TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
CC2810 from
User Friendly
I have used Turbo Tax in the past and it's user friendly, simple and easy to follow instructions.
Date published: 2022-03-10
Rated 4 out of 5 by
Kattttty from
Awesome
Turbotax makes filing taxes easier for everyday american.
Date published: 2022-03-10
Rated 5 out of 5 by
chassmunie from
turbotax is great
it was fast and easy. and would it again and i will recommend this to my friends and family.
Date published: 2022-03-10
Rated 5 out of 5 by
JoJokayak from
I love Turbo Tax
This is my 8th year using Turbo Tax. Program is easy to follow, steps are clear. I am able to transmit my taxes by efile and have my return direct deposited. I get text notices regarding the progress of my refund.
Date published: 2022-03-10
Rated 5 out of 5 by
JamesCoulter from
I like it
It was easy convenient and I liked it. Will do again next year
Date published: 2022-03-10
Rated 3 out of 5 by
SWaterloo from
Incorrect Calculation and Missing Forms
TurboTax said we owed an underpayment penalty on both our Fed and state tax returns, but provided no worksheet (Form 2210) explaining the calculations. We looked at the IRS instructions and did our own calculation. We disagree that we owe a penalty and think the software calculation is incorrect. In addition, TT said we needed Schedule K-3, but said it would be "available in a future release". It's March 9!! When will it be available?
Date published: 2022-03-10
Rated 5 out of 5 by
Dave98756 from
Great job!
Amazing experience using it for taxes, continue that way.
Date published: 2022-03-10
Rated 5 out of 5 by
quazy from
Love Turbo Tax!
stormy was a great help, she was very credible and very fast working she’s a very reliable person and she gave me a great experience for my first time with filing taxes I definitely would recommend her!
Date published: 2022-03-10
Rated 1 out of 5 by
Tchan415 from
Turbo Tax desktop is the absolute worst
On final checks it's impossible to know what is actually missing or incorrect. The help descriptions are in fact no helpful and the links bring you to the entire support page, so it's impossible to find anything. I'm stuck in a constant loop right now because it says items are missing, but when it brings me to the missing sections, it's either already complete, or there are instructions that state the section in question is not required. But there is no way to bypass this so it just puts you in a constant loop. It also highlights the name of the company is somehow wrong even though it's spelled correctly and the tax returns are for that business.
Date published: 2022-03-10
Rated 5 out of 5 by
retired to New Hampshire from
good program
Very easy to use, good prompts, thorough and accurate.
All TurboTax® Offerings Reviews - Page 8570
Date published: 2022-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CC2810 from
User Friendly
I have used Turbo Tax in the past and it's user friendly, simple and easy to follow instructions.
Date published: 2022-03-10
Rated 4 out of 5 by
Kattttty from
Awesome
Turbotax makes filing taxes easier for everyday american.
Date published: 2022-03-10
Rated 5 out of 5 by
chassmunie from
turbotax is great
it was fast and easy. and would it again and i will recommend this to my friends and family.
Date published: 2022-03-10
Rated 5 out of 5 by
JoJokayak from
I love Turbo Tax
This is my 8th year using Turbo Tax. Program is easy to follow, steps are clear. I am able to transmit my taxes by efile and have my return direct deposited. I get text notices regarding the progress of my refund.
Date published: 2022-03-10
Rated 5 out of 5 by
JamesCoulter from
I like it
It was easy convenient and I liked it. Will do again next year
Date published: 2022-03-10
Rated 3 out of 5 by
SWaterloo from
Incorrect Calculation and Missing Forms
TurboTax said we owed an underpayment penalty on both our Fed and state tax returns, but provided no worksheet (Form 2210) explaining the calculations. We looked at the IRS instructions and did our own calculation. We disagree that we owe a penalty and think the software calculation is incorrect. In addition, TT said we needed Schedule K-3, but said it would be "available in a future release". It's March 9!! When will it be available?
Date published: 2022-03-10
Rated 5 out of 5 by
Dave98756 from
Great job!
Amazing experience using it for taxes, continue that way.
Date published: 2022-03-10
Rated 5 out of 5 by
quazy from
Love Turbo Tax!
stormy was a great help, she was very credible and very fast working she’s a very reliable person and she gave me a great experience for my first time with filing taxes I definitely would recommend her!
Date published: 2022-03-10
Rated 1 out of 5 by
Tchan415 from
Turbo Tax desktop is the absolute worst
On final checks it's impossible to know what is actually missing or incorrect. The help descriptions are in fact no helpful and the links bring you to the entire support page, so it's impossible to find anything. I'm stuck in a constant loop right now because it says items are missing, but when it brings me to the missing sections, it's either already complete, or there are instructions that state the section in question is not required. But there is no way to bypass this so it just puts you in a constant loop. It also highlights the name of the company is somehow wrong even though it's spelled correctly and the tax returns are for that business.
Date published: 2022-03-10
Rated 5 out of 5 by
retired to New Hampshire from
good program
Very easy to use, good prompts, thorough and accurate.
All TurboTax® Offerings Reviews - Page 8570
Date published: 2022-03-10