TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax excellent work Great help step by step and ease to follow. Excellent.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Is Fantastic I really was compelled by the quick and easy service I received and I will be a loyal customer for as long as it's around thanks TurboTax!
Date published: 2022-02-22
Rated 5 out of 5 by from Love TurboTax Easiest tax year ever!!! Definitely will use again next year!
Date published: 2022-02-22
Rated 5 out of 5 by from Super Easy! TurboTax walked me through step by step. Whenever I had a question, I could choose to chat online or speak to a representative over the phone.
Date published: 2022-02-22
Rated 5 out of 5 by from Filing my taxes with Turbotax Pretty much simple and straight forward. Got jammed up a little bit but simple chat with them fixed the problem.
Date published: 2022-02-22
Rated 5 out of 5 by from This is so great, i love turbotax the user experience is great, so easy to follow through and easy to do from your home or anywhere else and have a tax expert who cares and is so responsive
Date published: 2022-02-22
Rated 1 out of 5 by from Never using again It ridiculous how I had to pay even tho I only had 4 forms and I dont work full time im a student. Customer service was also trash
Date published: 2022-02-22
Rated 1 out of 5 by from I paid $160 because I bought crypto I was forced to pay $160 to file my taxes that I normally file for free because I purchased $200 dollars worth of crypto randomly throughout 2021. I have even made investments in regular stocks before this year and had no problem filing my taxes. I think it's asinine that the only difference between my taxes this year and every other year was my crypto investments and that difference cost me as much as I spent on the crypto itself.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is great! TurboTax is always helping indeed.I helped learned about deductions and AOTC which helped me alot.
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo Tax was confusing this year Doing my taxes with Turbo Tax this year was somewhat confusing. So, I went with "live" and called upon an expert, but the expert said she needed to connect me with an expert. So, I erased everything and started over and managed to finish it, but I don't feel that confident I got the max refund.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8571
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax excellent work Great help step by step and ease to follow. Excellent.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax Is Fantastic I really was compelled by the quick and easy service I received and I will be a loyal customer for as long as it's around thanks TurboTax!
Date published: 2022-02-22
Rated 5 out of 5 by from Love TurboTax Easiest tax year ever!!! Definitely will use again next year!
Date published: 2022-02-22
Rated 5 out of 5 by from Super Easy! TurboTax walked me through step by step. Whenever I had a question, I could choose to chat online or speak to a representative over the phone.
Date published: 2022-02-22
Rated 5 out of 5 by from Filing my taxes with Turbotax Pretty much simple and straight forward. Got jammed up a little bit but simple chat with them fixed the problem.
Date published: 2022-02-22
Rated 5 out of 5 by from This is so great, i love turbotax the user experience is great, so easy to follow through and easy to do from your home or anywhere else and have a tax expert who cares and is so responsive
Date published: 2022-02-22
Rated 1 out of 5 by from Never using again It ridiculous how I had to pay even tho I only had 4 forms and I dont work full time im a student. Customer service was also trash
Date published: 2022-02-22
Rated 1 out of 5 by from I paid $160 because I bought crypto I was forced to pay $160 to file my taxes that I normally file for free because I purchased $200 dollars worth of crypto randomly throughout 2021. I have even made investments in regular stocks before this year and had no problem filing my taxes. I think it's asinine that the only difference between my taxes this year and every other year was my crypto investments and that difference cost me as much as I spent on the crypto itself.
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax is great! TurboTax is always helping indeed.I helped learned about deductions and AOTC which helped me alot.
Date published: 2022-02-22
Rated 3 out of 5 by from Turbo Tax was confusing this year Doing my taxes with Turbo Tax this year was somewhat confusing. So, I went with "live" and called upon an expert, but the expert said she needed to connect me with an expert. So, I erased everything and started over and managed to finish it, but I don't feel that confident I got the max refund.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8571