TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
djp49 from
Makes life easy
Can input data whenever it is available -- and I don't have to redo the arethmetic every time I make a change
Date published: 2022-04-02
Rated 5 out of 5 by
Zeatrice from
HELLYEAH TurboTax!
I have been using turbo tax for the past 6 years and never had issues and once i did encounter a problem it got resolved quickly.
Date published: 2022-04-02
Rated 5 out of 5 by
circusleader17 from
everything is awwesome
everything is awesome raquel is da BEST very professional and extremely fast
Date published: 2022-04-02
Rated 4 out of 5 by
this is frustrating from
Product is great, as always
The CD I purchased from Costco was missing a required file...I wasn't able to use the CD. I removed it from my computer and downloaded from the website. Then, I wasn't able to get into the state portal. I just kept in a loop, and the state wouldn't open. I called the 800-624-9066 number, was working with an agent, but she had to transfer me and was disconnected. After a break, I called again and the tech help was fantastic. It took a long time, (went thru 6 or 7 possible fixes) but the Federal file I'd almost completed was intact and I was able to continue with the State.
Date published: 2022-04-02
Rated 5 out of 5 by
GGGM from
Turbo tax is helpful.
There were quite a few technical problems checking out. Odetta and Christina stuck through the process until it was resolved. I also had help from Peyton who was very pleasant.
Date published: 2022-04-02
Rated 4 out of 5 by
ian52804 from
TurboTax
It was easy to use. I do not want to type anymore on this
Date published: 2022-04-02
Rated 5 out of 5 by
pongo617 from
Sarah was great
Sarah took care of me and made the process simple and painless. I'll keep filing with TurboTax going forward.
Date published: 2022-04-02
Rated 3 out of 5 by
JAM00 from
good
last year was a disaster hopefully this year is better
Date published: 2022-04-02
Rated 5 out of 5 by
Dayoo from
Turbotax is awesome
That's my first time using it and it"s great, the tax experts were qualified.
Date published: 2022-04-02
Rated 1 out of 5 by
Not sure why from
Turbo Tax
The program was harder to use than past years. There is always a surprise charge at the end too. Why is all the information collected just to review? Lost a couple more stars for that. Went from 3 to a one star.
All TurboTax® Offerings Reviews - Page 8582
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
djp49 from
Makes life easy
Can input data whenever it is available -- and I don't have to redo the arethmetic every time I make a change
Date published: 2022-04-02
Rated 5 out of 5 by
Zeatrice from
HELLYEAH TurboTax!
I have been using turbo tax for the past 6 years and never had issues and once i did encounter a problem it got resolved quickly.
Date published: 2022-04-02
Rated 5 out of 5 by
circusleader17 from
everything is awwesome
everything is awesome raquel is da BEST very professional and extremely fast
Date published: 2022-04-02
Rated 4 out of 5 by
this is frustrating from
Product is great, as always
The CD I purchased from Costco was missing a required file...I wasn't able to use the CD. I removed it from my computer and downloaded from the website. Then, I wasn't able to get into the state portal. I just kept in a loop, and the state wouldn't open. I called the 800-624-9066 number, was working with an agent, but she had to transfer me and was disconnected. After a break, I called again and the tech help was fantastic. It took a long time, (went thru 6 or 7 possible fixes) but the Federal file I'd almost completed was intact and I was able to continue with the State.
Date published: 2022-04-02
Rated 5 out of 5 by
GGGM from
Turbo tax is helpful.
There were quite a few technical problems checking out. Odetta and Christina stuck through the process until it was resolved. I also had help from Peyton who was very pleasant.
Date published: 2022-04-02
Rated 4 out of 5 by
ian52804 from
TurboTax
It was easy to use. I do not want to type anymore on this
Date published: 2022-04-02
Rated 5 out of 5 by
pongo617 from
Sarah was great
Sarah took care of me and made the process simple and painless. I'll keep filing with TurboTax going forward.
Date published: 2022-04-02
Rated 3 out of 5 by
JAM00 from
good
last year was a disaster hopefully this year is better
Date published: 2022-04-02
Rated 5 out of 5 by
Dayoo from
Turbotax is awesome
That's my first time using it and it"s great, the tax experts were qualified.
Date published: 2022-04-02
Rated 1 out of 5 by
Not sure why from
Turbo Tax
The program was harder to use than past years. There is always a surprise charge at the end too. Why is all the information collected just to review? Lost a couple more stars for that. Went from 3 to a one star.
All TurboTax® Offerings Reviews - Page 8582
Date published: 2022-04-02