TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Fonts! Please, please, please - make the fonts larger - especially the help fonts. Why do they have to be so small? Also, there were some areas with no help.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax Full Service is awesome! CPA helped me was very knowledgable.CPA was very help full answering my questions.
Date published: 2022-04-07
Rated 3 out of 5 by from 2021 TurboTax was marginally satisfactory I have been using TurboTax 20+ years and it has always preformed very well. The 2021 version seems to have a glitch in that it would not autosave my tax file. It continually popped up a message saying the file could not be saved because I did not have permission to save it, but I could be duplicate it. I had to duplicate my file twice and my grandson file once. After having paid for the state e-file, the program would not allow the tax file to be e-filed, the after several dozen attempts to transmit, it appeared to be transmitted. So far I have still been unable to transmit my grandson's tax file. Any suggestions. I used an Apple Mac computer with macOS Big Sur (version 11.6.5)
Date published: 2022-04-07
Rated 1 out of 5 by from Turbotax fails I have been using Turbotax for years and never had a problem being able to transfer my previous year's return. This year, even though the program said that last year's was transferred, none of my info was available. I had to tediously input all the info that should have transferred. Horrible :-(
Date published: 2022-04-07
Rated 5 out of 5 by from TT is Great! I completed my tax forms by myself, and found the process to be very easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is great!! Live agent was very helpful and thorough! Great experience!
Date published: 2022-04-07
Rated 3 out of 5 by from N/A i really do not post any review but i was not able
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax Filing Using Turbo Tax for filing my Federal and State took approximately 45 minutes. Awesome
Date published: 2022-04-07
Rated 3 out of 5 by from fairly easy to file. I feel I should not have to pay extra for filing state taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from My first time using a live expert with the service Been using the service for years. When I first learned of these online tax services, I had a bad experience with HR Block, and Turbo Tax was a Godsend. I've never looked back. Like everyone's, TurboTax prices have gone up over the years, but not horribly so, and the effectiveness of your accounting has helped me be able to prosper and afford the service. Because I retired in 2021 and therefore the return was going to be more complex than the short form returns I had been filing through your service over the years, I decided to use the live expert service so I wouldn't make a costly mistake, and I feel that went well too, though I guess I was expecting to work with the person on screen like thru What's App or a similar video interface. The communication via text was very good however, and I feel all bases were covered, and I'm looking forward to a no problems refund.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fonts! Please, please, please - make the fonts larger - especially the help fonts. Why do they have to be so small? Also, there were some areas with no help.
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax Full Service is awesome! CPA helped me was very knowledgable.CPA was very help full answering my questions.
Date published: 2022-04-07
Rated 3 out of 5 by from 2021 TurboTax was marginally satisfactory I have been using TurboTax 20+ years and it has always preformed very well. The 2021 version seems to have a glitch in that it would not autosave my tax file. It continually popped up a message saying the file could not be saved because I did not have permission to save it, but I could be duplicate it. I had to duplicate my file twice and my grandson file once. After having paid for the state e-file, the program would not allow the tax file to be e-filed, the after several dozen attempts to transmit, it appeared to be transmitted. So far I have still been unable to transmit my grandson's tax file. Any suggestions. I used an Apple Mac computer with macOS Big Sur (version 11.6.5)
Date published: 2022-04-07
Rated 1 out of 5 by from Turbotax fails I have been using Turbotax for years and never had a problem being able to transfer my previous year's return. This year, even though the program said that last year's was transferred, none of my info was available. I had to tediously input all the info that should have transferred. Horrible :-(
Date published: 2022-04-07
Rated 5 out of 5 by from TT is Great! I completed my tax forms by myself, and found the process to be very easy.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo Tax is great!! Live agent was very helpful and thorough! Great experience!
Date published: 2022-04-07
Rated 3 out of 5 by from N/A i really do not post any review but i was not able
Date published: 2022-04-07
Rated 4 out of 5 by from Turbo Tax Filing Using Turbo Tax for filing my Federal and State took approximately 45 minutes. Awesome
Date published: 2022-04-07
Rated 3 out of 5 by from fairly easy to file. I feel I should not have to pay extra for filing state taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from My first time using a live expert with the service Been using the service for years. When I first learned of these online tax services, I had a bad experience with HR Block, and Turbo Tax was a Godsend. I've never looked back. Like everyone's, TurboTax prices have gone up over the years, but not horribly so, and the effectiveness of your accounting has helped me be able to prosper and afford the service. Because I retired in 2021 and therefore the return was going to be more complex than the short form returns I had been filing through your service over the years, I decided to use the live expert service so I wouldn't make a costly mistake, and I feel that went well too, though I guess I was expecting to work with the person on screen like thru What's App or a similar video interface. The communication via text was very good however, and I feel all bases were covered, and I'm looking forward to a no problems refund.
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 8575