TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from User Friendly I have used Turbo Tax in the past and it's user friendly, simple and easy to follow instructions.
Date published: 2022-03-10
Rated 4 out of 5 by from Awesome Turbotax makes filing taxes easier for everyday american. 
Date published: 2022-03-10
Rated 5 out of 5 by from turbotax is great it was fast and easy. and would it again and i will recommend this to my friends and family.
Date published: 2022-03-10
Rated 5 out of 5 by from I love Turbo Tax This is my 8th year using Turbo Tax. Program is easy to follow, steps are clear. I am able to transmit my taxes by efile and have my return direct deposited. I get text notices regarding the progress of my refund.
Date published: 2022-03-10
Rated 5 out of 5 by from I like it It was easy convenient and I liked it. Will do again next year
Date published: 2022-03-10
Rated 3 out of 5 by from Incorrect Calculation and Missing Forms TurboTax said we owed an underpayment penalty on both our Fed and state tax returns, but provided no worksheet (Form 2210) explaining the calculations. We looked at the IRS instructions and did our own calculation. We disagree that we owe a penalty and think the software calculation is incorrect. In addition, TT said we needed Schedule K-3, but said it would be "available in a future release". It's March 9!! When will it be available?
Date published: 2022-03-10
Rated 5 out of 5 by from Great job! Amazing experience using it for taxes, continue that way.
Date published: 2022-03-10
Rated 5 out of 5 by from Love Turbo Tax! stormy was a great help, she was very credible and very fast working she’s a very reliable person and she gave me a great experience for my first time with filing taxes I definitely would recommend her!
Date published: 2022-03-10
Rated 1 out of 5 by from Turbo Tax desktop is the absolute worst On final checks it's impossible to know what is actually missing or incorrect. The help descriptions are in fact no helpful and the links bring you to the entire support page, so it's impossible to find anything. I'm stuck in a constant loop right now because it says items are missing, but when it brings me to the missing sections, it's either already complete, or there are instructions that state the section in question is not required. But there is no way to bypass this so it just puts you in a constant loop. It also highlights the name of the company is somehow wrong even though it's spelled correctly and the tax returns are for that business.
Date published: 2022-03-10
Rated 5 out of 5 by from good program Very easy to use, good prompts, thorough and accurate.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 8570
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User Friendly I have used Turbo Tax in the past and it's user friendly, simple and easy to follow instructions.
Date published: 2022-03-10
Rated 4 out of 5 by from Awesome Turbotax makes filing taxes easier for everyday american. 
Date published: 2022-03-10
Rated 5 out of 5 by from turbotax is great it was fast and easy. and would it again and i will recommend this to my friends and family.
Date published: 2022-03-10
Rated 5 out of 5 by from I love Turbo Tax This is my 8th year using Turbo Tax. Program is easy to follow, steps are clear. I am able to transmit my taxes by efile and have my return direct deposited. I get text notices regarding the progress of my refund.
Date published: 2022-03-10
Rated 5 out of 5 by from I like it It was easy convenient and I liked it. Will do again next year
Date published: 2022-03-10
Rated 3 out of 5 by from Incorrect Calculation and Missing Forms TurboTax said we owed an underpayment penalty on both our Fed and state tax returns, but provided no worksheet (Form 2210) explaining the calculations. We looked at the IRS instructions and did our own calculation. We disagree that we owe a penalty and think the software calculation is incorrect. In addition, TT said we needed Schedule K-3, but said it would be "available in a future release". It's March 9!! When will it be available?
Date published: 2022-03-10
Rated 5 out of 5 by from Great job! Amazing experience using it for taxes, continue that way.
Date published: 2022-03-10
Rated 5 out of 5 by from Love Turbo Tax! stormy was a great help, she was very credible and very fast working she’s a very reliable person and she gave me a great experience for my first time with filing taxes I definitely would recommend her!
Date published: 2022-03-10
Rated 1 out of 5 by from Turbo Tax desktop is the absolute worst On final checks it's impossible to know what is actually missing or incorrect. The help descriptions are in fact no helpful and the links bring you to the entire support page, so it's impossible to find anything. I'm stuck in a constant loop right now because it says items are missing, but when it brings me to the missing sections, it's either already complete, or there are instructions that state the section in question is not required. But there is no way to bypass this so it just puts you in a constant loop. It also highlights the name of the company is somehow wrong even though it's spelled correctly and the tax returns are for that business.
Date published: 2022-03-10
Rated 5 out of 5 by from good program Very easy to use, good prompts, thorough and accurate.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 8570