TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from new to this very difficult to resolve questions, especially Indiana state tax
Date published: 2021-03-02
Rated 1 out of 5 by from Hidden fees First the fee to use turbo tax was $110. By the time I was done with my full tax refund the went to $150. Turbo tax jumps the price on you for no reason.Nothing but hidden fees
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Amazing ! Turbo Tax is awesome such a easy way to do taxes ! had help with an employee of turbo tax over video and it was so helpful made me very happy, i will always use turbo tax as my number one go to.
Date published: 2021-03-02
Rated 3 out of 5 by from Charitable Contribution Glitch is a Nightmare! It works pretty well but it expensive and trying to work around the charitable contribution glitch should never have happened!
Date published: 2021-03-02
Rated 2 out of 5 by from Not So Good This Year I have used turbo tax for 8 years. I do mine, my sons, and my brothers taxes and this year by far was the worst. When I would leave and come back I would have to start over not pick up where I left off. But the most disturbing thing is when I get to the check your federal return it comes up with 2 things on the to-do list. Both have to do with the W-2 information. It makes me re-enter all the information I have already entered and then it calculates again doubling everything. I then have to go back and delete one of the w-2's. Very frustrated. Up until this year I recommended turbo tax to everyone. But I'm not sure that I will use it again next year. Needs some attention. Also cost has gone up. I can have someone do my taxes for me for what I paid on here. All good things come to an end I suppose.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbotax is the way to go! Turbotax was very helpful and easy to follow. I learn alot!
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX ALWAYS A HASSLE FREE RETURN WITH TURBO TAX YEAR AFTER YEAR!!
Date published: 2021-03-02
Rated 5 out of 5 by from awesome very good and informative. will be using again. saved me from having physical contact with a tax expert
Date published: 2021-03-02
Rated 5 out of 5 by from It is a great software! Just not calculate your tax, I learn tax knowledge from it.
Date published: 2021-03-02
Rated 5 out of 5 by from Over 25 years, and still beyond super! We have been using TurboTax for decades and every year's experience has been than last year's. What can you say when it works everytime?
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8572
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from new to this very difficult to resolve questions, especially Indiana state tax
Date published: 2021-03-02
Rated 1 out of 5 by from Hidden fees First the fee to use turbo tax was $110. By the time I was done with my full tax refund the went to $150. Turbo tax jumps the price on you for no reason.Nothing but hidden fees
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax Is Amazing ! Turbo Tax is awesome such a easy way to do taxes ! had help with an employee of turbo tax over video and it was so helpful made me very happy, i will always use turbo tax as my number one go to.
Date published: 2021-03-02
Rated 3 out of 5 by from Charitable Contribution Glitch is a Nightmare! It works pretty well but it expensive and trying to work around the charitable contribution glitch should never have happened!
Date published: 2021-03-02
Rated 2 out of 5 by from Not So Good This Year I have used turbo tax for 8 years. I do mine, my sons, and my brothers taxes and this year by far was the worst. When I would leave and come back I would have to start over not pick up where I left off. But the most disturbing thing is when I get to the check your federal return it comes up with 2 things on the to-do list. Both have to do with the W-2 information. It makes me re-enter all the information I have already entered and then it calculates again doubling everything. I then have to go back and delete one of the w-2's. Very frustrated. Up until this year I recommended turbo tax to everyone. But I'm not sure that I will use it again next year. Needs some attention. Also cost has gone up. I can have someone do my taxes for me for what I paid on here. All good things come to an end I suppose.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbotax is the way to go! Turbotax was very helpful and easy to follow. I learn alot!
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX ALWAYS A HASSLE FREE RETURN WITH TURBO TAX YEAR AFTER YEAR!!
Date published: 2021-03-02
Rated 5 out of 5 by from awesome very good and informative. will be using again. saved me from having physical contact with a tax expert
Date published: 2021-03-02
Rated 5 out of 5 by from It is a great software! Just not calculate your tax, I learn tax knowledge from it.
Date published: 2021-03-02
Rated 5 out of 5 by from Over 25 years, and still beyond super! We have been using TurboTax for decades and every year's experience has been than last year's. What can you say when it works everytime?
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8572