the state portal. I just kept in a loop, and the state wouldn't open. I called the 800-624-9066 number, was working with an agent, but she had to transfer me and was disconnected. After a break, I called again and the tech help was fantastic. It took a long time, (went thru 6 or 7 possible fixes) but the Federal file I'd almost completed was intact and I was able to continue with the State.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is helpful. There were quite a few technical problems checking out. Odetta and Christina stuck through the process until it was resolved. I also had help from Peyton who was very pleasant.
Date published: 2022-04-02
Rated 4 out of 5 by from TurboTax It was easy to use. I do not want to type anymore on this
Date published: 2022-04-02
Rated 5 out of 5 by from Sarah was great Sarah took care of me and made the process simple and painless. I'll keep filing with TurboTax going forward.
Date published: 2022-04-02
Rated 3 out of 5 by from good last year was a disaster hopefully this year is better
Date published: 2022-04-02
Rated 5 out of 5 by from Turbotax is awesome That's my first time using it and it"s great, the tax experts were qualified.
Date published: 2022-04-02
Rated 1 out of 5 by from Turbo Tax The program was harder to use than past years. There is always a surprise charge at the end too. Why is all the information collected just to review? Lost a couple more stars for that. Went from 3 to a one star.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 8582