TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281588 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent Very easy to use step by step instructions walked me through and help section just a click away to answer any questions i had
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax was amazing it is my first time doing it by myself and it was easy... is a scary process that you don't want to mess up but turbo tax makes it easier
Date published: 2021-03-03
Rated 5 out of 5 by from I love TurboTax Fast and easy I always file with Turbo Tax. I love the ease of use and I never have any problems with filing.
Date published: 2021-03-03
Rated 5 out of 5 by from Been filing for a few years now. Excellent ! Always made simple & easy to file your taxes. Agents are always friendly and very helpful. The help tool is also a great resource to walk you through the way.
Date published: 2021-03-03
Rated 4 out of 5 by from First time I had a Problem I could not use a credit card to pay to efile. Pay screen was locked up and customer service was no help in solving problem. I was cut off and did not receive a call back. I had to pay with refund which cost me $40.00 extra. I would think turbo tax would reimburse me for the added cost to file.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome I think its great as long as i get my taxes return. i will continue to use again..
Date published: 2021-03-03
Rated 4 out of 5 by from Free modes ok could be more user friendly I’ve done my taxes through turbo tax the first time I had to file my taxes it was fairly difficult for me to understand what the questions that were asked and mainly because the didn’t apply to me other than that I think they could use the free version as it’s own platform as a beginning kind of thing for first time tax filers.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax product for years and it has been very easy to use with very minimal reasons to ask questions, but like the availability for online assistance
Date published: 2021-03-03
Rated 5 out of 5 by from easy to use easy forms walks you through step by step I finished in 45 minutes.
Date published: 2021-03-03
Rated 5 out of 5 by from Great service Great service, the tax expert was extremely helpful
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Very easy to use step by step instructions walked me through and help section just a click away to answer any questions i had
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax was amazing it is my first time doing it by myself and it was easy... is a scary process that you don't want to mess up but turbo tax makes it easier
Date published: 2021-03-03
Rated 5 out of 5 by from I love TurboTax Fast and easy I always file with Turbo Tax. I love the ease of use and I never have any problems with filing.
Date published: 2021-03-03
Rated 5 out of 5 by from Been filing for a few years now. Excellent ! Always made simple & easy to file your taxes. Agents are always friendly and very helpful. The help tool is also a great resource to walk you through the way.
Date published: 2021-03-03
Rated 4 out of 5 by from First time I had a Problem I could not use a credit card to pay to efile. Pay screen was locked up and customer service was no help in solving problem. I was cut off and did not receive a call back. I had to pay with refund which cost me $40.00 extra. I would think turbo tax would reimburse me for the added cost to file.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome I think its great as long as i get my taxes return. i will continue to use again..
Date published: 2021-03-03
Rated 4 out of 5 by from Free modes ok could be more user friendly I’ve done my taxes through turbo tax the first time I had to file my taxes it was fairly difficult for me to understand what the questions that were asked and mainly because the didn’t apply to me other than that I think they could use the free version as it’s own platform as a beginning kind of thing for first time tax filers.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax product for years and it has been very easy to use with very minimal reasons to ask questions, but like the availability for online assistance
Date published: 2021-03-03
Rated 5 out of 5 by from easy to use easy forms walks you through step by step I finished in 45 minutes.
Date published: 2021-03-03
Rated 5 out of 5 by from Great service Great service, the tax expert was extremely helpful
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8573