TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from excellent great products helpful people easy to use !!!!!!!!!!
Date published: 2022-02-22
Rated 5 out of 5 by from Great Cusomer Service I had trouble with one of my 1099 forms and Johann walked me through it and got it entered correctly
Date published: 2022-02-22
Rated 5 out of 5 by from It was great and Easy to use Using this system was so easy , I needed to find 1099 form and I search and it ended up taking me there
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Easy & Covnenient I've been using turbo tax since 2014. The system software is simple and easy to use as most of the work is done for you. Its affordable for basic and extensive returns. My favorite is the ability to live chat with a professional tax representative. I've had to use this feature a few times and each time I was assisted quickly, effectively and efficiently. The explanations for what you don't understand with (learn more) are great. What's still not understood there, a live professional can help with.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is awesome Very simple and quick. Easy to follow instructions!
Date published: 2022-02-22
Rated 5 out of 5 by from Todays rep was excellent Very smart representative. I was very pleased with his assistance
Date published: 2022-02-22
Rated 5 out of 5 by from TURBO TAX IS AMAZING I REALLY ENJOY THIS APP ITS SO HELPFUL AND TURBO TAX WANTS YOU TO DO A GOOD JOB AND GET ALL YOU DESERVE.
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo is amazing I have filed like 3 times and I keep getting rejected but turbo tax tells me how how to fix the issue and allows me to refile until I get it right. I like turbo tax
Date published: 2022-02-22
Rated 3 out of 5 by from No Longer as good as it used to be Turbo Tax has always made filing your taxes easy and that still hasn't changed. Now however they are constantly trying to get you to pay them for a service that used to be completely free and not a fifteen dollar maintenance fee but up to one hundred and fourteen dollars. Though it's not as hassle free as it once was it's still nice not to have to leave the comfort of your own home or give your sensitive information to a stranger to file your taxes for you.
Date published: 2022-02-22
Rated 4 out of 5 by from It's getting better In the past I didn't have great experiences with TurboTax because things weren't written clearly or explained well enough -- especially in regard to living in other countries but being a resident of a state and how that applies to going through the steps. It's getting better, and I can say it was relatively painless. The only issue I had was that it was not clear to me that Credit Karma was a whole banking system and not just a third party that Turbo Tax uses to issue refunds. I went through it and made a whole new bank account and Credit Karma makes it VERY difficult to seek help or cancel your bank account after it's been made.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8577
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent great products helpful people easy to use !!!!!!!!!!
Date published: 2022-02-22
Rated 5 out of 5 by from Great Cusomer Service I had trouble with one of my 1099 forms and Johann walked me through it and got it entered correctly
Date published: 2022-02-22
Rated 5 out of 5 by from It was great and Easy to use Using this system was so easy , I needed to find 1099 form and I search and it ended up taking me there
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Easy & Covnenient I've been using turbo tax since 2014. The system software is simple and easy to use as most of the work is done for you. Its affordable for basic and extensive returns. My favorite is the ability to live chat with a professional tax representative. I've had to use this feature a few times and each time I was assisted quickly, effectively and efficiently. The explanations for what you don't understand with (learn more) are great. What's still not understood there, a live professional can help with.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is awesome Very simple and quick. Easy to follow instructions!
Date published: 2022-02-22
Rated 5 out of 5 by from Todays rep was excellent Very smart representative. I was very pleased with his assistance
Date published: 2022-02-22
Rated 5 out of 5 by from TURBO TAX IS AMAZING I REALLY ENJOY THIS APP ITS SO HELPFUL AND TURBO TAX WANTS YOU TO DO A GOOD JOB AND GET ALL YOU DESERVE.
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo is amazing I have filed like 3 times and I keep getting rejected but turbo tax tells me how how to fix the issue and allows me to refile until I get it right. I like turbo tax
Date published: 2022-02-22
Rated 3 out of 5 by from No Longer as good as it used to be Turbo Tax has always made filing your taxes easy and that still hasn't changed. Now however they are constantly trying to get you to pay them for a service that used to be completely free and not a fifteen dollar maintenance fee but up to one hundred and fourteen dollars. Though it's not as hassle free as it once was it's still nice not to have to leave the comfort of your own home or give your sensitive information to a stranger to file your taxes for you.
Date published: 2022-02-22
Rated 4 out of 5 by from It's getting better In the past I didn't have great experiences with TurboTax because things weren't written clearly or explained well enough -- especially in regard to living in other countries but being a resident of a state and how that applies to going through the steps. It's getting better, and I can say it was relatively painless. The only issue I had was that it was not clear to me that Credit Karma was a whole banking system and not just a third party that Turbo Tax uses to issue refunds. I went through it and made a whole new bank account and Credit Karma makes it VERY difficult to seek help or cancel your bank account after it's been made.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8577